Évaluations des clients Shenango Mini Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Shenango Mini Storage

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josh a. le

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betsy is great

Burnell J. le

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Le client n'a pas laissé de commentaire.

jim c. le

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Le client n'a pas laissé de commentaire.

claue d. le

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Le client n'a pas laissé de commentaire.

charles w. le

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easy done

charles b. le

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betsy was great keep up the good work

Joseph D. le

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I took the truck 14 miles. The fuel gauge was the same as when I picked it up and I still get charged for a fill up. I'd say the last people to used the UHAUL should be charged for the fuel. Also the door was open when I picked up the truck and it smelled like an ash tray. I will never use uhaul again.

cathy w. le

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it ended up costing much more than I was told.

kimberly d. le

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Le client n'a pas laissé de commentaire.

charles b. le

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lady took good care of us.

John G. le

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Took to long to get the truck system sucked and the code given to pick up truck didn't work to drop off good thing a guy was inside gate working on his car to let us in and out

Jacqueline F. le

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horrible service I will no longer go through uhaul ever again and will be contacting corporate for my funds back truck broke down twice with two babies in it cslled the people I got it from never cared told me to call uhaul that they juust rent them to people very disappointed this is not the first time I had trouble with uhaul items .

lamar g. le

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I used this facility 2x. And the lady/owner was great. Nice lady. And would definitely use her again.

Justin J. le

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Do not apply inappropriate fuel charges.

Dennis S. le

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Le client n'a pas laissé de commentaire.

Crystal S. le

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There was nothing wrong with the truck or location. My problem was with uhaul! Moved my pick up location twice even after confirming! Then to top it off i went to pick up the truck and there was no truck there!! Uhaul needs a better system! Not only am i waiting for 20 minutes to even talk to someone, they don’t even know where my truck that i reserved was! Found out they let the previous person keep it until 5pm that day and let another person drop off at a different location! Moving is stressful enough to add on poor running company!! They did discount and add miles but it doesn’t help when I’m driving all over the place to find a truck THAT I ALREADY RESERVED AND CONFIRMED! For any future customers, make sure to call the place first to see if they even have your truck! I feel bad for the “middle man”. There should be a spot to review the company, not the pick up/drop off locations!

Nicole G. le

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They weren't there on time they were an hour late

mike m. le

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Le client n'a pas laissé de commentaire.

Jason B. le

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This was the worst experience I have had at Uhaul! I arrived to pick up the truck and trailer at 11:45am and sat outside of an empty lot waiting for a worker to show up to give me access to the truck. I did not get the truck until after 2pm!! the costumer service was horrible and there was not apology or accommodation for the worker not being present for hours. I was informed that I would be credited $100 due to the error but did not get the credit for the purchase. I did not receive any assistance or instructions on how to use the trailer because I've never towed a car before. Thank God for youtube videos!! I figured it out and got out of there as quickly as possible hours later. I would highly recommend Uhaul get rid of Shenango Mini Storage location because it gives you all a bad name. This will be my last Uhaul experience due to this issue.

Erin B. le

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Le client n'a pas laissé de commentaire.

Joe F. le

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I was overcharged a $40 late fee when the vehicle was,returned 6.5 hours after picking it up. Additionally charged $14 for coverage that I had,already paid for when picking up the truck. Lastly, there were taxes charged on those charges and a Motor vehicle rental fee of $2. The only legitimate fee to be charged was the additional mileage. I am requesting a refund of those charges be electronically sent back to my credit card account. That amount should be 60.99. PleSe feel free to call me with any question at 724 713 1287 Thank you

Larry H. le

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Le client n'a pas laissé de commentaire.

kristen h. le

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Le client n'a pas laissé de commentaire.

Nicole G. le

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Le client n'a pas laissé de commentaire.

Shawn H. le

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The greatest

Edward T. le

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Le client n'a pas laissé de commentaire.

Dean a. le

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Nothing service was great

William H. le

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Le client n'a pas laissé de commentaire.

Susane B. le

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Betsy was very nice

chad h. le

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Le client n'a pas laissé de commentaire.

lester m. le

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Le client n'a pas laissé de commentaire.

kimberly d. le

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after talking to uhaul on the phone this place made me feel great, they answered my questions. good work

Michelle D. le

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I now got billed for a ltail lught that was not broke when we brought it in on tje receipt it is not my dr lisc numbet or my address I think they got it wrong they were having issues with the computers that day I have been charged 43 .43 on my credit card. Pleae reveiw this furtjer not my address ir dr lisc number Thank you

jack s. le

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wonderful people helped me on off hours

gerald l. le

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Betsy was very nice and knowledgable

jessica g. le

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very friendly and accommodating people. Great experience

katheryn h. le

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Le client n'a pas laissé de commentaire.

Steve R. le

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It was an absolute fiasco. Never again. The pickup place was in a very bad area. The place was closed so we had to figure out how to get a code to get in. The last straw was when u haul had to call family to verify who we were.

Kathleen P. le

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Very flexible. And customer friendly

KAREN D. le

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Owner was exceptionally friendly and accommodating.

Gregory S. le

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The service I received was prompt and courteous. The truck was clean and ready for my reservation. What more could a customer ask for. Thank you once again U-Haul.

Dinitrise H. le

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Overcharged and items were not available.

Franklin D. le

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Excellent personal Randy was outstanding and Bob was very kind and prompt to get back to me was very good to accommodate me on an early Sunday morning, a super satisfying experience! Thank you

Pennie C. le

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Le client n'a pas laissé de commentaire.

Douglas M. le

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Le client n'a pas laissé de commentaire.

STUART W. le

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Le client n'a pas laissé de commentaire.

VERN M. le

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The proprietor of this u-haul location, and his wife, went the extra mile to answer my questions and made sure my U-haul experience was a good one. Other u-hual proprietor in the same area were not as helpful.

Nicholas F. le

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Le client n'a pas laissé de commentaire.

PHIL P. le

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Rented a van smelled of cigarettes so bad. The back of the van was filthy. I had to take the van to a car wash to clean thebackout. I went to a dollar store to buy air fresheners and spray to knock down the smell. I knew that the smell was going to transfer to what I was hauling! I spent $20.00 cleaning th truck out. Wasn't very happy.

charlita w. le

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Le client n'a pas laissé de commentaire.

Joe M. le

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The pick up and drop off locations did not have any record of us! We used the application, followed precisely and spoke to a CSR, but still....neither end seemed to know what was going on.

VIVIAN P. le

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great in and out, nice workers

ATHENA S. le

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Le client n'a pas laissé de commentaire.

Robert D. le

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Le client n'a pas laissé de commentaire.

veanna w. le

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We wauted for 45 minutes even though we already had a reservation. Also was charged over $200 for a scratch on the bumper that we did not even do. We are honest people and would never lie about such an incident. Will never use your services again and will make sure we tell friends the same.I am a business owner myself and fully understand policy, but we feel we were definatley taken advantage of.

mark i. le

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Le client n'a pas laissé de commentaire.

Nicholas B. le

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Extrememly dangerous neighborhood. Feared for mine and my family's safety. We were locked out of the facility with no entrance code provided for us. The first person I called said no code existed. Meanwhile I'm stranded on the side of a very very bad neighborhood with no protection of any kind. Finally we got in touch with someone who gave us the code.

Mike F. le

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Bob, was incredibly helpful, awesome job!

Robert Z. le

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Le client n'a pas laissé de commentaire.