Make more clear instructions when it comes to refilling for gas
Edgardo B.
Customer Reviews for Sherman Parking Systems
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The van was fine but had trash in it. The U-Haul attendant is not on site so we did have to wait over 25 minutes for them to arrive. I will be going to 383 GC for future services as it is a hub and the vans and attendants are on site.
Iyabo B.y'all sneak prices on and over charge m. a lot of hidden fees
alexis M.The person at the location wasn't trained at all did t know how to look me up had to do it on the app and still had to wait for the guy to give me the keys and the van hasn't been maintained at all the windshield wipers was useless and the back of the van was dirty from the last rental
Michael N.Horrible experience! I'm pregnant, we caught a flat and help didn't come until 4 and a half hours later. Ridiculous. I want my refund ASAP
Taisha M.pesimo el servicio de las peronas a la hora de entregar el van y no saben dar una clara informacion
JOSE A.I reserved for 8:30 pickup and I got the van at 9:18am. I returned at 11:55am and whole process took until 12:16pm. I call customer service to let them know app wasn't allowing me to take the odometer picture, a rep answered and left me on hold for 8min. I hung up and after I was able to complete the process. I would never recommend Uhual to a friend. The experience was extremely stressful.
Erika R.It took to long for them to give me a van I was there for one hour
Tony F.I waited an hour just to receive the van due to poor management, and then they didn't even have the two dollies I ordered so I will require a refund for that expense. The only redeeming factor was the very kind and hardworking gate attendant.
Andrew R.Very good
DIAGA F.EVERYTHING
Myison B.The UHaul app was a joke. I did everything on the Uhaul app to get started. When I went to return the van, the app refused to accept my pictures of the mileage and gas. I tried many times and the attendants helped me also, but it still wouldn't work. I had to call Uhaul customer service and wait on hold for 45 minutes. She was then able to work it out with the staff at that site. The staff at that site are great! The app and your customer service wait times seem to need a lot of work though.
Daniel S.I rent the truck then I was trying to return the truck and the parking lot was not 24h so I had to drive the truck back to my house and paid for does mileage.
Jordany F.Uhaul's online process needs to be addressed. I requested a truck and was given a van. Location for pick up also changed without my knowledge.
THIERRY D.I will never rent again with this service Really bad service
Magatte G.The staff was super accommodating very friendly and was the nicest from the other location we interacted with . My only issue was with the bill . It is advertised as 19,95 but was about 400
Ramatu M.