Évaluations des clients State Street Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de State Street Storage

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SHARI A. le

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Your odometer is WAY OFF. We only went a total of 10 -15 miles the entire day. Your odometer reading said we went over 25 miles. That is definitely WRONG.

Ben M. le

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Le client n'a pas laissé de commentaire.

Robert C. le

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Le client n'a pas laissé de commentaire.

Michael J. le

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Le client n'a pas laissé de commentaire.

Paul M. le

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Le client n'a pas laissé de commentaire.

Jose Rafael S. le

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Le client n'a pas laissé de commentaire.

Stephen C. le

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Le client n'a pas laissé de commentaire.

Micah A. le

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Le client n'a pas laissé de commentaire.

Michael M. le

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Le client n'a pas laissé de commentaire.

chris S. le

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Scheduling was great, they came to me and were proactive about finding a location that met my needs. What I didn’t like was I was getting a small trailer to tow a moped an hour on the freeway, and didn’t know that the trailer has a “max speed” of 55mph on the donut-size wheels, so we had to take a side road and it took us twice as long. I should have looked at the description better, but were that info more in front and on display in the scheduling screen online, I would’ve been able to plan accordingly

Paul D. le

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Le client n'a pas laissé de commentaire.

Donald S. le

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This is the second time I have rented from this location. The first time the individual was late, and none of the items (blankets, dollies, etc.) were loaded into the truck - putting me 15 minutes late. This last time, the individual was nearly 20 minutes late, I had to load my own items, and the one thing I needed (moving blankets) were not available at all - again, putting me over 30 minutes late in getting to the movers who were already waiting on the clock. I had also chosen to use the app to pick up the vehicle, but as soon as I arrived (10 minutes early) the app said it had been moved to in-store pickup. Yeah...not great. There needs to be a way for the app or even an email to let the renter know that either things are not going to be there when you arrive, making arrangements with another Uhaul location, or giving the option of a different pickup time and location if items are not available. I was still charged for the blankets, even though I reminded the individual in the store (3 times) that they were on the reservation, and they said they would take care of it when I dropped the truck and dollies off. That never happened.

Joseph M. le

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Le client n'a pas laissé de commentaire.

Kevin L. le

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Le client n'a pas laissé de commentaire.

Trevor Y. le

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was easy to book and return the truck

Roberto M. le

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Need to be more clear of what is expected, especially if using the app when picking up and dropping off. No where did it say that the truck needed to be filled with gas where we received it, that should be stated in the steps and everywhere so it is clear. If it is not in the documents you can’t charge extra for it, especially since we did not get our tank at full, how would we know we are supposed to fill it?

Tanner N. le

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The whole thing was way more expensive than is reasonable

GUILLERMO R. le

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I felt very confortable with the quality atention on this place

Kim W. le

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Le client n'a pas laissé de commentaire.

Apenisa M. le

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Le client n'a pas laissé de commentaire.

Janalee J. le

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Le client n'a pas laissé de commentaire.

Jammie H. le

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I really appreciated the no hassle pickup and things were just made so smooth from beginning to end. I was really happy with the van I ended up with, considering the fact that I wanted a box truck but they were all gone when I got there. The van did the job and was very up to date and well taken care of.

Kendall E. le

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Right size vehicle, like brand new, everything in great working order, and rental price great, and fast and efficient!

Michael Chad D. le

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Le client n'a pas laissé de commentaire.

MIGUEL E. le

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Customer service was awesome.

Jonathan H. le

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Le client n'a pas laissé de commentaire.

Jorge R. le

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Le client n'a pas laissé de commentaire.

rodney P. le

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Le client n'a pas laissé de commentaire.

Willis A. le

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Le client n'a pas laissé de commentaire.

bill G. le

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Le client n'a pas laissé de commentaire.

Braydon H. le

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Matt was helpful. Called me back in a timely manner and would investigate the matter.

NATHAN A. le

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Very convenient and secure. Staff was helpful and respectful.