Customer Reviews for Smokers Choice
(Concessionnaire U-Haul dans le voisinage)

28 évaluations

1015 Liberty St   Martinsville, VA 24112

(276) 226-4169

Heures d'ouverture de l'établissement

  • Lun - sam : 6h am à 11h pm
  • Dim : 7h am à 9h pm

Services dans cet établissement :

Pour nous contacter

(276) 226-4169

1015 Liberty St
Martinsville, VA 24112

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - sam : 6h am à 11h pm
  • Dim : 7h am à 9h pm

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
3

Le client n'a pas laissé de commentaire.

William J. 
Évaluation :
5

Very friendly and effecient.

MICHAELTODD C. 
Évaluation :
3

You should advise renters that they have to load the car themselves onto auto hauler. Risky for senior citizens! Not happy. I called customer service that day and was told someone would contact me to discuss concerns. Still waiting!

christopher A. 
Évaluation :
5

A little more heads up would be great. I requested a pickup. Was called and told it would be a 15 ft truck. Arrived to pick it up and guess what?!? It was a 26 ft truck… learn to communicate better.

FRANCESARMINDA M. 
Évaluation :
5

I had made a reservation at 3:30 to pick up my truck at 5 with a customer server representative at U-Haul after being on the phone for 2 hours then when I get there the reservation that the lady supposedly made me over the phone wasn't even in the computer so then the gentleman had to make a whole new reservation for me and give me a 26-foot truck instead of a 20-foot truck like I originally had requested also it was supposed to be free of charge because of what happened on Wednesday and I still ended up having to pay 119,36 $ out of pocket I will be calling customer service tomorrow to get this fixed

AUSTINWILLIAM P. 
Évaluation :
5

Very good service thank you uhaul

Eugene W. 
Évaluation :
1

This specific gas station that rents out uhauls fails to thoroughly check the uhauls when returned. When I got my uhaul the gas was not completely full although on my copy of paperwork it started it was full. I didn't notice this issue until I left the parking lot. I mean when I rent something I would like to trust that it has been inspected from previous uses. It's not my job to make sure everything is how it's suppose to be before renting ; that is their job. So I took a photo of the mileage and the gas. The mileage was 3 miles off from where it was when I picked it up because I drove 3 miles before noticing. Well after I brought it back today I'm told I have to fill it all the way up and it's my fault that I didn't check the gas before I left the parking lot. After showing him the proof and him still disagreeing with me, I finally gave up because I realized they have my credit card information and can charge me whatever anyways. Also for the fact that he threatened to charge my card a fine for not filling it all the way up. So I filled the uhaul completely up and made sure he inspected correctly for the next person. I DO NOT RECOMMEND. But if you do decide to go here don't let them get over on you like they did me. Check EVERYTHING before pulling out that parking lot!

Diana G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRIANKEITH H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAELGRANT W. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

SANDRAMARIE W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LAKESHIAJANEE D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeri L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DONALDRAY M. 
Évaluation :
5

Friendly service and don't forget to try their fried chicken. Good stuff, easy fast transition definitely recommend this location.

RICHARDMORGAN H. 
Évaluation :
1

this location was nothing more than a convienience store ,no help to check in. very rude experience.

JAMESPHILIP L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JANELLMARYRUTH R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jeffrey J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DEANALAN W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVIDMARTIN R. 
Évaluation :
1

When customers want you to do paper work don't refer them to online

BRANDONDWAYNE W. 
Évaluation :
5

You can start by not charging 65,00 $ to use a TOTAL of 7 miles from the storefront and back. The people were great. The price isn't worth it.

Virginia F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

KRISTOPHERBRANDO W. 
Évaluation :
3

They had what I needed at the value I wanted.

Charles W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

matthew A. 
Évaluation :
1

We arrived at the drop off location on time but went ahead and filled up when we got there which caused us to check in after the dead line and I got charged 66 $late fee even though I was there on time I was just getting gas at that location.

PAULANTHONY W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

TAYLOR B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Tremayne K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph T. 
Non reviews have been submitted for this location.

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