All was good!
nathon B.
Customer Reviews for Springfield Secure Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The facility dealer of the truck was very knowledgeable about how to manage the mobile check in. The trucks pictured though when I got there was scratched and dented and only had the ability to submit one ticket to dispute the outside's condition prior to accepting the truck. Because the truck was parked in some trees i dont think the picture illustrated the scratches on left side and left front bumper scratch/dent. Really appreciated the staffed dealer location folks. Very helpful. Truck did what was it needed and was returned early.
AMBER S.The customer service agent was friendly and professional. She explained everything we could expect end to end.
Jonathan B.Rear facing mirrors should include site of top edge of the truck.
marie W.Thanks so much
WILLIAM W.Have earlier pick up hours or secured truck yard so additions like blankets, dollys, etc. can be placed in truck. I had to go rent those items elsewhere since they couldn't be placed in truck after hours. I picked up the truck before the facility was open.
Dennis K.There is no clear and visible U-Haul key dropbox.
SAM K.Have more moving pads available.
Barry E.It was hard to park the u-haul in the parking lot of this business.
Jose R.Great customer service. Fast, professional
Dale W.Great customer service and availability!
Sarah K.He was really good and friendly. Thank you.
KATHY C.