I'm not sure why my location was changed to this location last minute, but I was not pleased. The U-Haul wasn't very clean and felt kind of janky in comparison to the U-Haul I've rented before.
Germaine Wise
Customer Reviews for South Cobb Storage
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Testimonials From Recent Customers
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My reservation was at 900 Roswell Rd. Marietta Ga and when I got there and found out that my reservation had been changed to a location over 10 miles away and just messed up my day. I had to go out of my area in a total different location and if I didn't have my daughter with me I would have just been lost. I didn't get back home here in Marietta until 10:49pm, I'm not a night person and because I was so inconvenience that I should receive a portion of my pay back. The windshield and passenger window was very dirty. I have rented locally never long distance and being the senior I am I have always gone to a full service store not to a unmanned location.
Victoria Piercemake sure everything that was on the contract was in the truck. Was supposed to have an appliance dolly and there wasn't one.
Danielle E BurnsIt took about an hour to get the code to get the key. This is after being on the phone for an hour trying to get a hold of someone. The representative on the phone was not helpful and she was very dismissive. My reservation was at 12:15pm. I did not drive off the lot until about 1pm.
Jonathan LedgisterI was charged $14 for a safe move which I declined I always decline the insurance when I went through you guys but I was charged anyway so I want a pan $118 for something that I wasn't supposed to charge for
Byron JohnsonThe truck was blocked in when I arrived and no one was on property which delayed my departure by 30 mins. I paid for moving help so this delay and lack of preparation cost me money.
Eric StallworthDrop-off was painless and easy.
Gregory J GutierrezThe passcode for the lockbox was incorrect, I had to wait for over an hour to have the situation rectified. I'm still not happy about it. I will say this, on a positive note, the truck was in excellent condition.
Byron Stokes