It took about an hour to get the code to get the key. This is after being on the phone for an hour trying to get a hold of someone. The representative on the phone was not helpful and she was very dismissive. My reservation was at 12:15pm. I did not drive off the lot until about 1pm.Jonathan L.
Customer Reviews for South Cobb Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
I was charged $14 for a safe move which I declined I always decline the insurance when I went through you guys but I was charged anyway so I want a pan $118 for something that I wasn't supposed to charge forByron J.
The truck was blocked in when I arrived and no one was on property which delayed my departure by 30 mins. I paid for moving help so this delay and lack of preparation cost me money.Eric S.
Drop-off was painless and easy.Gregory J G.
The passcode for the lockbox was incorrect, I had to wait for over an hour to have the situation rectified. I'm still not happy about it. I will say this, on a positive note, the truck was in excellent condition.Byron S.
Le client n'a pas laissé de commentaire.Janet F.