Le client n'a pas laissé de commentaire.Bradley P.
Customer Reviews for Sound On Wheels
(U-Haul Neighborhood Dealer)
Pour nous contacter
Rock Hill, SC 29730
Services dans cet établissement :
- Mon–FriDe 9 h am à 6 h pm
- SamediDe 10 h am à 4 h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Asha T.
Le client n'a pas laissé de commentaire.Dwight A.
Le client n'a pas laissé de commentaire.Latreya M.
All went well and smooth. This office works with no hassle.Daniel M.
Le client n'a pas laissé de commentaire.DEIRDRE L.
I have never in my life been so dismissed. I had zero idea how to un hook. There were two men there and neither felt the need to assist. He advised where to back it in. I asked for help to unhook and he said if the other guy got freed up he may be able to help. Then he walked away. It took forever to unhook, broke three nails and my hands were filthy. Absolutely, zero gentlemen at this location!!Samuel B.
Excellent service à la clientèle. No long wait time. Will use them again.Sabrina S.
We hope that the drop off location will report the leak in the left back side of the trailer so the next customer does not have their contents damaged.sara S.
On the phone check in. Took over an hour to get the truck. Had to call and get help over the phone.Dawn R.
Le client n'a pas laissé de commentaire.Blanca E D.
Le client n'a pas laissé de commentaire.Richard L.
Great service and instructions on the drop off were clear.Vanessa J.
Le client n'a pas laissé de commentaire.Freeman T.
Le client n'a pas laissé de commentaire.SHERIDON P.
We returned our truck after hours but the location looked clean and the key deposit box was easily visible. Just easyBill T.
Great service and most Great staffJonathan A.
Le client n'a pas laissé de commentaire.Michael A.
Make sure that they have enough supplies to meet the scheduled rentalsJohn R.
Le client n'a pas laissé de commentaire.Brenda A.
No issues, Friendly customer service. Thank you!ross R.
Le client n'a pas laissé de commentaire.Gary M.
Great people at sound on wheelsJohn M.
Le client n'a pas laissé de commentaire.Mark R.
Le client n'a pas laissé de commentaire.Mary W.
No problem drop off and in 5 minutes got a text with my paper work wish everything was this easy thank youJoe O.
Le client n'a pas laissé de commentaire.Hector A.
Le client n'a pas laissé de commentaire.James W.
Awesome service, honest, helpful, fair, great quick service n place to rentNe'Toyat T.
Le client n'a pas laissé de commentaire.EDWARD M.
Receptionist just terrible with attitude when I brought the truck back. For Questions that I didn't understand from $19 95 to a whole $86 but I lesson learned.Lawanda M.
Used these folks several times ---Always a good experienceJames E.
Le client n'a pas laissé de commentaire.Krystil Y.
Le client n'a pas laissé de commentaire.John K.
They were great. Helped when asked. Appreciated very much !George P.
Nothing, It was so fast and an easy process.. will do again!!Elizabeth H.
Le client n'a pas laissé de commentaire.JOHN M.
Quick and easy I was in there no more than 10 minutesSara S.
The truck was filthy and stunk. Dolly ordered was not in the truck at pick up. We lost a whole day of moving. We went back to get the dolly and asked to have the truck cleaned. I was told by AJ that he didn't have anyone to clean the truck. I asked for an additional day since we lost an entire day of moving and I now would have to clean the truck myself. I was told he would check with his area manager. AJ called me back an hour later and told me an additional day could not be done. We had to scramble to get everything done, then drive 500 miles to get back within less than 2 days when we were promised 3 days according to the contract. This was a very disappointing experience. I did not feel valued as a customer at all.Gerald B.
The customer service gentleman was very nice and very helpfulOksana P.
Le client n'a pas laissé de commentaire.Gavin O.
The location and staff were excellent. The truck however was in really poor condition. The driver's seat was completely worn out. The truck ran very rough I was concerned if it was going to make the trip I needed it for.David B.
Denzel was great.PATRICK M.
Appointment was at 0800 by app. Could not get on. Called support, no luck. Finally opened at 0900. No record of my rental so had to do all paperwork again. No key and no hand truck that was waiting in truck. Did anyone say hey, hand trucks on us or sorry or any other inconvenience. Customer always takes the hitJames S.
Le client n'a pas laissé de commentaire.Edward C.
Put enough gas in truck to cover mileage, was charged for it anyway.Stephanie M.
Le client n'a pas laissé de commentaire.James C.
Very friendly staffJason K.
Friendly, fast service.Jamie B.
Le client n'a pas laissé de commentaire.Robert P.
GREATEST CUSTOMER SERVICE EVER FROM ALL UHAULS I EVERY USED. And I've used Uhaul 15-20 times in past 20 years. The place is very professionally run , very efficient, friendly, and SPIC and SPAN clean as a whistle! Very good at communicating and meeting my needs on a short notice. Hands down, best place in town ! (;-)Byron H.
Everything was good, except the truck gas cap was missing which who have gas leaking out which would make the gas run out much fasterConstance F.
I was supposed to pick up the truck at 8:00 but the key wasn't in the lockbox. I had to wait 45 mins for someone to come and provide the key. Then the truck bed was full of dirt. My movers had to clean it out before loading my furniture. Overall experience is sub par.Angela H.
Le client n'a pas laissé de commentaire.BRYAN M.
Le client n'a pas laissé de commentaire.Lizeth M.
I was able to get a truck quickly. The guy at the desk was friendly and helpful. The truck was clean and drop off was simple. Will definitely rent here next time!Mary Q.
Everyboby was professionalDarren M.
Le client n'a pas laissé de commentaire.DeAndre R.
Le client n'a pas laissé de commentaire.Marshall R.
Le client n'a pas laissé de commentaire.Lyaisha B.
The young lady who checked me and out could not have been less interested. Never smiled, thanked me for my business or made an effort to make sure everything was ready.Patrick B.
Le client n'a pas laissé de commentaire.Robbie M.
I made a U-Haul trailer reservation. And, on my way to pick up the trailer, the U-Haul agent called me and said that U-Haul could not rent me the trailer because it had bad brakes. So, I booked another reservation. And, I had to go to another state to pick up the U-Haul trailer. And, they were closed for a week and were not supposed to open up for another week. So, I booked a third reservation. And, after 105 miles, I finally got my U-Haul trailer. U-Haul has no interest in customer satisfaction. And, the only way that I would use U-Haul again is if U-Haul refunded my money. Thank you, Richard Allenrichard A.
Gas gauge amount on contract said 1/2 tank, actual was only 1/4 tank. Makes me wonder if other more critical items (engine fluid levels, tire pressures, lights working, etc. were properly checked.Theodore M.
When I returned it it said do you agree with these charges. I thought way to high and said no. No one ever called. That's why poor reviewKarl S.
Le client n'a pas laissé de commentaire.Tonya H.
Le client n'a pas laissé de commentaire.Michael A.
Very Professional Staff and Courteous to Customers. The Manager on duty was very know knowledgeable on the U-Haul Equipment and U-Haul policies - procedures which in turn made our overall total experience with U-Haul Fantastic! Our family will utilize U-Haul again in the future. Thank You do much!!!David M.
Having someone there when you need helpDaniel S.
Le client n'a pas laissé de commentaire.Jaime R.
The guy that helped me was very friendlyKeyonia L.
Go by online contract. Do not hold deposit if it was told no deposit requiredBeatrice A.
Le client n'a pas laissé de commentaire.Benjamin A.
Le client n'a pas laissé de commentaire.Sheila T.
Le client n'a pas laissé de commentaire.James I.
I would not recommend U-Haul as each time we have had problems. This was not our selected drop off and no one contacted us to change it. Very I considerate.Mark M.
Hire a new staff team. I placed my order online and was to receive any of the request I asked for. Nor did the team attempt to accommodate me in the matter. Very rudeChenelle B.
Le client n'a pas laissé de commentaire.Sonya T.
Great serviceWILLIAM N.
I didn't know we had to sign the trailer back in. I called ahead before we returned it an asked the person if it was ok and he said yes just park it out there with the rest. So that's we did. And got a call from y'all a week later wanting to know if we had turned it in. From now on I will make sure somebody checks the equipment in. Other than that hick up everything went well. Thanks, JamesJames A.
Dropped off after hours, but prior experience with staff is positiveMICHELE S.
Le client n'a pas laissé de commentaire.Patrick R.
Le client n'a pas laissé de commentaire.Andrew C.
Le client n'a pas laissé de commentaire.Lisa N.
Le client n'a pas laissé de commentaire.BRYAN M.
Le client n'a pas laissé de commentaire.Janet S.
Le client n'a pas laissé de commentaire.Terry H.
Le client n'a pas laissé de commentaire.Amber C.
Le client n'a pas laissé de commentaire.Victoria K.
The app is very unreliable. Checking in was frustrating and I arrived at 5:30 to return the truck and couldn't get the app to work for the return process. I tried for over 10 minutes.Brittany C.
Le client n'a pas laissé de commentaire.William S.
Le client n'a pas laissé de commentaire.Cynthia C.
We rented to take vehicle from SC to Fl. We were told that if we returned it a day early we would have been given a days credit. . We returned it a day early and were refused a creditBruce H.
Le client n'a pas laissé de commentaire.RYAN S.
Le client n'a pas laissé de commentaire.Fred G.
Le client n'a pas laissé de commentaire.ASHLEY C.
Le client n'a pas laissé de commentaire.Markeus F.
Le client n'a pas laissé de commentaire.Megan A.
Le client n'a pas laissé de commentaire.Laura S.