Évaluations des clients Solo Storage Howard St
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de Solo Storage Howard St
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Ronald M. le
The pick up location should have the basic supplies, such as electrical light connections and hitch accessories. They did not.
Joanne C. le
We were treated with respect and made to feel acknowledged and respected and accepted. The first drop off location had to be changed due to some unforeseen issues crossing the boarder. Everything was verified, and completed with efficiency. We would recommend this location anytime.
ROBERT G. le
Rip off artist... I have filed a dispute over their Cleaning fee which did not apply and other issues. If I rent again I will not return to this Shady rip off artist
Rob A. le
When I made the reservation for the truck I gave my credit card #. When I sent my worker to pick up the truck they would not give him the truck because they needed the credit card. They can take it over the phone for the reservation but not when you are there to take the rental???
Jason Z. le
Great staff. Very helpful and able to answer all my questions.
LuAnn B. le
I would recommend this location because the woman who was working there was very pleasant and helpful. But because your mobile return app was not working properly when I returned my rental, i was charged $20. Which made my checking account overdrawn! I am NOT a happy renter. Then when I called the number provided, I was transferred to several different people who claimed they were not the correct "department " . When I finally got the correct department, they could only submit a claim to get my money returned. Hopefully I never have to rent from uhaul again. It was a horrible experience!
John R. le
Staff was friendly, knowledgeable, quick and helpful. Over all a great experience.
Amy W. le
Store was closed in the middle of a day when I tried to pick up vehicle. Had to wait an hour for someone to return
LYLE W. le
Good job
Darren Z. le
Sorry I never end up getting the storage unit but the price and size was good.
Shannon C. le
I paid $392 for 11 hours of use for a ten foot truck. I think the cost is very excessive. There should be a day/ mileage included plan. That is what I had last time. I will not be using uhaul again.
marleene B. le
Keep on smiling. You're great. :)
david D. le
Read the previous notes. I'm not going through it again.
Sal V. le
Change program I will never rent again from u haul!!!! Corporate team is NOT customer friendly very uphappy with your team. What a very disappointing group. Sorry but I've been in customer service my entire life, never seen or have been treated like I was.
THERESA C. le
It is nice.
Wayne T. le
it was so easy to rent the trailer from this uhaul location and the person at the counter was super nice. thank you.
JOE R. le
Backwards way of doing paperwork
WALTER J. le
Nice facility very secure and clean
MORGAN Y. le
Very helpful, clean and in a good location. One of the big doors is broken but it was just a little inconvenient.
BRENDA K. le
Had the unit for over a year. When I didn't lock the unit up correctly they called me the day I had opened it. Always gave good advice and recommendations.
ROBERT G. le
Service was excellent and I was greeted with a smile.
GILLIAN B. le
Super clean facility, managed by a very capable, positive, and organized proprietor, who was helpful and efficient.