The entire experience was excellent. My reservation was perfect. The pickup and drop off was perfect and the truck was much better than I imagined. Thanks to everyone involved. I am perfectly satisfied with the entire experience.Jack F.
Moving Truck Rental in Spring Branch, TX at Spring Branch Store
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Spring Branch, TX 78070
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 8h am à 5h pm
- Ven - sam : 8h am à 4h pm
- Dim : 8h am à 12h pm
- Retour client 24 heures
One-Way and In-Town Local Rentals in Spring Branch, TX 78070
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I rented a trailer and there were no delays, no problems. What's there to improve?Richard R.
Good value for the trailer used.Richard S.
Would have preferred a trailer (6 X 12) with a ramp. The dolly helped.THOMAS T.
Drop off worked fine.DAVID K.
Great experience - excellent equipment and customer servicedavid D.
A very professional service, excellent customer care experience.Michael K.
Truck was very, very dirty, the steering wheel was sticky, there was crumbs of food in the cup holders. I had to stop and buy Clorox wipes and wipe the entire seats, interior, and console. The seat with one wipe was showed brown, I used a lot of wipes just on the seats. I felt like I had to keep my mask on while in the truck as it stunk like cigarette smoke. Overall bad experience and I tried my best to remove the stickiness on the steering wheel. Hopefully the next person that utilizes the truck, will be satisfied with the cleanliness I left the truck in. Overall, I appreciate the last minute reservation, in-line experience was very helpful, just disappointed in truck cleanliness, I was not expecting superior cleanliness, just a nice wipe down. Took time out of a very busy day to clean something not on the agenda.Jessica C.
Customer service was great and helpfulCatherine N.
The gentleman that was there when I returned the truck A DAY EARLY was extremely rude and yelled at me about where I had dropped the trailer off the day before. I explained to him that when I called the store earlier that day (WHILE I WAS DRIVING FROM FLORIDA TO TEXAS) the lady that I spoke with told me NOTHING about a specific spot that the equipment was supposed to be returned to after hours. I would never recommend this location to anyone!!!! They do not know how to treat customers.Lisa D.
Great serviceMICHAEL B.
Jim was very helpful in our time of trouble.Nancy H.
Very nice people who were genuinely warm & friendly.Angela R.
Car dolly was designed to be very easy to useRichard S.
Jimmy was a great person to work with and very helpful.Michael M.
My wife and I did not know if we could use our own insurance to cover the truck. When we called Progressive they told us we could not. We tried to re-connect with U-Haul and were disappointed that we could not add the insurance before hauling our personal goods across country. It would have been nice to have had a bit of a grace period.Thomas S.
Gentleman who was working the desk was super nice!Tyler S.
Efficient. Friendly. HelpfulGary H.
The truck I used needs mechanical work. It had a terrible vibration from speeds 45 to 55. I did not have time to bring it back to exchange it as we were under a time crunch.Cindy R.
I was greeted rudely. The man was very gruff and aggressive towards me. He said he did not have room for my trailer and that I could not leave it here. He asked me where I lived. I stated this was where I had chosen to leave the trailer on the online rental agreement. I was finally able to leave the trailer but the experience was terrible.ROBERT T.
The truck was very dirty in the back box area. The gentlemen that runs the haul is a very friendly person so I rated the location above average.MICHAEL P.
Customer service was very poor. Location was a convenience store. Uhaul rep repeatedly stopped to help other customers. Rep didn't show which trailer I was to rent. Rep didn't check my vehicle nor help attach the rented trailer. Far too many pieces of equipment on hand for that size of a parking lot. Overall experience was dreadful.Wayne W.
Friendliest manager everAndrew M.
Have friendlier and helpful staff.Norm W.
This facility does not carry boxes. This is essential when moving. I was very disappointed because when booking with uhual that was something I requested. This caused me to have to rush around the day of moving and get boxes.Rhiannon A.