Customer Reviews for Spall Storage Center
(Concessionnaire U-Haul dans le voisinage)

49 évaluations

1-1390 Pleasant Valley Rd   Armstrong, BC V0E1B2

(250) 546-3677

Heures d'ouverture de l'établissement

  • Lun au ven : 9h30 am à 4h pm
  • Sam - dim : fermé

Services dans cet établissement :

Pour nous contacter

(250) 546-3677

1-1390 Pleasant Valley Rd
Armstrong, BC V0E1B2

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun au ven : 9h30 am à 4h pm
  • Sam - dim : fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
4

All good except the phone service crashed on Sunday evening Nov. 28 /21.

Jim H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

STEVEN P. 
Évaluation :
5

The staff were extremely knowledgeable, but beyond that they were so welcoming, positive and efficient!

Bob G. 
Évaluation :
5

Very helpful staff.

LARRY G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Susan M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Gene L. 
Évaluation :
5

Great location and knowledgeable, helpful staff. They advised me on the best plan for my long distance move. Highlighted contact information etc. I rented a 26 ft cube truck and U-Haul really does haul like a truck and drive like a van. The only suggestion I have is don't assume everyone knows where all the buttons are, how to operate tow or close the back door. I figured it out but a little tutorial would have been nice. In all it was a great experience and I highly recommend Spall Storage Centre.

SANDRA B. 
Évaluation :
5

Spall Storage was excellent The Uhaul however swayed and had very poor brakes. I called for roadside assistance but sat waiting for well over an hour (on hold). To make things better please do regular mechanical and maintenance checks to help ensure others safety. Other then that issue I am still pleased with Uhaul in general

ILEANA M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Grant B. 
Évaluation :
5

Everything was gucci.

bikramjeet S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

KATHLEEN F. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Scott R. 
Évaluation :
5

Friendly service trailers well maintained knowledgable staff love this place😁

ross N. 
Évaluation :
5

Pam was excellent and professional to deal with.

Kevin F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

stephen A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Willow W. 
Évaluation :
5

Install new wind shield wipers The truck was great 10 miles to the gal all the way through the mountains

BRADLEY T. 
Évaluation :
2

Running lights didn't work, uhaul system was down, took over two hours to get the trailer even though I was paying cash. Did not receive an email to acknowledge existing damages and almost held accountable for damages upon return. Reserved a month in advance and still had to go to another location and drive an extra 100 miles out of the way with one day notice.

Kevin S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

PATRICIA C. 
Évaluation :
5

The woman I spoke with on the phone was great to deal with! Sorry, I don't know her name.

Craig W. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

HOLGER L. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

HOLGER L. 
Évaluation :
5

Excellent service à la clientèle.

Chad A. 
Évaluation :
5

this location was well run with a very good attendant

William H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

GORDON M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DEREK G. 
Évaluation :
5

Very friendly and helpful staff!

ERIN E. 
Évaluation :
5

Always friendly whether picking up or dropping off

ANDREW P. 
Évaluation :
5

My complaint is about Uhaul reservation system.Incorrect information and promises unkempt. Lies about costs. Lies about availability. Lies about insurance coverage Lies about distances Lies about return dates & times Long hold times to contact supervisor Wasted trips to location Delayed journey dealing with UHaul hassles Endless frustration EVERY EVERY EVERY time I deal with U haul. After I persued uhaul honor their original promise and price the supervisor made good on original promise price. Would prefer uhaul emoloyee know the policy and all rules so uhaul can keep original promise and save all the hassle for customer and location agents.

LORRAINE S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ADAM L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jack J. 
Évaluation :
3

I checked with Didsbury Uhaul I was quoted 79 $for 3 days. I asked about a one way from Salmon Arm. And was quoted 124 $. I was told there was a 6x12 in Salmon Arm that would be back by Thursday. I needed it by Saturday. I was told by email I would be called by Wednesday. That did not happen. I arrived in Salmon Arm on Thursday and went to the office. The girl told me that I was to be called the next day. I noticed a 6x12 in the yard and asked if that was my trailer. She told me no, that was for another customer. I said so mine will be here by Saturday? She said no and gave me a head office number. That girl said there was on in Armstrong. I said you will have it delivered to Salmon Arm by Saturday. She said no I would have to pick it up on Friday as they were closed on Saturday. There was no discussion. if I wanted it I had to go and get it and the price jumped to 174 $. U was only there to move my 97 year old mom to a LTC facility. I did not have time to do this running around and I had no choice but to accept her latest proposal. We had the trailer back in Didsbury by Sunday night (2 and 1/2 days) at more than double the price I was originally quoted if I had taken it to and from Didsbury I would love to have a chat with a supervisor. You have my information. If I do not hear from someone with authority, I will definitely look for any other option next time. Thank you for your time and attention to this matter

Don W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Gerrit D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MIRANDA W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

William K. 
Évaluation :
3

There should be somebody there to accept the units and put them in the location desired not for the customer to have to put it in very specific location. Seems like uhaul wants a lot of money for people to use and return items in a specific way but cannot deliver on what your customers reserve.

Todd H. 
Évaluation :
5

Staff was excellent on both check in & check out processes. Will rent again in the future when required. Will highly recommend them to others needing rental equipment.

Peter H. 
Évaluation :
4

Not open on Sunday for drop off. Good online drop off, although the website on the "stamp" was wrong, I did find the right on on the instructions

SHAWN P. 
Évaluation :
5

Customer service was AAA

NATHAN L. 
Évaluation :
4

I was to pickup in Vernon not Armstrong Vehicle maintained newer but dirty. Vehicle almost out of fuel parked on incline showing quarter tank once driving dropped to eighth of tank had to drop in Beaumont not Leduc and upon drop off no one would even come out to inspect vehicle to do proper sign off

ALAN K. 
Évaluation :
5

Great service!!

KELVIN B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marvin S. 
Évaluation :
5

Great service everything worked well. Thank you ladies for the outstanding service.

GLENN B. 
Évaluation :
5

Have brakes checked before leaving the dealership

PHILIP L. 
Évaluation :
4

The ladies here are very nice and friendly. Dropping off was smooth and simple.

Bryan H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

SCOTT C. 
Évaluation :
3

I rented a 20' truck, was told gas was full so return it full, no problem, After my trip I filled gas until pump shut off. Previous customer must have assumed full is when gauge shows full. I was refunded 7 $thank you, this being the difference between gauge full and pump shut off when full. Perhaps we should be told gauge full or pump shut off full. It was my 4th time with U-Haul. Thanks.

russ A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHARLES M. 
Non les évaluations ont été soumises pour cet établissement.

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