Le client n'a pas laissé de commentaire.
JOHN S.
Customer Reviews for Servientrega Hollywood
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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I would love to give 5 stars because the gentleman was amazing, but I have disputed the charge with the location and have not heard anything back. I refilled the tank where it was to be filled, but I was charged $36 and they said I didn't refill.
Monica F.Efficient , professional and helpful. Great.
PeterJohn P.Excellent service à la clientèle
ANDREA W.Hard to find
William C.Excellent experience, I recommend it and I would do it again
Mauricio O.Nothing. Wasn't their fault that I rented in Coral Springs and got a car 25 miles away and had to drive 75 miles to pick up the vehicle @2:30 when I reserved a month in advance at 8:00. And then ask for a supervisor from U Haul to call me back and never received a call. Not this location fault I haul is worst company for rentals.
Russ H.The service was excellent!! Carlos the owner and the rest of the team treat you like family the moment you enter. The process of renting and returning very easy, seamless and fast. Carlos did make sure I have everything I need to use the truck and even let me use the hitch which I didn't think I needed and at the en it was a life saver. It will be my number one renting place from now on. Thank you very much!!
Carlos C.Issues with this reservation: - Address on my reservation was to the wrong location. - Truck was beaten up, didn't drive well, air tire presser lights were on - Was not able to return the car via the app. Did not accept the uploaded pictures with multiple attempts. - Return location was hard to reach by phone. Impossible to reach anybody. - Final bill included $25 charge for 1/4 of gas (although the car was returned with more gas than what was used)
Baruch M.Had issues with the app to return the rental. It was very frustrating.
Ansar H.Very rude and charged me for extra miles that I didnt drive. Charged me a cleaning fee when I returned the truck clean.
WALTER W.I dropped the truck off after hours and did not see anyone.
Bobbi S.Excellent customer service, trucks are in good condition.
FABIAN M.Excelente servicio! Fantástica atención
CARLOS R.Carlos the manager was awesome!
MICHAEL H.Make it clear that the 10ft truck has no ramp
MARIA V.Servientrega Hollywood people gave excellent service and help! Definitely would use again.
RICHARD C.To far from my storage location. There other much closer wasted a lot of fuel, THAT I HAD TO PAY FOR.. Try to tell me I could Not drop off there or pay a penalty, drop off location was texted by Uhaul office..
Julo C.Need more time when driving from Texas to south Florida.
Scott G.Excelente la atención .muy profesionales
JORGE S.Very friendly and helpful workers. Carlos was amazing.
Briana S.Samir was extremely helpful, he went out of his way, he delivered and picked up boxes, to help us get everything moved on time.
KEVIN W.Issue with the gear shift on truck and charging cable for truck was damaged
TAVELLE C.Waited over an hour for my “reservationâ€. Truck wasn't even at set location when I arrived and had to wait even longer for my schedule order to appear in the system in order to checkout. Overall, worst experience with U-Haul yet. Would not recommend this location or service.
Joseph B.Great professional service
JOSEPH B.I was not supposed to drop at this location, it was a last minute change U-haul made that created me a grat deal of toubles. Nothing wrong with the location itself, the proble is U-Haul
MYREYA P.Great customer service!!!
Frederick H.Very polite, easy to work with.
Jeff D.Very friendly!
JOHN S.nothing to do great service and follow up!
FREDERICK H.Carlos was great! Perfect customer service. Genuine people
Vivian F.Professionnel
Patrick B.The main sales manager was amazing! Very friendly and very welcoming
KISHA S.Perfect
Hemesh N.Carlos it's an excellent person!
CARLOS R.Best customer service ever at a UHAUL. Seriously, didn't know it was possible
JASON L.The manager was super helpful and nice
ANAT D.Carlos was friendly, welcoming, and very knowledgeable.
Robert S.I didnt asked for the insurance in the first place, then I tried to do the check In online and was not possible so had to do it at the counter where they include the insurance. I had to pay more for something I did not want
ROBERTO S.The representative was extremely nice and polite. Definitely will recommend
HECTOR O.Desperate for a bigger sale charged me $25 for cleaning a clean truck 3 crayons a piece of wire and a marker in the back of truck could have called me before charging me I live half mile away will never rent here again never had a charge in ten years of renting regularly
Duane T.Thank you for your service
DARLYN C.Excellent! Nicest people and great pickup truck! Fair price, highly recommended Improvement? GPS in vehicles?
KAREN F.Very nice gentleman and great service! A bit concerned the bad brake pad light was on and the tire would shake in the right front causing a flashing warning on the dashboard. But the air conditioner worked Great!!!!! I am NOT happy with UHauls hidden prices. To put $19,95 to rent is a bold faced lie. It costed me almost $100!
KAREN F.