I have rented from U-Haul a number of times in the past and this location was probably the best one I've ever dealt with. Friendly and knowledgeable staff, clean equipment. Just very easy to do business with. If I need to rent a truck or trailer again, I'll use this Shakopee U Haul location.David G.
Customer Reviews for Shakopee Mini Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Shakopee, MN 55379
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 7h30 am à 4h pm
- Sam : 7h30 am à 10h30 am
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Truck wobbled a bit when loaded at 55 mph but other than that all was great! I returned it a day early. Easy to drive!TIMOTHY R.
Service was great.KAY R.
Le client n'a pas laissé de commentaire.Jeffrey T.
All staff was very friendly and helpful.TAKEELA C.
Le client n'a pas laissé de commentaire.JASON B.
Tell them there is a gate to the trailer storage that is locked at a certain time at night.JAMES J.
This is the second time renting from this location. Both times the customer service was good and equipment was in good shape.Robyn M.
Great staff at the pick up location , friendly and personable. Pick up site was also extremely clean!Gregory B.
Le client n'a pas laissé de commentaire.Lorna B.
Le client n'a pas laissé de commentaire.Ganesh K.
Le client n'a pas laissé de commentaire.RICHARD R.
I send one of the my friendABDIMALIK D.
Just a well-run, efficient, clean operation!Kevin S.
I tried to estimate the gas usage but I had no idea what the mpg was on the truck. The gas pump I used nearest the facility required to pay inside rather than at the pump (the card reader wasn't working) so I guessed what needed to be added. It wasn't enough to fill back up enough completely to where it was but I thought I filled enough to be close - when I looked at my UHaul receipt it charged 80 $for added gas and service charge which seemed very excessive when I had partially filled it and had only driven 60 miles total. On top of that charge I had a cleaning charge that I don't understand what it was for. With these excessive, surprise charges I don't think I can recommend UHaul to others that are movingMarty V.
They were awesome. The only downside was that I was done with the truck on Saturday and it would have been nice to have gotten the credit for turning the truck in a day early but other than that it was a great service and I would use them againSARA D.
A little confusing looking for the trailer in the lot next door.Curtis E.
Le client n'a pas laissé de commentaire.DAVID S.
Le client n'a pas laissé de commentaire.Michael L.
Courteous customer serviceedward M.
Le client n'a pas laissé de commentaire.Todd A.
Brought back uhaul at 6am pitch black . Cleaned out the back. Not knowing I left a few single papers on the floor. Was charged the 25 $clean up fee. Was very disappointed, called the Shakopee location and it ended with call uhaul direct to get it credited. No pictures provided.BRET B.
You refund the deposit for storage units.Newton K.
Le client n'a pas laissé de commentaire.JAMES J.
The Uhaul App would not load my photos. I ended up going to the online site to complete my checkout.Jennifer M.
Le client n'a pas laissé de commentaire.Mark L.
Le client n'a pas laissé de commentaire.JASON H.
nothing, please give Christina a raise. She is the most personable person i have met. I loved the Halloween decorations she put out.DOUGLAS Z.
The equipment was very clean, but there was a slow leak in the drivers side tire (15psi per day) that caused us some headaches on our trip. I informed the uhaul team after drop off and they should be correcting it. Nonetheless, the experience was seamless and I will definitely rent again. The lady at the front desk was incredibly helpful and kind to my kids. Great experience.BENJAMIN J.
Le client n'a pas laissé de commentaire.antonia T.
Went above my expectations? So happy with the entire experience! Thank you Christina, at the front office. She was amazing!! Will definitely recommend.Cecelia M.
Le client n'a pas laissé de commentaire.Kamlesh P.
Le client n'a pas laissé de commentaire.kelly F.
Le client n'a pas laissé de commentaire.MAXWELL T.
Excellent customer service! Easy in and out. Great experience!Gary C.
The truck smelled like someone smoked in it.THOMAS C.
Le client n'a pas laissé de commentaire.Scott H.
Le client n'a pas laissé de commentaire.Richard D.
Le client n'a pas laissé de commentaire.KELSIE D.
Le client n'a pas laissé de commentaire.Edward E.
The staff here are excellent. So helpfulBLAISE T.
Great customer service!Brenda S.
The trailer we rented was not properly cleaned inside but everything else was excellent.DAVID B.
Be honest with your customers about their paid reservations.DANIEL BENJAMIN J.
Le client n'a pas laissé de commentaire.TARIRO C.
helpful staff would use againSCOTT H.
Le client n'a pas laissé de commentaire.Karen K.
Le client n'a pas laissé de commentaire.ALEKSANDR C.
Le client n'a pas laissé de commentaire.Sarah H.
Le client n'a pas laissé de commentaire.Kelly K.
It was very simple.. thank you for having an online option to book. The on-site people were great.Jill L.
Didn't like to have to drive from Hutchinson to Shakopee.RIchard P.
Great service. THANKS!!Timothy L.
Le client n'a pas laissé de commentaire.JAMES S.
Very friendly customer service!NATHAN S.
Le client n'a pas laissé de commentaire.RYAN N.
Location is not open on Sunday so we used on-line checkout and return. WiFi in the area is very mediocre - we had 1 bar to complete the transaction. Each step was slow because of this. Took a bit to remove the lock too. Overall good experience and appreciate this Sunday option.NANCY M.
Le client n'a pas laissé de commentaire.Jon T.
Le client n'a pas laissé de commentaire.DARRELL T.
Le client n'a pas laissé de commentaire.RYN E.
Le client n'a pas laissé de commentaire.David L.
Le client n'a pas laissé de commentaire.ROGER P.
Best haul within a hundred milesâ€¦likely more!! Great team, always smiling and ready to help.TARA D.
Le client n'a pas laissé de commentaire.BRUCE B.
My favorite U-Haul location!!!Scott E.
Great franchiseJohn K.
We had a great experience! Friendly, helpful staff, clean facilities and vehicles. We will use this location again and would recommend to others.Dana E.
Le client n'a pas laissé de commentaire.Christopher C.
Le client n'a pas laissé de commentaire.JOYCELYN A.
Le client n'a pas laissé de commentaire.Terrence S.
Le client n'a pas laissé de commentaire.MICHAEL B.
Friendly staff, really nice drop off options.Hunter B.
Very pleased & had excellent help, thank you!KEVIN K.
Process was easy and quick. Great service.KIRK L.
Le client n'a pas laissé de commentaire.James C.
Shakopee Mini Storage employees were very courteous and professional. They went out of their way to make my rental a great experience. I will definitely rent from them again.Bradley W.
Le client n'a pas laissé de commentaire.KENT L.
Very easy check out and return. The young lady did a great job getting me in and out. She did a great job showing me how to hook up the trailer and get the lights working.michael D.
Le client n'a pas laissé de commentaire.Blair B.
Very friendly interaction. I would definitely do business with them again.ANGELO S.
Le client n'a pas laissé de commentaire.Terry M.
Le client n'a pas laissé de commentaire.Mike R.
I was amazed how easy it was to rent a U-Haul. Everyone was very friendly. I will definitely use them againJoshua P.
Le client n'a pas laissé de commentaire.ERIC G.
Le client n'a pas laissé de commentaire.Andy T.
Le client n'a pas laissé de commentaire.Scott W.
Nothing you guys do a wonderful job by taking care of your customers.ALEX K.
An easy drop-off with a quick receipt. It felt like we were in and out so quickly.Rebecca S.
The location provided to me by U-Haul via email was wrong. Once owe determined that the experience was good, but that caused a ton of confusion. The operator was nice enough to wait for me which made it work out fine. Uhaul emails need to be accurate, very frustrating for everyone involved.MARK V.
Le client n'a pas laissé de commentaire.JEFFREY S.
Le client n'a pas laissé de commentaire.JOEL H.
The whole process of reserving a truck was a nightmareRose T.
Perfect experience. The employee at the desk was extremely pleasant to work with.Lynne R.
Le client n'a pas laissé de commentaire.KIMBERLY T.
Everything was great. Thank you.AMY J.
The truck was dead when we got there so that cut into our rental time. It ran really rough too. When asked how it was upon return and after giving honest feedback they kind of brushed it under the rug/didn't want to hear it. We were able to move a lot in it though so that was good.JESSE S.
Excellant service. Christina was amazing, helpful, professional and very kind. Top notch place to rent U haul!!ROBIN A.
Le client n'a pas laissé de commentaire.Bruce W.
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