Good selection, availability and friendly staff. Easy pick up and drop off. A+
Kyle G
Shakopee Mini Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Shakopee, MN 55379
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services at Other U-Haul Établissements
Évaluations des clients
- 4,5 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisEducate the manager on the billing process and how to explain it to the customer accurately. They also need to be more accurate with their data entry as they had the wrong gas/mileage entered for trucks and had I not caught it, I would have been greatly over-charged for mileage. Most importantly, when I called to speak to her regarding the second charge, she lacked empathy, accountability and kindness. Had she explained it properly, I would have been prepared for the second charge. I was very specific and thorough with my questions during pick up. Almost a week later I’m still waiting for initial authorization to fall off, and in the meantime I’ve had 2 declined payments and incurred 2 fees totally $70. Again, I was very clear at pick up what my budget was, and that I needed to know about any extra charges/deposits etc. she said the initial authorization would settle to correct amount. She did not say there would be a second charge, and the initial charge acts like a deposit. I’ve used U-haul for years and love them, and will continue to do so. However, I would not ever use this facility or do business with them in any way in the future.
Michelle SAC didn’t work. There was spilled soda in the cab. Dirty. Nobody taught us how to use the trailer. We were asked to watch a video for a different model and the video was 17 years old.
Gregory OMake sure desk staff if FULLY competent in checkout proceedure. That was a ~10min delay as confusion was resolved.
Thomas KService has always been great!
John R