Not only was the UHAUL experience here was flawless ,but on top of that, when I got back to my personal vehicle I discovered I had a flat tire. I had never had a flat tire before and Chelsea (the manager) stayed with me the entire time, telling me stories and keeping me upbeat after an incredibly draining end to an already long day. She was already ending her shift when she helped me but decided to stick around after her hours to make sure I was helped to the best of her ability. Chelsea gives me faith in humanity! I recommend this location (power and pecos) 1 000 %, and especially Chelsea!! :-)
Lauren O.
Customer Reviews for Shoppers Supply
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The people that work this location are extremely kind and informative, and even under highly stressful situations for those of us moving and needing extra days, they were very accommodating!! Will definitely continue to go back and use them!
Sharon S.The gentlemen at Shopper's were great! Very friendly and helpful.
Andrew M.Someone at your shop should go out with the person, and go over all equipment with the renter just to make sure they know how to work everything. Plus it was raining, and no one came out to make sure I was getting the right vehicle I was renting, after all it was my first time renting a vehicle.
Virginia J.Only problem I had was locating the U-Haul office inside the home improvement store. Once found and communicated with the Rep, it was great.
Richard B.The cargo area of the truck was very dusty and even had few small rocks in it. It did not look like it was cleaned well after the previous rental.
ANDREW L.Move went smoothly. Thanks.
Paul S.May need better help and better IT computer services
Louis B.The gentleman who helped me, I believe his name was Freddy or Frank was fantastic!! He was so helpful. I would definitely use this location again. It was also the first time I was in a Shoppers Supply so I will go utilize that store as well.
Elizabeth M.This was our first experience with the company and was well pleased with everything.
Dennis D.Very nice and easy place to return trailer
Todd L.The U-Haul organization has indeed been a blessed to countless families - across numerous cities - including ours, and we thank you. One marketing, advertising/legal amendment, which would increase customer engagement is to add the U-Haul insignia to shopping plaza marquees, along with the dealer store name, such as - example I: SHOPPERS (U-Haul) example II: U-Haul @ SHOPPERS ad stipulations: both fonts would be smaller than the dealer's, but the insignia is the same. legal/financial stipulations: costs would be covered for the marquee ad; digital searches of the dealer would promote U-Haul marketing promotions in the given area; integration of qr code would be engaged in physical & digital aadvertising. Thank you and may you be well. Feel free to contact for additional insights and or project strategy & planning, national and or globally.
Ahmad A.Super easy pick up location! Very friendly staff member.
Michael G.Customer service was excellent. Associates at Shoppers supply made the rental truck process very easy. I'll go back if I need to rent a truck again!!
Patrick F.Awesome Staff
Andrea W.Friendly and efficient staff - great easy experience.
Phillip W.Quick and easy experience. Staff was very helpful and personal.
Bradley U.The guy joe was great 👍
Charles T.S.O.
Christopher M.Excellent service à la clientèle
Lavonna R.The app sucks for picking up a vehicle
Todd F.The UHaul stunk! It need to smell of eucalyptus or something less nauseating.
Nkatha K.Joe helped me out and he was awesome and knows his stuff!
Joe W.The fuel gauge was falsely reported and I was charge additional $36.
siddharth K.Good experience!
jean E.Great experience!
Jacob W.Excellent location with an excellent staff and the truck was basically brand new. You couldn't ask for a better service. I'll definitely be back!
Andrew M.Great experience! 5 star!
Anthony S.This location has really friendly people and really helpful I like all three of the service men who helped me fun to talk to them everyone should go to that place and get a U-Haul real talk I love this place
Aurthur W.Only one problem there Break was not at all good we have press very heavy Plzz Cheak that one
swapnil P.Great customer service from where I rented…Shoppers in Chandler. Great employees.
RobertT S.Customer service was friendly and quick
KRISTEN C.The guys at Shoppers were awesome. They did everything very fast and were very friendly.
Ed T.We had a short but heavy rain storm and the windshield wiper blades were not the best. They need replacement asap.
Juan T.A+
Antonio G.These people have no business representing Uhaul. The guy behind the counter did nothing but bad mouth the system to the people in front of me. When I got to my truck there were no blankets or dolly, so I had to go back into the store and ask for them. Then I was told they didn't have the dolly and didn't give me any options. I had to demand another option and was then told there was a uhaul about 4 miles away that may provide one, but there were no guarentees. This means that I was charged for 8 additional miles because these people don't know what they are doing.
William R.The man working the desk was very friendly and helpful!
Vanessa E.Greatest customer service.
Micael B.The drop off location was convenient and friendly.
William A.Every employee that helped me from when I picked up the trailer to when I dropped it off were BEYOND helpful. I will ALWAYS use this location for my UHaul needs!!
Kristen H.I rented out twice and both times I was charged MUCH more than I should have. One time i was charged for 3 days instead of 1 day and second time I was charged for After hour and Cleaning fee, when I rented out between 5-7 PM and just to move the couch which left no mess at all. It might be just me but not sure if its my luck or some one is incompetent there.
Nikhil G.10 ft truck/van worked with out a hitch Ac worked excellent in 111 degree temperature
PATRICK B.It's located in a farm supply store so U-Haul is not their primary focus. Took a while to get any help -the associate was talking to another customer selling him tools then just general chit chat.
Patrick S.Fast and easy service. It was great. Will use them again.
Gano A.I was double charged and had to call another number to get it fixed bc the store couldn't do anything about it. So wasted my time.
Keith G.The place where I had my reservation gave away my trailer so they sent me to the U-Haul on this location which had one left. Why make reservations if the place is just going to give them away and send you elsewhere?
John B.They didn't inform me an email would be send which should have been read to verify damage to the truck before I left the lot. They said they'd email me a receipt when i dropped off the truck. I Never received it. I Reached out to uhaul directly and the final receipt had two $5 charges for a dolly and blanket pads which i didn't rent and which were not listed on my original order.
EMILY C.Great service!
Emily P.