The entire experience was excellent. My reservation was perfect. The pickup and drop off was perfect and the truck was much better than I imagined. Thanks to everyone involved. I am perfectly satisfied with the entire experience.
Jack F.- Texas TX
- Spring Branch
- 78070
Moving Truck Rental in Spring Branch, TX at Spring Branch Store
(Concessionnaire U-Haul dans le voisinage)
9650 US Hwy 281 N
Spring Branch,
TX
78070
Services dans cet établissement :
Pour nous contacter
9650 US Hwy 281 NSpring Branch, TX 78070
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 8h am à 5h pm
- Ven - sam : 8h am à 4h pm
- Dim : 8h am à 12h pm
- Retour client 24 heures
One-Way and In-Town Local Rentals in Spring Branch, TX 78070
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
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Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
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Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 3.0
I rented a trailer and there were no delays, no problems. What's there to improve?
Richard R.- Rating:
- 5.0
Good value for the trailer used.
Richard S.- Rating:
- 5.0
Would have preferred a trailer (6 X 12) with a ramp. The dolly helped.
THOMAS T.- Rating:
- 3.0
Drop off worked fine.
DAVID K.- Rating:
- 5.0
Great experience - excellent equipment and customer service
david D.- Rating:
- 5.0
A very professional service, excellent customer care experience.
Michael K.- Rating:
- 2.0
Truck was very, very dirty, the steering wheel was sticky, there was crumbs of food in the cup holders. I had to stop and buy Clorox wipes and wipe the entire seats, interior, and console. The seat with one wipe was showed brown, I used a lot of wipes just on the seats. I felt like I had to keep my mask on while in the truck as it stunk like cigarette smoke. Overall bad experience and I tried my best to remove the stickiness on the steering wheel. Hopefully the next person that utilizes the truck, will be satisfied with the cleanliness I left the truck in. Overall, I appreciate the last minute reservation, in-line experience was very helpful, just disappointed in truck cleanliness, I was not expecting superior cleanliness, just a nice wipe down. Took time out of a very busy day to clean something not on the agenda.
Jessica C.- Rating:
- 5.0
Customer service was great and helpful
Catherine N.- Rating:
- 1.0
The gentleman that was there when I returned the truck A DAY EARLY was extremely rude and yelled at me about where I had dropped the trailer off the day before. I explained to him that when I called the store earlier that day (WHILE I WAS DRIVING FROM FLORIDA TO TEXAS) the lady that I spoke with told me NOTHING about a specific spot that the equipment was supposed to be returned to after hours. I would never recommend this location to anyone!!!! They do not know how to treat customers.
Lisa D.- Rating:
- 5.0
Great service
MICHAEL B.- Rating:
- 5.0
Jim was very helpful in our time of trouble.
Nancy H.- Rating:
- 5.0
Very nice people who were genuinely warm & friendly.
Angela R.- Rating:
- 5.0
Car dolly was designed to be very easy to use
Richard S.- Rating:
- 5.0
Jimmy was a great person to work with and very helpful.
Michael M.- Rating:
- 5.0
My wife and I did not know if we could use our own insurance to cover the truck. When we called Progressive they told us we could not. We tried to re-connect with U-Haul and were disappointed that we could not add the insurance before hauling our personal goods across country. It would have been nice to have had a bit of a grace period.
Thomas S.- Rating:
- 5.0
Gentleman who was working the desk was super nice!
Tyler S.- Rating:
- 5.0
Efficient. Friendly. Helpful
Gary H.- Rating:
- 5.0
The truck I used needs mechanical work. It had a terrible vibration from speeds 45 to 55. I did not have time to bring it back to exchange it as we were under a time crunch.
Cindy R.- Rating:
- 1.0
I was greeted rudely. The man was very gruff and aggressive towards me. He said he did not have room for my trailer and that I could not leave it here. He asked me where I lived. I stated this was where I had chosen to leave the trailer on the online rental agreement. I was finally able to leave the trailer but the experience was terrible.
ROBERT T.- Rating:
- 4.0
The truck was very dirty in the back box area. The gentlemen that runs the haul is a very friendly person so I rated the location above average.
MICHAEL P.- Rating:
- 1.0
Customer service was very poor. Location was a convenience store. Uhaul rep repeatedly stopped to help other customers. Rep didn't show which trailer I was to rent. Rep didn't check my vehicle nor help attach the rented trailer. Far too many pieces of equipment on hand for that size of a parking lot. Overall experience was dreadful.
Wayne W.- Rating:
- 5.0
Friendliest manager ever
Andrew M.- Rating:
- 3.0
Have friendlier and helpful staff.
Norm W.- Rating:
- 3.0
This facility does not carry boxes. This is essential when moving. I was very disappointed because when booking with uhual that was something I requested. This caused me to have to rush around the day of moving and get boxes.
Rhiannon A.