Le service à la clientèle était génial.JOYCE DELLA Y.
Customer Reviews for Springfield Do It Center
(U-Haul Neighborhood Dealer)
Pour nous contacter
Springfield, MI 49037
Services dans cet établissement :
- Mon–SatDe 8 h am à 5 h pm
- DimancheDe 10 h am à 4 h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Make sure it's clean both inside in particular as well as outsidePhyllis K.
Le client n'a pas laissé de commentaire.Oscar M.
Le client n'a pas laissé de commentaire.Donald A.
It's a great group of guys at this location always willing to help.DEBORA S.
This site was warm and welcoming to me when I arrived. I couldn't of asked for nicer people. I would recommend this location to anyone.Malcolm S.
I was quoted less than I was charged for the move.Emma H.
I'm very satisfied with the place of business and quality of the productPete D.
Le client n'a pas laissé de commentaire.Angela D.
Trailer was dirty insideâ€"needed to be swept out. Otherwise, they did a great job on hook-up, etc. Trailer leaked from roof and sidesâ€"a lot things got wet inside trailer!!!!!James T.
Le client n'a pas laissé de commentaire.Paul B.
The guy told me if I dropped off my truck in the alternative location then I would get the discount like it told me online. I had the total brought up on my phone but he just did it for me online. I was pissed be air would have been cheaper doing it myself on line in the store at that moment then having him do it.Diana J.
Le client n'a pas laissé de commentaire.Michael K.
I got a return truck notification over 2 hours later and I deleted the text. Didn't know I need gps to drop off to time stamp the return. Had to drive back and do the return so I didn't get charged. I did attempt to call the customer service to wait over 10 minutes and decided I would just drive back. Other than that everything was great and worked perfectly, not a bad price or experience. Very happyDiana J.
Nothing he did his job wellJess S.
Le client n'a pas laissé de commentaire.Kalieb H.
Although the trailer was clean, the rollup door would not open beyond approximately 20" when I needed to remove my property. I took the unit to the UHaul location in Houghton Lake, MI and the manager at that location could not open the door any farther. I was given permission by the contact at the pickup location to "do whatever it takes" to open the door and remove my property. However, I worked the door a bit more and it finally opeened.Timothy C.
Le client n'a pas laissé de commentaire.Eudesha N.
Le client n'a pas laissé de commentaire.Jordan B.
Le client n'a pas laissé de commentaire.shirley H.
The rental equipment was not clean when I picked it up. After noting the condition of the truck on the rental documentation I was still charged a cleaning fee when I returned the equipment.Mike S.
Le client n'a pas laissé de commentaire.Rashonna M.
Le client n'a pas laissé de commentaire.Anthony H.
Le client n'a pas laissé de commentaire.KALIEB H.
Le client n'a pas laissé de commentaire.Argenis B.
Great people, great service. These people are the best. I recommend them to everyone.Claytonronald G.
The men working here were helpful, courteous, efficientâ€¦ Willing to help and I would definitely recommend this location to everyoneâ£ï¸â£ï¸â£ï¸Dorita W.
Le client n'a pas laissé de commentaire.Shelane H.
Le client n'a pas laissé de commentaire.Juan A.
Le client n'a pas laissé de commentaire.David P.
Service is GREAT . Will be back .JONATHAN LEONARD C.
Le client n'a pas laissé de commentaire.KEITH ODELL J.
Worked hard to get me the 20-ft truck that I so badly needed in Battle Creek when I needed it I really appreciated their effortDebbie B.
I returned the vehicle with more fuel then I got it with and I still got chargedKeith W.
Le client n'a pas laissé de commentaire.Timothy A.
Le client n'a pas laissé de commentaire.Lauren S.
Le client n'a pas laissé de commentaire.Kathy S.
Le client n'a pas laissé de commentaire.bruce W.
Le client n'a pas laissé de commentaire.Evelyn S.
Le client n'a pas laissé de commentaire.Taj H.
It was great, personally nothing needs change.Christopher L.
We had a little snafu with our moving times. The guys at this location were very friendly and ready to help.Carolyn H.
The best check in I have had with agent helping to tighten lug nuts and make sure all was well.Andrew W.
Everything was great.Gale C.
Explain more mobile drop off info on after hours box. I want my $40 refund for unexplained after hours proceduresMatthew D.
Excellent customer serviceDavid R.
The prices to rent the U haul are very good and the staff are very helpful and good😀Debbie T.
Where to begin, I get to the location of where I'm renting the u haul, And I didn't get the pick up truck I ordered online. But the store manager found me a bigger size. Wasn't comfortable with it at first but had to use it anyways. I had to use a few extra more miles on it, Because my property ended up in different places.. Then the day I turned it back in, The guy told me my total almost $200 bucks.. I knew I had gone over the mileage and I was doing everything to keep as much fuel in the truckâ€¦ I had 55 dollars between,2 different cards . Now I will have charge's on my bank card.. And on top of all this I still owe $109.. By this Saturday. He did give me 5 days to pay it.. But not working due to my situation, I pretty much used my last paycheck..Amy R.
Folks at Springfield Do It Center are always very kind and courteous.James M.
Le client n'a pas laissé de commentaire.Tess W.
When you charge a certain amount for some you should stick to the amount that was charged the first..Chad A.
As before this experience was flawless! I'll be back.Julie C.
Truck leaked and caused a pool of water in front which got mattress wet. The location was great. The truck not so muchMonica` M.
Everything was fineAngie E.
Everyone was amazing and so nice! Thank you so much!Shanele W.
Le client n'a pas laissé de commentaire.Richard C.
Amazing service and friendly staff. A+â€¦chris R.
Wish there were more stock of the 8ft pickup truck instead of a very few to work with and not be able to rent for very long.Keith N.
Le client n'a pas laissé de commentaire.Kenneth B.
Le client n'a pas laissé de commentaire.RANDY LEE H.
Le client n'a pas laissé de commentaire.Steven M.
Excellente expérienceCarla B.
Le client n'a pas laissé de commentaire.Bill M.
An exceptionally nice and friendly staff.Barbara C.
Excellent customer service highly recommendedTameika R.
This was the absolute worst place to rent. When we picked up the uhaul we had to clean the back of it out as it was full of dirt. We didn't think much of it. We had spilled very little oil in the back during our move we noticed it and right away cleaned it up, and swept it out. We go to deliver the truck and the guy walked out to get the keys and told my husband it was not acceptable and would charge us the amount of the truck!! For what I'm not sure so the guy came out with a mop and bucket told my husband to start mopping and called him a bitch!!! Continued to walk out harassing us. We have pictures and videos!!! I will make sure this gets taken care of! Horrible service horrible people!!Tyler W.
They were wonderful. Every part was easy and fast. They came out and checked me in as soon as I arrived. Great people there!becky B.
Excelente customer serviceTameika R.
Clean the insideKyle B.
Great group of people excellent customer serviceTameika R.
The truck was clean enough BUT it smelled like an old nasty ashtray. It was soo strong it upset my stomach & I use to smoke cigarettes. But I sprayed my oder killer & it helped a lil bit, sorta..And the change oil warning light stayed on....But otherwise this location n my rental experience was good....thank youSONJA GERTRUDE H.
Le client n'a pas laissé de commentaire.Tameika R.
Le client n'a pas laissé de commentaire.Steven M.
It was my first time renting a uhaul myself and the man that helped me ( I did not catch his name ) and made sure I understood everything. I will definitely recommend!Tiffany W.
I was in and out in no time, the staff was helpful, friendly and willing to make my time in store as short as possible. I was very delighted with the service from this location and will ONLY rent from them in the future.Julie C.
Le client n'a pas laissé de commentaire.Lee C.
Le client n'a pas laissé de commentaire.Dandre W.
Le client n'a pas laissé de commentaire.LARRY T B.
Le client n'a pas laissé de commentaire.Rebecca P.
I dont have friends, F U the app doesn't workBenjamin E.
No need for improvement! The service is always amazing. Tom makes you feel like family this is why I am always going to keep coming back and I always recommend to friends and family to use this Uhaul location. Thanks for being one of few respectful efficient affordable and always inviting places to want to come back to.TRACEYIA T.
Effortless, and the staff at this Do It Best was fabulous.Rebecca F.
Le client n'a pas laissé de commentaire.Courtney B.
Keep doing what you are doing. Great customer service!!Michael F.
Le client n'a pas laissé de commentaire.Tameika R.
More communication between the rental place and u haul. And the customer. I will do everything possible to never rent from the Do It Center again. Especially since they sent the cops to my new home threatening me auto theft charges and I j just spoke with u haul main office of u haul.Tamara G.
Very friendly sales staff and they are very courteousTameika R.
Le client n'a pas laissé de commentaire.SIMRAN K.
Very friendly, courteous and easy to work with. Everything was just exactly as they explained and I highly recommend this locationSARAH CATHERINE C.
They take care of me like family, I don't go anywhere else.BERNARD DEAN G.
There nothing, you guys are spot on.BERNARD DEAN G.
Nothing it was all goodKEITH ODELL J.
Le client n'a pas laissé de commentaire.ERICA LYNN G.
Le client n'a pas laissé de commentaire.ROBERT CHARLES G.
Le client n'a pas laissé de commentaire.ROBERT LEE F.
Le client n'a pas laissé de commentaire.VINCENT S.
Guy I talked to went above and beyond helping me check in, even when uhaul wouldn't.KEVIN L.
Le client n'a pas laissé de commentaire.AHMATULLAH MALIK F.
nothing ....they were very helpfullGREGG LEWIS E.