Évaluations des clients Shoppers Supply

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Shoppers Supply

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jazmin C. le

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No improvements, the gentleman who helped me was above amazing. So informative and thorough, he helped me even up to the moment I dropped off the truck. Such a seamless experience!

Monte P. le

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Tom is the man. Tire hold down ratcheting strap mechanism need to be lubricated.

Robert W. le

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Was to hard to find where the store front is. It took 2 phone calls to figure out where to go.

Scott S. le

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Le client n'a pas laissé de commentaire.

Stephen B. le

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Friendly, fast, and great value.

Chris L. le

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The staff was the friendliest I have ever encountered.

Monte P. le

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As always, Tom is the best.

bob W. le

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Le client n'a pas laissé de commentaire.

Monte P. le

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Put the new hitch connectors for the auto transports on all of them. Tom is the best.

Jared D. le

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Best location most, absolutely am

Lori C. le

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A very smooth and professional experience. Blake was courteous and friendly. Will recommend.

Clinton M. le

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Le client n'a pas laissé de commentaire.

Joshua F. le

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Le client n'a pas laissé de commentaire.

Avinash R. le

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Le client n'a pas laissé de commentaire.

Kyle S. le

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Stop charging an entire day's rental just for returning the trailer a few hours later than I picked it up. If I'd known that would happen I'd have used it for another day. That's complete BS considering there were 3 other identical trailers in the parking lot so it's not like they lost any business. Just unethical.

Keith M. le

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Le client n'a pas laissé de commentaire.

Robert V. le

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Staff was wonderful.

James C. le

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There was no loading ramp for the truck which made it difficult to load large heavy items. I have a neighbor that had a Uhaul drop box and even that had a ramp.

Shawn D. le

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Le client n'a pas laissé de commentaire.

Frank D. le

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Le client n'a pas laissé de commentaire.

Dave G. le

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Le client n'a pas laissé de commentaire.

Tsachy H. le

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Le client n'a pas laissé de commentaire.

Cyndi H. le

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My truck was leaking gas and I only found out when I tried to fill it when I was done and it poured all over the ground. My gas tank did not have the amount they said it did. I don’t think anyone checks the trucks. I was also charged for supplies I didn’t get.

Matthew P. le

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Le client n'a pas laissé de commentaire.

Monte P. le

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Tom is always the best

Matt S. le

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Tom provides excellent service!

shea N. le

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Le client n'a pas laissé de commentaire.

Kelly O. le

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My wife are both in the customer service industry. Customer service is VERY important to us! We were treated like royalty. What a great experience. Thank you very much! I wish I could remember the man’s name. He was headed to Florida to see a new grand baby. Maybe you can help us find him and say thank you. Kelly and Rachelle

Michael P. le

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Quick in/out service. Very personable person helping me.

Leana W. le

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Le client n'a pas laissé de commentaire.

Rykert F. le

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Le client n'a pas laissé de commentaire.

karen S. le

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Super knowledgeable and friendly!

Martin R P. le

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Very little information on checkout. Luckily, I had rented a truck from another location about a month ago, and I remembered the information from that rental.

chris H. le

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Le client n'a pas laissé de commentaire.

Sherry C. le

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had to wait very long for service and final pymt was higher than what was quoted when I dropped off truck.

Michael C. le

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Le client n'a pas laissé de commentaire.

Jeffrey L. le

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See above

Edward R. le

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Le client n'a pas laissé de commentaire.

Arjun B. le

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I've got no complaints. Just to give something minorly constructive, this location could use better signage directing customers to the desk. Employees were tremendous.

Lowell P. le

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Le client n'a pas laissé de commentaire.

Vince A. le

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Keep doing what you’re doing. That was an easy process and checkout was quick and easy as well. Will highly recommend.

Christopher L. le

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Le client n'a pas laissé de commentaire.

Lynn C. le

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Le client n'a pas laissé de commentaire.

David M. le

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Le client n'a pas laissé de commentaire.

VICTOR O. le

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Nothing is good

William B. le

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Le client n'a pas laissé de commentaire.

Monte P. le

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Tom is terrific

Edric G. le

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No one was at the U-Haul Rentals counter until after 5 minutes went by, but the service was great.

Ian B. le

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Be more honest about pricing and your flat rates. I was overcharged for the service I actually used. I drove 106 miles and paid over $111 dollars which is more than a dollar a mile. I was told there were no other options than renting it out for two days when I only needed it for half a day. I will NEVER use uhaul again.

natalie G. le

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The Uhaul clerk was exceptional! He was kind, down to earth, genuine, patient and non-assuming! A very solid, informed and kind person! I wish all Uhaul employees were like him! If there is a reward system in your company, I feel he should be acknowledged for this and even be asked to write an article or have an article written on him on how to provide remarkable service! I have been to Montana where he is from and there is something about people from there. They really get honesty, hard work and customer service! Great job for hiring him! Thank you!! Bill Gallo

Monte P. le

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Keep up the good work. Tom is the best.

Russell S. le

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Location was great. Uhaul was clean and in good operation. I would request that the Uhauls have a CD player and USB power plug. I drove 18 hours and all I had was radio, which, in the middle of nowhere, often doesn't work. a CD player and USB port would make the driving a lot safer.

Yavin T. le

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Le client n'a pas laissé de commentaire.

John E. le

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Le client n'a pas laissé de commentaire.

Jim B. le

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Le client n'a pas laissé de commentaire.

Chris L. le

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Le client n'a pas laissé de commentaire.

Thomas D. le

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The location was very convenient and the staff member who helped was great. Cheerful but business-like. It was incredibly easy to rent a van and I will definitely return when I need to move large objects in the future.

Ben D. le

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The whole process from start to finish was very simple. Would definitely use again.

Michael H. le

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Le client n'a pas laissé de commentaire.

Denice F. le

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Staff were very helpful. Overall great experience thank you!

Juan T. le

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I had 3 small issues. 1st was windshield washer fluid was out and window was dirty and couldn’t be clean. 2nd - The pad lock provided on the closing latch had a functioning key but the tumbler would not release the hook part of the padlock making it unusable and not allowing to secure the latch properly. 3rd - the spring in the bay door was very tight causing the door to fly up and then jamming. I had to use a stick to place pressure to guide door back under frame clearance. These were all in convenient, I would have expected the full equipment verification even the small things. - Juan T. 480-363-7317.

Robert C. le

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Alignment on the truck was horribly off. Center council was sticky from past customers drinks spilling. Never cleaned up.

Cheysi T. le

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I went into labor the night before we were scheduled to pick up the truck so we never came to pick it up so I am not a reliable source for a survey of equipment I was never able to use. however, my previous experiences with Uhaul have always been positive so I have no complaints! Have a great day!

David S. le

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Le client n'a pas laissé de commentaire.

Michael J. le

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It should be easier to pick up a truck before the store opens!!

Christopher W. le

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Le client n'a pas laissé de commentaire.

David L. le

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Le client n'a pas laissé de commentaire.

ROMAN B. le

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Le client n'a pas laissé de commentaire.

danieal M. le

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Le client n'a pas laissé de commentaire.

il P. le

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Le client n'a pas laissé de commentaire.

Tim R. le

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Le client n'a pas laissé de commentaire.

Gina A. le

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Le client n'a pas laissé de commentaire.

Don F. le

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The drivers door leaked air and was very loud for the whole 1000 miles. Very disappointed!

Brent R. le

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Le client n'a pas laissé de commentaire.

Andy N. le

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There was furniture dolly provided as I requested. I’d like a refund.

Moses C. le

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Le client n'a pas laissé de commentaire.

JAMES A. le

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Le client n'a pas laissé de commentaire.

Douglas G. le

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Good Job

Bob H. le

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Le client n'a pas laissé de commentaire.

Pedro V. le

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My issue was with the online check-in. My equipment was not ready to go in the truck, and I had to see a representative, which I would much rather deal with a person and make things happen then assume that online services will work.

ruly C. le

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Le client n'a pas laissé de commentaire.

Davender S. le

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Every thing was perfect keep it up good work !!

Dwight M. le

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Everything went great

Ronalyn T. le

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Great customer service.

Michael M. le

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The associate was very friendly and helpful, however several errors were made in the order that made the overall experience very negative. Attention to detail is a must, especially during an already stressful time for people who are moving.

Michael U. le

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It was very hard to find that location, the truck was so dirty we had to stop and clean the windows, i had to ask them to walk around the truck, to note any damage to the truck!

Michael C. le

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Mobile application does not work. Needs improvement.

Rick R. le

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GUY WHO CHECKED ME OUT WAS AWESOME AND FRIENDLY!!!!!!!!!!!!! PLUS HES A VETERAN, THANK YOU SIR!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Monte P. le

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Tom is the best

Matthew D. le

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Le client n'a pas laissé de commentaire.

DAVID L. le

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Le client n'a pas laissé de commentaire.

Bari R. le

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Have more people available to work the check out and check in counter. System was slow.

Hsiu Chuan L. le

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Good service!

Pamela B. le

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I was hugely inconvenienced by being given a truck that later required a transload. I’m awaiting a call from the regional manager because of this.

Pete B. le

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Great experience, super helpful staff. Great to have them right in the neighborhood!!!

John G. le

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CONFUSING EXPERIENCE: This place is HUGE and there is one tiny sign in front of this SUPER WALMART SIZE building that says "U-Haul Drop Off" with an arrow that points you to the left side of this huge building - there you can park the uhaul wherever with no signs to direct you - then you can wander endlessly looking for some kind of entrance or personell to help you. THERE IS NO INDICATION OF WHERE THE HELL YOU ARE SUPPOSED TO GO TO AFTER YOU PARK YOUR UHAUL WHEREVER THE HELL YOU WANT. Very very frustrating experience - especially after driving a 20 box truck and car hauler through LA, the desert, and Phoenix traffic for 15 hours.

james O. le

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Uhaul needs to do a better job listing addresses for these locations. In chandler, AZ there are 3 different uhaul locations to drop off your uhaul when you type in 2880 south alma school rd chandler , AZ. So it took me 2 hours and three different locations to be able to drop off a trail with the temperature being 109 degrees today. I did have other things to do today beside running around town to find the right 2880 South Alma school rd to drop off a trailer. Maybe next time I will go to Penske.

Ashley H. le

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Not all of the requested equipment was ready to go with the truck. The location was awesome and took those charges off. I definitely will use this location again.

Michael H. le

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very nicer and helpful people at the store

GARY D. le

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Easy rental, friendly staff