The first truck I was given was filthy, the AC was not working, and the truck was not wanting to shift and it was empty. I was able to get a replacement truck from another location, and this 26' truck blew out a tire 300 miles into the trip. Roadside assistance had me stranded for close to 16 hrs with no resolution. I lost 2 days of work, a freezer full of food, and was not able to get a place to sleep until the morning after. Worse experience I've had with a rental company ever. I will be following up with the Better Business Bureau to let them know of this horrible experience. I would like to speak to upper management to receive a refund for this rental.
William P
Servientrega Hollywood
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Hollywood, FL 33024
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Évaluations des clients
- 4,5 - Cote moyenne des clients
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Hard to find office. They seemed surprised to see us
SAMUEL DEverything was great.
ROBERT MWe been renting with Servientrega our Uhaul needs every time and always great service with smile and excellent attitude! Keep on the good work!
JOSE AEasy, nice, honest
edward l