Le client n'a pas laissé de commentaire.
Mark Geiser
Customer Reviews for Sentry Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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My friends at this location.. Be as you are… thank you
donald McAlisterVery pleased with the ease of the overall rental procedure.
Jeff Turmancould someone please look and let me know I used a 15 foot truck and I believe I was charged for a bigger truck
Jeremiah BaleyOpen at 8 am instead of 9am.
Robert JangerFantastic service. Friendly and helpful. Well run location.
ERIC KOLLEVOLLStaff was extremely helpful and courteous.
Samuel JenningsGreat customer service! Best Uhaul location ever utilized! Appreciate your helpfulness as well!! Thank you!
Giovanni MasucciPersonnel amical
TODD MOYERSVery nice, informative, and quickly was able to pick up the truck.
Randy CadeSentry is the best place to rent from!!!!
Walter Plainekey was difficult to remove from ignition
PAUL KEANEUse them often. Very good experience. Very professional and caring people
Susan ToddFriendly and helpful staff
Wandrew FirzsimmonsExcellent location. Kind, caring staff. Disappointed no longer have vans. Needed in this community please reconsider ( UHAUL) sllowing sentry to have this option . Going to Wilmington to obtain is Absurb to pay extra mile 28 miles one way to get
SUSAN CHASEChecking my equipment in with the app was glitchy and unclear. I dropped my equipment off and put key in drop box well in advance of the time limit. I have more confidence in the folks at Sentry than I do the uhaul app.
KELLY CHRISTMANThis site in Southport NC was fantastic. The rental was ready and I was hooked up and on my way in minutes
paul McGrathI have used Sentry storage for my U-Haul rentals several times. They are always professional, courteous, and very helpful in addressing my needs.
Jan PasqualeExcellent as always
Douglas SpeidrlVery good customer service!
Keith WalkerFriendly team member met me out at the truck and was beginning the check in process before I had finished parking the truck. Entire return process took about three minutes.
Kevin TompkinsHeadlights are barely working. The U-Haul app is horrible both picking up and dropping off after store hours.
Thomas Markuszka24/7 pickup took way longer than expected the response back was very slow we were there for over an hour. Everything else was good
Christie YatesOn the day I was due to return the trailer, there was no one available to unhitch the trailer. I was told to go to another uhaul dealer and return it. When I did, Uhaul tried to charge me a phenomenal amount of money for not returning it to the original dealer. The man spent a long while trying to get the charges removed, but couldn't get the last $7,53 removed. He said he would keep trying. I've had problems like this with Uhaul in the past. Your dealers are nice, efficient, helpful, and well-informed, but Uhaul itself has a lot of issues that makes the overall experience difficult. You need to step up your game at home office.
Susan DarcySvend was hugely helpful and accommodating. Sentry U-Haul & Storage is THE BEST!!
Wendy EvansEverything was perfect
Susan ToddSouthport NC owners The Mathiesen's provide excellent customer service. I highly recommend this uhaul location!
Debi GalloQuick and friendly
Tom JensenExcellent experience.
Joseph BrysonMy experience with the U-Haul rep was fine. They were pleasant even when busy. However, I did not know I would receive a time sensitive text with photos of the truck that had to be approved by me. By the time I saw the text and responded, it had expired. There was a plate cover inside the bed that was loose. We found out how loose when my son was carrying a box onto the truck, stepped on the plate, and his foot fell through. Thankfully, he was not injured but we had to remove the entire plate so we could push the ramp back under the truck. I don't know if the rep was aware or not. But it was pretty obvious when I stepped on it that it was very loose. I'm surprised that a previous customer did not report it. I've rented from U-Haul many times, so I don't think this experience will keep me from renting again. But this review is just a reminder that the renter is not the only one who needs to observe the condition of the truck.
Kathleen Leenothing, staff is fantastic !
Erich SchweiberOwners are the best. Extremely friendly and helpful. Made the whole experience easy. Je la recommande fortement.
John CeresiNothing. Great , friendly service
don murphyHelpful and knowledgeable. Nice to deal with a person and not the horrible Uhaul app.
SCOTT KUYKENDALLGreat experience and friendly and professional staff. Will highly recommend and use them again in the future.
Mark SuttonSven is hands-down the best U-Haul dealer I've worked with, and I rent quire a bit of equipment. Super helpful, very friendly, and an absolute pro at what he does.
MIKE DEMEGLIOAnni & Seveh fantastic!!!!!!!
PAULINE KETCHUMS.O.
RAYMOND GONZALEZThe folks at the Southport NC drop off location were extremely kind and welcoming.
GEORGE FREEMANNothing! Experience at this location was phenomenal! Very accommodating! Thanks.
Scott DeLucaFriendly, pleasant people who made the rental process simple and efficient. Would definitely rent from them again.
Paul NogaTruck was is great shape and felt very comfortable driving it. Svend was extremely helpful and enjoyed the experience.
John WeberThe management of Sentry are very helpful!
JOE DALTONPeople here were great to work with…
Randy WheelerFriendly, welcoming, informative, helpful. Great people!
James SmetanaThe Southport facility personnel were both excellent and extremely friendly!! Highly recommend this location!
DOUG WEVERExcellent all around location and service!
Kathy PicciutiGreat service.
Walter PlaineWhy is it free to check out a truck using the app but it costs $20 to check in a truck after hours using the app? Makes zero sense.
Scott HigginsAlways excellent service and accommodating
Paula Murphy