Évaluations des clients Spring Branch Store

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Spring Branch Store

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Ryan B. le

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need better signage

ANDREW L. le

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Le client n'a pas laissé de commentaire.

Jeff H. le

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I was never told about mileage constraints thus resulting in huge extra costs. I did keep extra days, but the mileage was way more then expected or given information about. I am very disappointed and will not use Uhaul again

Jeff C. le

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Le client n'a pas laissé de commentaire.

Glen T. le

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The site manager went out of his way to accommodate the trailer drop off though he was low on available space. Will use this facility again due to his willingness to go the extra mile.

Michael C. le

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The cab smelled like cigarette smoke????

Pamala B. le

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Le client n'a pas laissé de commentaire.

Lance A. le

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Best UHAUL location in Spring Branch / Bulverde area.

Jeffrey P. le

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Le client n'a pas laissé de commentaire.

Dana B. le

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Le client n'a pas laissé de commentaire.

George S. le

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Le client n'a pas laissé de commentaire.

Martin Z. le

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Le client n'a pas laissé de commentaire.

douglas W. le

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Le client n'a pas laissé de commentaire.

Cheryl C. le

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We had ordered our 15" truck online to pickup at Canyon Lake Motors which is right down the street from the house we were moving from. Then we received a phone call saying they didn't have a 15" truck and could we possibly pick it up in Spring Branch. She apologized for the inconvenience and gave us a discount on our mileage and 30 free miles. We agreed and picked the truck up in Spring Branch; however, when we got there we were informed that their 15 footer was down and offer us a 20 footer for the same price. We accepted it and it took almost an hour before we could get in the truck and leave to start our move. The gentleman checking us in had computer issues and needed assistance from another UHaul to get us checked out and our rental complete. He was a very nice, understanding, apologetic man and totally understood our frustrations. We have used UHaul in the past and never had a bad experience. We do realize that somethings our out of our hands when Murphy's Law kicks in. That day was definitely and a day where Murphy's Law came into play with all of us.This experience won't deter us from selecting UHaul when we require a rental truck in the future.

Suzanne M. le

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Le client n'a pas laissé de commentaire.

Terry M. le

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Le client n'a pas laissé de commentaire.

Jody R. le

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We had to exchange a furniture dolly because it had a broken wheel, but when we returned it they upgraded us to an appliance dolly. We were happy with that.

Micheal W. le

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Close to home with fast, friendly service!!

Nathan A. le

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Le client n'a pas laissé de commentaire.

BOB M. le

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My experience with this location was very satisfactory. Equipment was clean and serviceable and I certainly use them again.

Trevor D. le

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Gentleman. At the counter was very helpful and accommodating. Helped me change to a different truck after I reconsidered. Thanks for all the help!

Glen T. le

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Customer service was excellent

Rhonda P. le

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Le client n'a pas laissé de commentaire.

Shela N. le

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Le client n'a pas laissé de commentaire.

BRAD M. le

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Location was small and hard to get to. Being in a convenience store was weird too

Thomas C. le

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None that I can think of service was good

Byron C. le

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Le client n'a pas laissé de commentaire.

Lori M. le

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Le client n'a pas laissé de commentaire.

Nate F. le

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Best Uhual dealer out here! Two years ago I had a terrible experience with Uhual and the dealers in Bulverde and spring branch. Long story short I drove around for hours trying to find a place to drop the truck and everyone I met was rude and Uhual was confused. However, Jim made it easy, I would rent from Jim again even if it wanst Uhual! Thanks Jim!Nate

THOMAS R. le

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Le client n'a pas laissé de commentaire.

Kenneth B. le

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Agent was very accommodating and friendly and came out to meet us which made for a very easy Sunday return. I would definitely recommend this location.

Wes T. le

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Le client n'a pas laissé de commentaire.