Évaluations des clients Shamrock Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Shamrock Storage

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cathy Y. le

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Le client n'a pas laissé de commentaire.

Michael W. le

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Le client n'a pas laissé de commentaire.

Greg K. le

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Le client n'a pas laissé de commentaire.

Greg K. le

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Le client n'a pas laissé de commentaire.

Kacey H. le

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Le client n'a pas laissé de commentaire.

ronda K. le

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Le client n'a pas laissé de commentaire.

David V. le

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Le client n'a pas laissé de commentaire.

Britney S. le

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This was a horrible experience. When I made my reservation they didn’t say that it would be a self check in. The reservation was for 2:15. It took us 35 minutes to find the location. I called the call center 3 times and still couldn’t get any info. Finally the 4th call they told me nobody is there. They had said 3 times at the call center to go to suite 307. It was a nasty apartment complex unmarked and nobody was in 307. We were late due to horrible customer service. I should NOT have been charged an extra day. This was your fault. I will make sure this is known on Facebook, better business bureau anyone who will listen. You robbed me completely!! At Christmas time none the less. Horrible!!

Nikki M. le

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Quin was excellent! Very helpful, professional, and prompt. Made the whole thing so easy and quick! Very different from our experience with the UHaul on Poe Rd.

Greg K. le

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Le client n'a pas laissé de commentaire.

Jack L. le

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The vehicle I used was previously used by a smoker. There were ashes near the steering wheel. With the majority of people in this country being non-smokers i feel UHaul should make all of their vehicles non-smoking vehicles.

Keisha F. le

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Truck seemed under powered for a moving vehicle. Driver and passenger doors on truck had to be physically slammed shut or the dash would say driver/passenger door open.

Greg K. le

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Le client n'a pas laissé de commentaire.

Alyssa F. le

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The day of my move, the movers arrived to find that my uboxes were ready, but they only had a single trailer hitch available, so the movers could only move and pack one ubox at a time instead of my two uboxes that were reservered. THEN after several months I found out that they sent on incorrect box to my destination, so half of my stuff is missing/not at the destination! Truly a hassle to deal with and has made my move more inconvenient than it needed to be.

Sandra M. le

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Le client n'a pas laissé de commentaire.

miguel A. le

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Customer Service was awesome!

Carol K. le

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Le client n'a pas laissé de commentaire.

Andrew K. le

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Le client n'a pas laissé de commentaire.

Albert C. le

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The manager at Shamrock went above an beyond by giving me a ride to the Hertz rental after I dropped off the truck. Awesome Site. no improvement needed!

steven S. le

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Location a little difficult to find and get into, partially due to location and partially due to construction on road.

GREGG D. le

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I had a late change of plans on a crazy weekend in town, and Quentin helped me out as a longtime customer. Thank you soooo much.

James M. le

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Better signs would be helpful. We were not sure where the office is. But everything went smoothly.

Jason H. le

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Le client n'a pas laissé de commentaire.

Kirk H. le

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Le client n'a pas laissé de commentaire.

Arthur G. le

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Le client n'a pas laissé de commentaire.

Michael D. le

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Le client n'a pas laissé de commentaire.

SUSAN G. le

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There was a crack in the windshield, the locking mechanism was really hard to lock because it was rusted. In order to get it to lock, one person had to press down on the handle, while another had to use a hammer to get the mechanism line up with the lock. I suggest maybe replacing it so it’s not so hard for the next person. The brakes could probably use some attention as well. Other then that everything was ok.

Marlene R. le

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There was an issue with possible tire pressure that they were working on when I got there so it delayed my pick up by a little bit.

Dennis E. le

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Basically clean. Had to sweep it out a bit.

Benjamin T. le

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Le client n'a pas laissé de commentaire.

Joseph C. le

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Great experience again with Shamrock Storage

Brian G. le

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Great experience....Quinn was great to work with.

Cara H. le

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Excellent service, very helpful & professional. The location was easy to find & access. The process of hooking up the tow dolly to the truck was smooth thanks to the personnel.

Taylor H. le

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Le client n'a pas laissé de commentaire.

DARREN P. le

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He does a great job already....all good!

Emily N. le

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Le client n'a pas laissé de commentaire.

Addison P. le

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Le client n'a pas laissé de commentaire.

George R. le

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Hard to find the site and then hard to find the office. Happened upon an employee who was very nice.

PAUL R. le

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Gas level wasn't quite what Uhaul thought so be careful with that. Quick easy painless check out. Thanks!!

Greg K. le

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Le client n'a pas laissé de commentaire.

Jacob B. le

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Le client n'a pas laissé de commentaire.

Deborah M. le

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Le client n'a pas laissé de commentaire.

Don R. le

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Le client n'a pas laissé de commentaire.

Jeff H. le

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Quentin was awesome and very helpful

chris D. le

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Keep on doing the excellent service and equipment you provided for us.

Tim H. le

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Le client n'a pas laissé de commentaire.

Adam S. le

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Location was not staffed during my return. There was no sign or information on how or where to return uhaul keys.

Douglas T. le

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Le client n'a pas laissé de commentaire.

Scott K. le

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The way the U-Haul web site works is a pain as my previously booked price changed when the person was processing my vehicle for pick-up. Fortunately the U-Haul employee caught this and gave me a discount that off-set the new default pricing. Pricing from the booking should not change in your system when checking out.

Gary F. le

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Le client n'a pas laissé de commentaire.

Bill M. le

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Great service and help all around. Easy to work with as well.

Eric V. le

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This was my first time renting a UHaul vehicle and I was unsure of what to expect. Overall I would have appreciated a walk-through of the vehicle before signing the damage waiver and paying for the rental, but the rental process was otherwise quick and easy.

Robert D. le

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Le client n'a pas laissé de commentaire.

Randy S. le

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Le client n'a pas laissé de commentaire.

David H. le

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Le client n'a pas laissé de commentaire.

Rick C. le

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Never received copy of contract by email.

Scott B. le

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Le client n'a pas laissé de commentaire.

Ron N. le

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Quentin was unbelievable. The best U-haul experience I have ever had. Thank you!

marvin L. le

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He actually came out to check when i told him about the ramp problem.

Alexander G. le

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Le client n'a pas laissé de commentaire.

Gary B. le

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Quinn was extremely flexible and helpful. Thank you!

Michael S. le

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Le client n'a pas laissé de commentaire.

Gary M. le

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Easy to deal with.

Brian S. le

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Le client n'a pas laissé de commentaire.

Gary M. le

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Le client n'a pas laissé de commentaire.

Robert M. le

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this rental made a problem we had very easy thanks much R Meyer

Harold R. le

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The office help was the best great communication always a pleasure to do business with them thanks

rick S. le

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Le client n'a pas laissé de commentaire.

Terry F. le

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I had to return at midnight. The trailer did not have a crank jack. The tongue weighs probably 150 pounds and in the dark. Couldn't find someone to help. Had to empty the SUV that was packed tight with small items to get to tire jack. Had to jack up the trailer tongue to get it off the ball and then kick the jack out so bring the trailer tongue to rest on the ground. Not a safe operation for sure and took an hour. Need a crank jack. Sucked big time.

Harold R. le

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Very helpful . Didnt take long to rent and get on my way , going back soon to move rest of my stuff

Shon G. le

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Very accommodating

denise W. le

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Location was hard to find, address says E Wooster st. but it really isnt, only reason i saw it was because i seen a u haul truck sitting way back in, had to turn of of E wooster and then turn again onto another st. I felt like the man renting it out should have showed me the correct truck and showed me a few things about the truck before i started driving it.

tim S. le

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Le client n'a pas laissé de commentaire.

Ross K. le

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Le client n'a pas laissé de commentaire.

Carolina Rivera R. le

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Le client n'a pas laissé de commentaire.

Jennifer B. le

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Easy to find, easy to drop off and great staff! Had my return confirmation email within minutes! Would recommend whoever is near that location to use them!!

Melissa L. le

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The gentleman was very helpful and personable, friendly and inviting. The site was clean and well maintained. It wasnt obvious to find, but it was spacious and easy to navigate a trailer in the lot.

Jordan D. le

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Le client n'a pas laissé de commentaire.

Heidi B. le

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Le client n'a pas laissé de commentaire.

Bill L. le

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It’s part of a hotel. Go to the middle of the building.

Toiya P. le

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Le client n'a pas laissé de commentaire.

Carol J. le

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Drop off was almost too easy. I called to confirm the process as it seemed too easy. Just drop it off, no need to check in with a person. The receipt was in my email within the hour of drop off. Went quite well!

Kent W. le

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Le client n'a pas laissé de commentaire.

Anne Q. le

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Le client n'a pas laissé de commentaire.

ERIC K. le

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This was a great truck renting The people were very courteous and fast.

Andrew L. le

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Quick, efficient, friendly service. Very professional.

kathleen Z. le

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Le client n'a pas laissé de commentaire.

Stephen O. le

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Le client n'a pas laissé de commentaire.

Anglea H. le

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Very difficult to find the drop box for after hours drop off

Jeff R. le

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Deliver the truck to where I requested it from online, I had to drive an hour away to pick up something that was suppose to be 2 miles from the house. Shamrock refused to drive the truck down to our location. They said they had no drivers, When I went to pick it up they had two guys sitting there eating salad that could have driven it down to my location that I requested. I will never rent from UHaul again. I'm the customer why should I have to drive a total of an hour round trip for some I rented and expected to pick up 2 miles from my house.

Diane C. le

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Le client n'a pas laissé de commentaire.

John B. le

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Le client n'a pas laissé de commentaire.

william M. le

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The rental date was on a Saturday, and as it was busy, several other people asked to rent a UHaul truck. The proprietor asked if we could return the truck within one hour (3:00) of the Saturday closing time (4:00). so the truck could be rerented. With effort on our part, we returned the truck by noon. As this allowed a second rental and more profit for UHaul, we should have been given a 'profit share'. Say, $10.00 off our rental, for the effort that allowed UHaul another day's rental fee.

PAUL S. le

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Le client n'a pas laissé de commentaire.

maria V. le

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Le client n'a pas laissé de commentaire.

contrena L. le

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The best service I've had in a very long time we appreciate you all

Anne Q. le

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Great customer service! Willing to work with client according to client needs! Highly recommend.

Anthony D. le

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Very friendly and accomodating, to bad they rent U-hauls. Thier service was GREAT, U-hauls service is HORRIBLE!

Terry W. le

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Thank you for the help!~

Ronald K. le

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A U-Haul sign near the main road would have been helpful. Even using GoogleMaps, we drove past the road.