Évaluations des clients Sign Print & Ship

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Sign Print & Ship

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Mark B.
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The shop was locked and not very clean once the shop person opened up. He was polite and checked the truck completely.

Benjamin W.
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Le client n'a pas laissé de commentaire.

Juan V.
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Bigger IHAUL sign

CRISTON B.
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Le client n'a pas laissé de commentaire.

Abdurrezag A.
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Le client n'a pas laissé de commentaire.

William E.
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The gentleman was very friendly and nice.

Darrell R.
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Hard to find. Lots of trash in front of the store. Trucks in back alley.

PREET K.
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The guy can not attach trailer to my SUV. He will not assist in taking out trailer. One man run show. Will never go to this location.

Kevin B.
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We booked the uhaul for a 4 hour rental and we were told to put the key in the drop box when we came back because they were going to be closed after we were done. We time stamped our return with a photo of the mileage and tank when we returned the uhaul. When we got our receipt the following Monday they charged us for 3 days and the incorrect mileage. We tried calling to have this figured out with no answer.

Jake T.
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The location was not the problem. The fact that I was allowed to make a reservation at a location that didn't open until 30 minutes after the time of the reservation. A really bad experience using the mobile check in as well.

michael F.
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I've done 150+ Uhaul rentals over 25 years (spent $50K+ with you; lots of cross country 26' and 6'x12') and this is the worst experience I've ever had. Revoke this dealership. Owner/manager made me lift the 6x12 onto my hitch by myself after tricking me into "helping" him. Wrenched my back and have been incapacitated for over a week. Had to hire others to load/unload for the first time ever. Horribly over-perfumed trailer that stunk up all my contents. Embarrassingly trashed-out location.

Angel A.
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Put a sign up to show key drop off location next to key pickup. Very unclear.

Jonathan Y.
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Le client n'a pas laissé de commentaire.

jakub K.
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Le client n'a pas laissé de commentaire.

Ron A.
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Have a vehicle full of gas when I pick it up instead of half of a tank and there weren't any other trucks or trailers to choose from just the DHL or UPS pick up site. I thought Uhaul did a better job than this. I filled the truck up to half full when I was done I sure hope I don't get charged for not filling it up

Lorien M.
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Le client n'a pas laissé de commentaire.

Khalid S.
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Le client n'a pas laissé de commentaire.

Frankie D.
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Provide a more friendly & inviting environment. Some customers were intimidated to ask questions and/or receive patience from store to provide full answer.

Stanley M.
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Half ass store, had to dismount the trailer myself. Keeping trailors in back of strip shopping center - only the owner does not have direct access with a door - he, we have to travel around end of building for access. Owner appears to be taking on too much in his store.

Sara J.
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Le client n'a pas laissé de commentaire.

Richard G.
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Le client n'a pas laissé de commentaire.

Alexis J.
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No instruction, No care, Hard to communicate with. Will never rent UHAUL if not at al

Josh P.
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Thanks.

robbie J.
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This was the best experience I have ever had with U-Haul. The location has a very nice man who made this experience easy. I will only go to this location to rent a truck moving forward.

Laura B.
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Hard to find. It was in a sign shop. Never even went inside.

Harrison M.
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We ordered a dolly and there was none provided.

Jack B.
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Nothing

James C.
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Le client n'a pas laissé de commentaire.

Brittany B.
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Le client n'a pas laissé de commentaire.

PATRICIA W.
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I dropped off after hours, so all I needed to do was follow some instructions with my iphone, upload some pics and then off I went. Easy!

MATTHEW WILLIAM M.
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Le client n'a pas laissé de commentaire.

Angel S.
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The pickup location was behind the building out of sight from the main road. This caused the process to be a little tense, because the location os hidden from the main road which could be considered a security concern. The good thing was that two police officers were in the area and stayed with me during the pickup process. The rest ir the experience was excellent.

Jeffrey G.
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Le client n'a pas laissé de commentaire.

Keshia H.
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Truck was very dirty and had not been cleaned I had to get chlorox wipes to clean it out

BENJAMIN F.
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Le client n'a pas laissé de commentaire.

Evelyn P.
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Le client n'a pas laissé de commentaire.

Louis S.
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Le client n'a pas laissé de commentaire.

Jason L.
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Service was rushed. Prices for additional elements (locks, bungee cords, etc.) were much higher than at other U-Haul locations.

davie J.
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It was too hard to find.

John R.
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The guy that rented the truck was very helpful.

Stanley H.
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Le client n'a pas laissé de commentaire.

David O.
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Le client n'a pas laissé de commentaire.

Edwardo G.
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Le client n'a pas laissé de commentaire.

Samuel K.
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Le client n'a pas laissé de commentaire.

Clifford B.
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Easy to get my stuff and go. Staff was friendly.

Brian B.
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Convenient, courteous sevice.

Rena B.
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Moving is stressful but I'm glad I chose this U-Haul location. I reserved online and the van and equipment were ready upon arrival in the morning. Good customer service and no hidden fees.

Greg M.
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Le client n'a pas laissé de commentaire.

Martha E.
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Charged for Insurance and didn't want it and told clerk not to charge us and he did anyway. Never sign the agreement before reading it. They will stick you with anything they want before asking. Can't understand his english. Not satisfied with this service.

Shannon P.
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I've already submitted a bad yelp review. Very displeased I was over charged 20$ and then hung up on me. He said it worked on a meter system but I kept track of the mileage and didn't drive far at all. So whatever meter system he's talking about is obviously very I correct. I left gas on full and everything how it should've been. I only rented it to move a mattress which ended up costing me way more then expected. I've used U-Haul plenty in the past and this has never happened. I should've just borrowed a truck and saved myself the hassle.

Robert G.
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Trailer lights did not work unless lights were on. Did not figure this out for several miles. Location also did not tell me I had a time frame to turn in trailer

JAIME LUIS P.
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You guys are the best

GEORGE D.
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There was no UHaul signage on the building. I couldn't find the location without calling even though I was in the parking lot! The office was a mess. It felt very shady. The man was okay but not friendly. Equally as bad was the truck! It had hardly any suspension or shock absorbers which made the ride horrible! Thankfully we were only driving a short distance. Neeeless to say I will never go to that location again.

Joel K.
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Le client n'a pas laissé de commentaire.

Francis M.
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truck advertises rates as low as 19.99. I rented the truck for 5 hours and was charged 75$ at the end of everything.

Marie S.
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Le client n'a pas laissé de commentaire.

AIDEN A.
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Le client n'a pas laissé de commentaire.

Olufunso A.
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Le client n'a pas laissé de commentaire.

Jimmy S.
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Le client n'a pas laissé de commentaire.

Beth T.
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Le client n'a pas laissé de commentaire.

Wayne L.
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Le client n'a pas laissé de commentaire.

Ken S.
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Small site but no problems

JM P.
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My card was charged twice. And I was charged for equipment that I didn't get. I wanted the equipment but it was not provided to me. Very poor experienced.

Karen K.
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No utility dolly was in the truck that we purchased online so we had to turn around and go back. Once we arrived the location did not even have a utility dolly available. We were still charged for it. 19.99 for in town is what they advertise. But when it was all said and done it was 88 dollars. Just FYI before you proceed. This was a van with a supposed dolly and all we did was pick up a dryer and take it home then bring the van back. Delivery from Best Buy was free at a later date but we needed the dryer today.

David M.
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Le client n'a pas laissé de commentaire.

Natalia V.
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Le client n'a pas laissé de commentaire.

brittany L.
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Le client n'a pas laissé de commentaire.

Allyson M.
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We are pretty sure the 20 foot truck we paid for was actually a 17 foot truck. We measured when we got home, when we brought that concern up with the employee working, we were completely dismissed. The store was not open during open hours, so ensuring the truck was returned properly was out of the question (I made sure to make it back before they closed to go over everything). We were charged for a few extra miles that we did not use. We used 2.9 miles and were charged for a full 5. I'm not upset about the 2 dollars, just the principal of it. If they will nickel and dime us, they will nickel and dime everyone.

Gerry S.
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Le client n'a pas laissé de commentaire.

Cherrisa L.
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Unclear how to drop off, rude, and no willing to work with customer.

Stephen M.
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I would have dropped off last night if I'd known I didn't have to have someone present. Could have saved money.

Ashwin Raj T.
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I was booked to drop off at 8 am by uhaul at this location , but the office opens only at 8:30. What was I booked from 8 am return, doesnt make any sense. Not the fault of the return location, it's a poor planning from uhaul scheduling team

William W.
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Le client n'a pas laissé de commentaire.

sanjay K.
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Le client n'a pas laissé de commentaire.

DEANDRE B.
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Better communication

Sandra H.
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Le client n'a pas laissé de commentaire.

Raymond B.
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Le client n'a pas laissé de commentaire.

Charles R.
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Le client n'a pas laissé de commentaire.

Thomas F.
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My reservation was changed minutes before my schedule pick-up to this new location. That added time and miles to my rental. The furniture dolly that I reserved was unavailable at this location, so I had to carry thing I would have rather rolled. I don't know why my rental was moved from the large facility to this small place. It was a highly unsatisfactory experience. Also the the truck see it designed for a 5' person and I am 6'4" - very uncomfortable. Really glad this was a short-term rental.

Brian H.
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Truck was dirty. Ashray was full of butts and I'm a non smoker. Not enough blankets were available for what I requested. Checked in on line and had to complete check in at pick up again. A waste of time.

devin L.
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Le client n'a pas laissé de commentaire.

KHURSHEED M.
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I was told that it will fit the refrigerator and it didn't fit in and I had to get another truck .

stan F.
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Prompt with getting me checked in.

greg F.
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it's in a stripmall and trucks out back,was hard to spot. it's in a mail service business which also makes hard to pick out due to lack of signage.

Patrick T.
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Be at the store during business hours Have the equipment on my contract

Derrell N.
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No signs directing me to the location. Almost impossible to find and had to drive past dumpsters and broken pavement to reach it. Only found it through google maps satellite images and sheer determination.

Aftab L.
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Le client n'a pas laissé de commentaire.

Saturnino G.
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Very quick, great treatment to the costumer and friendly.

Thomas M.
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Le client n'a pas laissé de commentaire.

andrea H.
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Le client n'a pas laissé de commentaire.

Wilhelmina B.
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Le client n'a pas laissé de commentaire.

George N.
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App is as not easy to use at all!!! Kept hanging up and took for ever to get through pick up process. Did not receive any instructions on what to do with key upon return. Spent 20 minutes trying to get that information after a long day of moving. Very frustrating.

Carol B.
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Le client n'a pas laissé de commentaire.

Aaron Scott L.
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Tell the customer that there is not a large visible Uhaul sign in the parking lot. The trucks are located in the back alley way of the shopping center. The business is closed until November 6 so there is no one there to assist in person.

Chi-Kit L.
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I usually don't do reviews but this one warrants one. I wanted to do an in-person (“at the counter” ) rental procedure; but since no one was at the place of business, I had to call Customer Service to help me manage my appointment. I could see supplies in the window that I could have rented but alas, no. The appointment was changed to a Mobile pickup by this merchant and that required me to download the app (one more that I didn't want.) The app was easy enough to use but I lost about an hour trying to get my rental and even the Customer Service rep couldn't get the merchant on the phone to remedy the situation or even to move my appointment elsewhere. The area behind the shop (where the trucks are) is not well lit so it's better to go during the day. The merchant should be labeled as a Mobile Pick up/drop off Only as the hours of operation are not followed. The merchant should update their contact info with U-Haul so issues can be resolved more effectively. I did not call the phone number posted on the door to contact “in case if emergency” because the definition of emergency does not fit just showing up for work during posted hours of operation. As for the truck, it was fueled and clean. The app was okay to use but requires a second contact person to truly answer a call to complete the order. That means my wife couldn't take a well deserved nap after being up since 4am. Good luck if you choose this one. As long as you know you're on your own, you'll be fine. Now that I know what to expect, I might use this place again because of proximity and convenience; however, I can't recommend using this place if one needs a person for assistance.

Kelly M.
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This location has a confusing and dirty pickup location behind the building. I didn't feel safe and also I had to reach out to support to find the key drop at drop off

Elida A.
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Le client n'a pas laissé de commentaire.

Michael W.
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Again, this worker was working two businesses. He was nice, but I always felt like I was just bothering him.

JOHN S.
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Le client n'a pas laissé de commentaire.

Kathy V.
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Le client n'a pas laissé de commentaire.

Non reviews have been submitted for this location.

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