Customer Reviews for SSC Auto Repair
(Concessionnaire U-Haul dans le voisinage)

1 800 évaluations

18214 E Williams Field Rd   Gilbert, AZ 85295
(Williams Field Rd and Power Rd)

(480) 279-5400

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 4h30 pm
  • Sam - dim : 8h am à 2h pm

Services dans cet établissement :

Pour nous contacter

(480) 279-5400

18214 E Williams Field Rd
Gilbert, AZ 85295
(Williams Field Rd and Power Rd)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 4h30 pm
  • Sam - dim : 8h am à 2h pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

I highly recommend this location.

DENNIS S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICKY C. 
Évaluation :
5

Have been to this location twice now and the big guy with tattoos is very helpful and professional. I like him. Great guy.

VINCENT A. 
Évaluation :
1

when I returned the trailer with all the blankets and dollys in the back I got charged a cleaning fee, why cause all the blankets weren't folded? Really shitty customer service, won't use uhaul ever again!

MATTHEW A. 
Évaluation :
5

Customer service, convenience and location were all great. Some issues noted with the vehicle: - Very squeaky brakes - Fuel tank was at 3/8's. Should have been at least at a 1/2 of a tank upon receipt of vehicle

Nicholas T. 
Évaluation :
5

Great location and outstanding Staff

Dave B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

LAWRENCE RAYMOND A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

YUSI L. 
Évaluation :
5

the staff Jimmy was very courteous.

AZHAR J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LEVON E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AUSTIN M. 
Évaluation :
3

Uhaul corporate forced me to return the equipment to this location which was nearly 30 mins from my house. I have a location just 8mins from my house but Uhaul stated this location had to many tow dollies there. So Uhaul forced me (with a treat of billing me additional charges if I didn't comply). Uhaul is not customer focused pushing the cost of moving equipment down to the customer. I had to spend an hour of my time and fuel cost to deliver their equipment where they wanted it.

Joseph S. 
Évaluation :
4

Second time that I have used this location. They are friendly and helpful.

DANIEL W. 
Évaluation :
3

I reserved a pick-up truck a couple of weeks prior to my date. The staff mentioned that my appointment was not in the computer. I do not understand why I had to call customer service to confirm my appointment.

EIJI S. 
Évaluation :
5

I was told my reservation was 0,79 per mile but I was charged 0,99 per mile. Sales / Counter guys need to be more specific & accurate with giving customers the correct info.

CLYDE M. 
Évaluation :
4

This has nothing to do with the location. Make sure the reservations you make with the customer follow through to the date that were requested. Don't make the customer drive 106 miles to get the equipment that was promised to be 10 miles away.

Mark A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mary H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

PAUL D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHARLES M. 
Évaluation :
5

Nice location well stocked and quick service!

STEVEN H. 
Évaluation :
5

Everything worked out great! The guys that work there do a great job!

DOUGLAS Z. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MARVIN J. 
Évaluation :
3

Trailer was in very rough condition. Employee was unsafe and not very friendly. I have rented here a few times. Each time I need to back up to a trailer the employee stands behind my car and in front of the trailer. Each time I have told them to move to the side. They should never stand between a trailer and a backing vehicle.

Kevin K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID H. 
Évaluation :
3

I dropped the trailer off at 3 pm n no one was there. The place was closed n the removal of the hitch took two of us to struggle to lift the trailer off the hitch. This was a Saturday???

joseph M. 
Évaluation :
1

The attendant was very rude and disrespectful

Scott C. 
Évaluation :
5

Easy access, well lit property.

Maria J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Adriana M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

James W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Roger P. 
Évaluation :
5

Have used this locations several times over the years. Very helpful and friendly staff. Each transaction was smooth and the equipment perfect.

BETH S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

kent G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEPHEN Z. 
Évaluation :
4

Employee was very knowledgeable and customer service oriented.

THOMAS A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KIMBERLY G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

April R. 
Évaluation :
4

They were closed on Labor Day…left the keys in the drop box, called today (Tuesday) as I was informed to do via several uhaul employees to discuss the issues I experienced while renting this vehicle and was advised a district manager would call me back shortly..I have yet to receive a call back. Very disappointed with uhaul.

Domonique B. 
Évaluation :
1

Charged more than twice the online rate I reserved. Would not honor price even though I showed them my reservation confirmation and they found my reservation in their system.

MATTHEW S. 
Évaluation :
1

Front desk was busy and just said to drop off the keys and leave. No questions asked. Didn't ask about my experience or about the truck

CRAIG B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KIRSTEN R. 
Évaluation :
5

Busy first thing in the morning, but personnel was helpful and got me in and out quickly.

Steven B. 
Évaluation :
5

Very good service, they came out & hooked up the trailer to the car, checked all the lights & when we brought it back a guy was walking over to us before we stopped & unhooked it for us. Fortement recommandé!

LEONARD C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael F. 
Évaluation :
4

the ending mileage was wrong on my receipt, not to happy about that

DAVID M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Roman M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Zeeshan S. 
Évaluation :
5

Jimmy was amazing and very helpful! I will definitely reach out to him for any other help I need.

JILL J. 
Évaluation :
5

The young man that helped me when I picked the truck up was very knowledgeable and kind. His customer service skills were exceptional and he was extremely personable. He is the type of employee you try to keep. I didn't need the truck for long, but it seemed well maintained. It fulfilled my purposes for needing it. I'd rent from this particular location again for the ease of the process and the outstanding service.

Tobi Q. 
Évaluation :
1

The U-Haul agent at this location wouldn't let me see the truck until I signed the form, he told me to come back if I have issues. I told him the gas gage isn't showing what you had me signed. He came out and told me it's correct. The gas gage was not showing 3/4 but I made sure to bring it back showing that. Worst place to ever do business at. I will never rent from this location and if U-Haul continues to use this business I might have to cut ties with your company as well. I love U-Haul if I was able to just use the app and not In person people lying about a gas Gage

Felix D. 
Évaluation :
5

Super quick and easy process. No improvements, just keep doing what you guys are doing. Y'all are killin' it.

BRYCE B. 
Évaluation :
5

Manager at this location was extremely thorough and helpful. Excellent experience.

Daniel R. 
Évaluation :
5

I thought I was going to get text messages but I got email messages. Didn't see them til late that night when I was going thru my emails.

BARBARA V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JONATHAN J. 
Évaluation :
5

Problem was not with pick up or delivery but rather with uhaul themselves.

Shana C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brianne S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DEAN S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEVEN L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EDMUND G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MATTHEW R. 
Évaluation :
5

The wait to pickup the uhaul 20' truck was too long.

TUAIMEIUTA L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ASHLEY W. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

STACI O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

REED P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

FACUNDO G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

C T. 
Évaluation :
5

Really easy and fast to rent a U-Haul

Matt M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jacob A. 
Évaluation :
4

Would have liked to been taught how to use the tow dolly, for example remove it when I picked it up.

JOE L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shawn R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RYAN B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ZUILMA P. 
Évaluation :
5

No improvements needed! I've rented from this location 3 times in the last month. The staff was very helpful and friendly. Keep up the great work. ðŸ'

ROBERT M. 
Évaluation :
5

Awesome service great people

STEVEN L. 
Évaluation :
4

Improve the remote pick up service. I waited in the rain while they tried to verify the contacts I entered. I didn't know that was going to be part of the process so I didn't have people ready for phone calls at 7am on a Saturday. I also don't carry my passport or my lease agreement around with me so those options were out.

Timothy B. 
Évaluation :
5

Always use them because of their customer service.

BETH S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EMMANUEL R. 
Évaluation :
3

I drove 11 miles, barely used any gas but filled up the tank with 2 gallons to return it at the same gas level it was when I picked it up. To my surprise, I received my final bill charging me 18 $for 4 gallons of gas. Mathematically, I don't know how this is possible seeing that I only drove the Truck 11 miles. I emailed the email address listed on my bill and it came undeliverable, so I just let it go. The 18 bucks isn't a big deal, but it's the principle that there's no way I used 4 gallons, driving 11 miles. Not to mention, I put 2 gallons in to ensure I returned it with the same gas level or more.

MARK J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHEILA K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tana L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TROY B. 
Évaluation :
4

A little confusing where to park to go into the office.

Kellen W. 
Évaluation :
3

There is a U Haul store closer to where I reside. It would have easier to pick up the car hauler at that location. But, to U Haul's credit a rental unit was provided immediately considering the time contraint I was under.

Robert A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin R. 
Évaluation :
5

Nice and easy in and out!

CHENGPING W. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Brandelyn D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSEPH C. 
Évaluation :
5

Excellent staff

CRYSTAL C. 
Évaluation :
3

No instructions for self service were left. The app asks for many detailed photos which were not instructed at drop off. The self drop off was a huge inconvenience that I ended up having to go back to site to check in and was on hold for over 45min to speak to a representative. Overall terrible experience.

DIEGO L. 
Évaluation :
5

Drop off was easy

Brandon E. 
Évaluation :
5

Vehicle pulled slightly to left.

GRAHAM T. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

SPENCER J. 
Évaluation :
2

When I dropped off the uhaul there was more than half a tank of gas which was required at dropped off. They charged me fuel charge said gas tank was empty. I did get a refund but make sure customer takes pictures of everything and get a receipt. Don't trust anyone

TARA D. 
Évaluation :
5

Dropped off in a minute and on my way with email followup, very convenient.

Leonard M. 
Évaluation :
3

Check out person was helpful but had to wait for other customers.

William K. 
Évaluation :
3

It would be nice if they would show you what all is useable on the truck like on star

MARILYN H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GABRELLA R. 
Évaluation :
5

No suggestion. Ran real smooth

Leo H. 
Non les évaluations ont été soumises pour cet établissement.

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