Le client n'a pas laissé de commentaire.
Glenn Green
Customer Reviews for Sol De Mexico Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Very friendly and helpful. Would highly recommend! Merci.
JOSEPH MALOUKISAgain nothing to improve. Personnel was helpful, kind and beautiful site..blue bonnets. I was impressed that they took the time to look in it and thanked me for cleaning it out so well.. Great experience.
Kellie BurnsMerci.
CHASE CHAPMANVery Professional, Very Friendly, EXTREMELY HELPFUL!!!
Nichole EstermyerNothing! This location was the best!!
Will NewmanExcellent customer service!!
Pat MaglioloGreat customer service. Great experience!
Kevin GatewoodThe staff is wonderful. Efficient and friendly.
Kathy ChalmersThe pickup and drop off experience was excellent! The ladies there were so helpful and made it a fun process.
Tony KimballLady was very helpful and nice to work with on our rental truck.
Jerry WebbRien
David SchwabeThe lady answering the phone at this location doesn't need to be answering phones. Very rude for no reason. Thankfully, the actual U-Haul reps were a delight and able to help me out.
Corey KilloughDrop off was nice and easy. Staff was welcoming and assisted in backing trailer and unhitching. Overall, a solid experience. Lots of room to back in and park trailer. Je referais appel à lui.
JOHN DURHAMGreat folks with great customer service.
Jeff MeehanEverything was great and the people were a pleasure to deal with.
Brian DonovanGREAT PEOPLE, GREAT SERVICE, GREAT HOURS! I AM A RETURN CUSTOMER AND WILL CONTINUE TO BE.
Todd PaladinoBest customer service EVER!!! Great location also!!!
MARIA BARRACOService is awesome!!!
Rance MosleyI did night drop.
Ramon SanchezDrop off location was not open when I dropped equipment off. I used cell phone app to drop off vehicle with no issues.
Kevin BreshearsStrongrainsin Memphis and windshield wipers were in really bad shape! Having tank 3/4 full when I picked it up, and having to fill to this level when returned iis hard to do. Why not have tank full before leaving your facility?
jose herreraThe online experience to pick up the key and truck was really bad. Took about 45 minutes just to get the key. The Uhaul app and process required too many steps and kept kicking me out as I filled it out. Got on the phone with a nice lady who walked me through it, but it was still cumbersome. Next time I will avoid doing anything after hours.
Victor KingExcellent location and the lady running it was awesome and funny. Will definitely rent from this location again.
Tim DwyerAnother excellent location.
Joel CobleAwesome service!!!
Rance MosleyVery convenient
Wayne McQuaidThe attendant was very helpful.
Edward GreberHonestly, the best rental crew I've ever done business with. I manage a global disaster relief ministry and rent cars, trucks and trailers from multiple companies 200+ days a year. It's always a pleasure working with this team.
Jay BachmanOutstanding customer service and very friendly/helpful people. My new go to UHaul Store in San Marcos and Wimberly location.
James FultsAlicia was very helpful and friendly.
Layne HollandVery personable and knowledgeable. The transaction was done very quickly.
Matthew WakefieldVery nice- I’ll use this place anytime I have a need locally
Lawrence HoltMother was very nice, the daughter is very rude
Lisa HillThe ladies there were super nice and we had no issues with the service. They made adjustments and the pick up and drop off went smoothly. Highly recommend them.
Phillip PaganGreat Staff and Location! No changes needed.
Ralph WilliamsFriendly service people, very helpful. Would definitely recommend and use again.
Teresa RichardsonService was awesome!!!!
Rance MosleyI'm an old defense attorney that represented UHaul out of Austin Texas, William Krueger. In the past, there were problems (quality checks on vehicles/trailers as well as training/licensing for different functions-filling butane bottles, etc). For this rental, I am very impressed with the whole rental experience. Keep up the good work!
William KruegerU-Haul Wimberley is the best. They're honest, friendly & hardworking. Moving is challenging. The lovely ladies at this location have a compassionate understanding of these times & take into consideration how the customer feels. Thank you, Wimberley U-Haul.
DENISE BROUSSARDThe drop-off location was closed, so I did the online return. The parking lot was up a hill in a field behind the office, but that wasn't a big deal, but surprising to me. My problem is is that I returned the truck with the exact amount of gas, I took the pickup picture and checked it before return to determine if I needed to get gas & didn't because was so close to the pickup photo that it puzzles me why I would get charged for gas. I didn't agree with the additional gas charge and called customer service, spoke with Rachal who was kind, helpful and processed a refund.
mike coffmanKnown them for years.
Wayne McQuaidLoved the customer experience I had and the friendly environment. The location is just perfect and so easy to maneuver.
MARIA BARRACOSuperior customer service. Excellent location and proximity to refueling station is great.
Richard MendezIt was almost impossible to fill the gas back up to a specific level below full, so it would be great to adopt the same policy as rental cars and just have the trucks full when customers pick them up and the expectation that they be dropped back off full. The gauge doesn't respond in real time when filling, so not only was it time consuming to start and stop but I ended up putting more gas in than necessary.
Jeffrey CampbellS.O.
Loran Williams JrGood job
Jimmy knipp