The location was nice, but the truck felt poorly maintained since the outside was extremely beaten up, and the air conditioner only worked sometimesPaige H.
Moving Truck Rental in Orem, UT at State Street Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Orem, UT 84057
(Behind Ultimate Carwash on 1600 N & State Street)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 6h pm
- Sam : 8h am à 5h pm
- Dim : fermé
Heures d'ouverture spéciales
- 6/19/2021: 8h00 am - 1h30 pm
- 7/3/2021: Fermé
- 7/5/2021 - 7/6/2021: Fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Orem, UT 84057
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Muy buena persona y te ayuda en todo y muy fÃ¡cil muchas gracias !!!Yonathan R.
Great customer service! I enjoyed the personal treatment.alejandro B.
he should to be more clear . He told me he will charge just only 3 houndred and some. but he charge 100 more I need my money back.ðŸ˜¡Gilda M.
This location did an excellent job and was willing to work with us when we needed to extend a little. I have already recommended them to a few friends and would highly recommend them to anyone else.Ashly B.
I was charged for Safemove coverage that I didn't sign up for. I asked that it be removed but it hasn't.Troy T.
I tried calling multiple times ahead of time to ask one simple question but no one ever answered the phone. When I actually went in person I was the only customer and the service was quick and friendly and the equipment served me well.derek F.
We were very disappointed to not have the blankets available that we requested. They should've been available, otherwise they shouldn't have been offered.Russell R.
Location was good. My only issue with the rental was the mobile check out did not recognize my location so it would not work. Had to have the agent help me.Brian S.
I rented 2 dollies and furniture pads along with the truck. None of them were in the truck. The back of the truck had garbage and food in it. I asked for a refund for the dollies and pads since they were not provided and only got refunded for one of the dollies. Terrible service and a bad experience. I tried calling 3 times to talk to someone but nobody answered. So frustrating.Josh B.
It was the only place after three other locations that was open and had a truck available.travis K.
This was the fastest and most efficient experience I have ever had with UHaul. I was able to reserve the truck online and submit all my information, so I when I went in to pick up the truck I was in and out in less than 5 minutes. I also liked the online return process when I returned the truck after business hours. So fast and efficient!Charles H.
Attendant charged me for 2 days when I only used the truck for 6 hours and attendant charged me for the $28 insurance coverage when I requested the $14Brian B.
This location is always easy to work with. The U-Haul mobile app check-in experience leaves something to be desired (I only have experience with the Android app); twice I've tried to check-in with the app but it always gets hung up on photo upload. I've had to go into the office both times to complete check-in. Probably won't opt for mobile check-in in the future.Jonathan B.
When I returned the u haul, the app was giving me a lot of issues and when I tried to leave a report on the bumper of the u haul it didn't let me report it. Everything else was good tho just some irritating app issues with returning the vehicle.Johnathan B.
The person behind the counter was very polite and helpfulgreg H.
The representative was not wearing a mask never asked if I needed any help never even told me wear the trailer was he also acted very annoyed that I was there the trailer was dirty and had grease on the handle when we returned it no one was around at 4:00 in the afternoon to help us we had to leave it in the parking lot I have rented at this location before and have never been treated like this also on a side note when we picked up the trailer there was no one else there except the clerkByron R.
Love the easy check out on the phone, no paper contracts, way easier.Shane R.
per mile charges are a bit pricey but the convenience of renting is greatJoe A.
Truck was not clean when I got it nor do I think they even inspected it last time they received it. It had a couple trash bags in the back.JOSE E.
Super easy processJOE T.
The truck was old and very rickety. It severely shook on the freeway at the speed of 65 Miles an hour. It was pretty rough and felt pretty unsafe. I was highly disappointed with the truckTim M.
Attendant was not very helpful and seemed clueless on how the reservation and online check in worked. Wasn't very customer friendly and seemed put out to do his job. Wasn't wearing a mask for covid. Truck had a pile of uhaul blankets in it, messy and not covid safe. I returned the ones I rented, unopened, as I had enough of my own blankets for my move. Attendant agreed to refund my money for the unused blankets, but charged me anyways. I usually have great experiences with Uhaul and rely on the company whenever I move. This time was absolutely frustrating and unprofessional. I honestly feel ripped off because I got a dirty truck and had to deal with an unprofessional worker.Cora D.
Blankets and dolly not loaded had to go in and get them. Truck was extremely dirty! Windshield glass and headlights covered! The whole truck was a mess!Robert B.
The Truck's "Low Oil" light was on when I picked up the truck. This was also the most uncomfortable Uhaul I have ever rented, and I've rented a 26' truck before. The truck felt like it was oscillating up and down when driving at certain speeds on the free way. It felt like the truck was going to break in half. Something was making it vibrate like crazy at certain speeds too. My arms were cramping just trying to hold the truck steady. I think there is some serious need for inspection and maintenance on the truck I rented. Otherwise everything else about the rental experience was fine.Jacob J.