Customer Reviews for Sign Print & Ship
(Concessionnaire U-Haul dans le voisinage)

269 évaluations

2040 W Spring Creek Pkwy Ste 142   Plano, TX 75023

(972) 468-1890

Heures d'ouverture de l'établissement

  • Lun au ven : 8h30 am à 6h pm
  • Sam : 9h am à 3h pm
  • Dim : fermé

Services dans cet établissement :

Pour nous contacter

(972) 468-1890

2040 W Spring Creek Pkwy Ste 142
Plano, TX 75023

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun au ven : 8h30 am à 6h pm
  • Sam : 9h am à 3h pm
  • Dim : fermé

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
4

There was some kind of crusty white substance all over the center seat.

SAGE S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRIAN EUGENE B. 
Évaluation :
5

The drop off location was very close to our home and let us drop off early.

Kathy M. 
Évaluation :
1

This was the worst uhual rental ever. I don't understand the cleaning charge? It was extremely dirty when I got it.

Judy T. 
Évaluation :
1

The truck was filthy inside the cab and cargo area, along with all windows. The cab also smelled very bad. It was clear that the vehicle was not cleaned or serviced between customers. I had to deep clean the interior of the vehicle and sweep out the back before we could even use it. Also, we were initially charged for a dolly rental but there was no equipment dolly in the vehicle (resolved at turn in). The truck was also damaged with dents along the top of the cargo box that was not annotated (uploaded pictures and notes). Overall extremely poor experience and will likely recommend another company to anyone else moving.

Nathan S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

benny Y. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Bryce H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

NAM T. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

JAMES U. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alice J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dayron Luis G. 
Évaluation :
3

“Tow-Dolly” Some minor issues like the straps need to be replaced.

Roy T. 
Évaluation :
1

This location is essentially hidden. Its a shipping store that also happens to do Uhaul. I told the guy about my bad experience with the leaking cab and he seemed to care less. I asked for a partial refund and he said no we just won't "find" anything to charge you MORE for. Terrible experience all around. Only good thing was the truck ran great and AC was good.

WILLIAM F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LORETTA ANN R. 
Évaluation :
4

The location and staff were fine, but there were way too many add on charges. I rented a cargo van for 2 hours for 19,95 $. I used it for about 1 hour. Instead of paying 19,95 $, I had to pay 50,28 $. The actual rental fee was well less than half the total charges. That does not seem right and I probably will never rent from Uhaul again. Again, my experience with the location was just fine. My response to “would you recommend this location” is generic to UHaul, not specific to the Spring Creek location.

TERRY H. 
Évaluation :
3

I had to hook up the trailer by myself

DENNIS C. 
Évaluation :
3

Our particular truck was parked in such a way that we could not inspect the rear end of the truck or access the door. When we got to our place and opened the back door, we noticed that the blankets we requested and paid for had not been provided. Since our pickup was in the evening when this location was closed, we could not get resolution on the missing blankets and had to go without.

Kimberly H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lan Chi N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anatoli N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edward Alexander C. 
Évaluation :
1

Way expensive should be more competitive with other rentals. NEVER AGAIN

MANUEL S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steven G. 
Évaluation :
1

Owner was not offering to help hitch the auto transporter on my car, almost had to beg him. He was very slow like he was on strike or go slow strike The auto transport did not have one chain to lock the car under. Had to beg owner to get one from an other one

LINUS M. 
Évaluation :
2

Truck was dirty, damaged, and had very little gas. I was barely able to get the truck to turn over. Not sure what the problem was, but it took a while. There were also no dolley in the truck, so I had to go back to grab one, and homeless people werehanging around the trucks.

Ronald I. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MUHAMMAD S. 
Évaluation :
1

The truck was DISGUSTING! Cigarettes, left over food & trash! In the midst of COVID I expected much better! Heck, in the midst of normal circumstances, I expected much better! The location was also a bit weird to find. I had to call the store & when I finally found it there was a tiny, and I do mean tiny sign in the window that said Uhaul, otherwise, there was NO indication of Uhaul being represented there, as all Uhaul equipment was in the back, which was also difficult to get to. The only good thing was the store personnel, he was friendly but I would not recommend this location to anyone.

DESHONA B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JIE Z. 
Évaluation :
4

The website needs improvement. I entered a time to pick up the truck and it changed the time from am to pm. I've had issues like that every time I have rented a truck. It changes something every time.

STEPHEN H. 
Évaluation :
5

Excellent service and proficient handling

AGHA F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James E. 
Évaluation :
4

Truck was in very good condition close to new. Cleanliness needs some work. My pick-up was for 2 pm and I was running late. However the posted close time for this location was 3 pm, but the attendant had close down prior to my arrival at 2:52 pm. I called the number listed and he did return to rented me the truck.

KENDRICK K. 
Évaluation :
3

Truck wreaked of cigarette smoke. Thankfully It was nice weather and could roll windows down for fresh air.

Troy T. 
Évaluation :
5

Mobile checkin is pointless, the cab of the truck reeks of cigarettes

Jacob T. 
Évaluation :
1

Not ethical by any standards. Lied about the

Hefton Z. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LESTER L. 
Évaluation :
5

The agent was friendly and helpful but the equipment did not work well. The ratchets used to secure the front tires were not well maintained and were VERY difficult to operate. The passenger ratchet loosed multiple times and came off completely once. That trailer was literally dangerous to operate.

RICHARD T. 
Évaluation :
1

No standout UHAUL signage onle ver small. PRINT SHOP was in large. VERY HARD TO FIND. SPENT WAY TO MUCH TIME LOOKING. VERY HARD TO UNDERSTAND attendant. NOT VERY PERSONABLE. Equipment was defective and portions damaged. Didnt realize until loading. trailer needed necessary maintenance. in dire need. trailer actually became uncoupled!!! Unbelievable. this is not what I am used to nor expect. Would like call back to discuss. NOT happy at all. 2146971780 Gordon

GORDON M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ankit T. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Tory G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KENNETH U. 
Évaluation :
5

Excellent service à la clientèle.

TERRY G. 
Évaluation :
1

The old gentleman who ran the store kept insisting I put more gas than the level at the pickup. I took a picture of the original gas level and showed it to him. He still insisted I put 1/4 of a pump more. He definitely thought he could take advantage of me because I am Asian and do not speak English well.

SIMON S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Alexis M. 
Évaluation :
5

Very nice.

Mario A. 
Évaluation :
3

The u-haul app was not working when we came to pick it up. We called the 800 number and it took forever to speak to a live person.

Chris D. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

DEEPESH K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DAVID C. 
Évaluation :
3

The gentlemen was very nice but the UHAUL was dirty inside and when my furniture was unloaded, my carpet was ruined in multiple locations.

MEGAN M. 
Évaluation :
5

Everything was great and clean. Also the best customer service I've had in a very long time

GREGORY G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

GRETA C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Tyler P. 
Évaluation :
1

The person who checked me in charged me for extra mileage and I'm still waiting to get a refund. I have pictures to prove the miles I drove.

FARHOOD A. 
Évaluation :
3

I had to park the truck and tow dolly in back place of office and walking around the building and enter to office, and give the Key So I didn't have no one to help about it or doing any!! So I can't tell any more regards this location

ASEF A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Hector R. 
Évaluation :
1

Have your staff available for customer needs, checking vehicles properly and when is time to dropped off have someone available who can reassure you for what you pay for. Instead of receiving invoices with unexpected charges. NOT GOOD AT ALL!!! Bebe coming back

NATALIA P. 
Évaluation :
3

Didn't have time for us. Just drop it off and I'll get to it.

Lorri B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Thomas C. 
Évaluation :
1

Truck suspension was knocking and popping every turn, truck had a lot of cosmetic damage and truck also had issues starting. Steel also was locked out and inoperable. Would not recommend at all. Location also horrible

CHRISTOPHER W. 
Évaluation :
5

Another great experience! Rented a cargo van from Sign, Print & Ship in Plano, TX. The equipment was great and the process was trouble free. We appreciate this local business. Merci.

David G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ronald P. 
Évaluation :
1

Truck is not cleaned I found empty monster energy cans and coffee cups.

Rohith V. 
Évaluation :
5

The van we rented was great. The rental process was quick and efficient. This is a very convenient service and an asset to the community. Merci.

David G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DARIUS EUGENE S. 
Évaluation :
5

The 10' truck came without a ramp, need to include if you want to improve. Other than that the overall experience was great.

Tariq J. 
Évaluation :
3

The shop was locked and not very clean once the shop person opened up. He was polite and checked the truck completely.

Mark B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Benjamin W. 
Évaluation :
5

Bigger IHAUL sign

Juan V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CRISTON B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Abdurrezag A. 
Évaluation :
5

The gentleman was very friendly and nice.

William E. 
Évaluation :
2

Hard to find. Lots of trash in front of the store. Trucks in back alley.

Darrell R. 
Évaluation :
1

The guy can not attach trailer to my SUV. He will not assist in taking out trailer. One man run show. Will never go to this location.

PREET K. 
Évaluation :
1

We booked the uhaul for a 4 hour rental and we were told to put the key in the drop box when we came back because they were going to be closed after we were done. We time stamped our return with a photo of the mileage and tank when we returned the uhaul. When we got our receipt the following Monday they charged us for 3 days and the incorrect mileage. We tried calling to have this figured out with no answer.

Kevin B. 
Évaluation :
1

The location was not the problem. The fact that I was allowed to make a reservation at a location that didn't open until 30 minutes after the time of the reservation. A really bad experience using the mobile check in as well.

Jake T. 
Évaluation :
1

I've done 150+ Uhaul rentals over 25 years (spent 50 $K+ with you; lots of cross country 26' and 6'x12') and this is the worst experience I've ever had. Revoke this dealership. Owner/manager made me lift the 6x12 onto my hitch by myself after tricking me into "helping" him. Wrenched my back and have been incapacitated for over a week. Had to hire others to load/unload for the first time ever. Horribly over-perfumed trailer that stunk up all my contents. Embarrassingly trashed-out location.

michael F. 
Évaluation :
4

Put a sign up to show key drop off location next to key pickup. Very unclear.

Angel A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jonathan Y. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jakub K. 
Évaluation :
3

Have a vehicle full of gas when I pick it up instead of half of a tank and there weren't any other trucks or trailers to choose from just the DHL or UPS pick up site. I thought Uhaul did a better job than this. I filled the truck up to half full when I was done I sure hope I don't get charged for not filling it up

Ron A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lorien M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Khalid S. 
Évaluation :
3

Provide a more friendly & inviting environment. Some customers were intimidated to ask questions and/or receive patience from store to provide full answer.

Frankie D. 
Évaluation :
2

Half ass store, had to dismount the trailer myself. Keeping trailors in back of strip shopping center - only the owner does not have direct access with a door - he, we have to travel around end of building for access. Owner appears to be taking on too much in his store.

Stanley M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sara J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard G. 
Évaluation :
1

No instruction, No care, Hard to communicate with. Will never rent UHAUL if not at al

Alexis J. 
Évaluation :
5

Merci.

Josh P. 
Évaluation :
5

This was the best experience I have ever had with U-Haul. The location has a very nice man who made this experience easy. I will only go to this location to rent a truck moving forward.

robbie J. 
Évaluation :
3

Hard to find. It was in a sign shop. Never even went inside.

Laura B. 
Évaluation :
1

We ordered a dolly and there was none provided.

Harrison M. 
Évaluation :
5

Rien

Jack B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brittany B. 
Évaluation :
4

I dropped off after hours, so all I needed to do was follow some instructions with my iphone, upload some pics and then off I went. Easy!

PATRICIA W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MATTHEW WILLIAM M. 
Évaluation :
4

The pickup location was behind the building out of sight from the main road. This caused the process to be a little tense, because the location os hidden from the main road which could be considered a security concern. The good thing was that two police officers were in the area and stayed with me during the pickup process. The rest ir the experience was excellent.

Angel S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey G. 
Évaluation :
1

Truck was very dirty and had not been cleaned I had to get chlorox wipes to clean it out

Keshia H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BENJAMIN F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Evelyn P. 
Non les évaluations ont été soumises pour cet établissement.

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