Customer service was terrible! Gas station cleark was useless and we had to to be on the phone with the owner who was absolutely unprofessional and rude! There were UNDERWEAR left in the back of the truck. We were charged extra 50 miles because of course we did not think to take a picture of odometer when we drove off the gas station (im frustration after receiving such poor customer service)since we never had an issue with Uhaul before. Absolutely shameful. I will be making a claim on the millage because it is am absurd to be charged extra 50 dollars because the gas station does not do their job properly!Karol C.
Customer Reviews for Shell Gas & Food Mart
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.A A.
Super quick check in and check out. Great location.GUY K.
Le client n'a pas laissé de commentaire.Santiago M.
The fees that Ugaul adds on the top of the agreement is a bad business behavior. As example environment fees. Gas fees for 12 mile to full the tank. This is upsetting and for sure I will not recommend Uhaul and I will expansion why with this scamming fees. Please note the problem is not the location is it is the business model that Uhaul is practicingMatthew A.