The drop off location that was text to me took me to an address that didn't exist. Had to find it on my own. This happened twice.
Mark C.
Customer Reviews for Stewarts Street Performance
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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NONE. FRIENDLY, QUICK, CONVENIENT.
michael R.We have rented before from this location and are always pleased.
James F A.Even if after a snow, the equipment should be cleaned.
KATHY O.This is my 2nd visit for rentals at this location. Would use in the future.
Marsha W.The guys at this location were nice friendly but the location itself was kind of remnants of like a dumpy tire shop the couches that they have their work off and really grungy now these guys were nice guys but the couch was off putting
Tammy B.The people here my the experience easy and uneventful!!
John K.Was disappointed with U-Haul with one-way rental was double the cost of round trip
RONALD P.Staff was friendly, fast, and helpful.
Bill F.My only complaint was that I needed an adapter for the lights because they didn't sell any. After they already had the trailer hooked up, they had to unhook it and I had to go to another store to purchase an adapter for the lights and return.
hayley M.The location was not very professional in handing off the rental and not very helpful about the self-service option. The truck share 24/7 process was very bugged and difficult to use, and the app was not very clear on stipulations for returning a rental late.
Lester L.Very accommodating, professional and friendly. Highly recommended!!
John S.This location is also top rated in my opinion.
Chris V.Staff was very professional and helpful
Darrell G.Nothing, service was great!
Kim L.Maybe put a 55 mile an hour speed limit on your car hauling trailer so the people behind know it's only 55 like the driver sees in the mirror
jeff L.Cleaner windscreen
Michael K.When we dropped off it was around 12am so it didn't look inviting in the dark. Lol however the car that came in went to the side of the building where we couldn't see them slowly left after about 5 to 10 minutes was creepy. Thankfully the gate was open to allow us in the yard to drop off and they did have a stop box for the key.
Molly H.Excellent service à la clientèle
Theodore B.Nothing. Pleased with the service and help I received.
Joseph A.The location is different from what is on the map if you are using iPhone to navigate.
Tim T.I love this location!!! Super nice management, above and beyond. Merci.
Raven L.i had to call roadside service twice on my trip due to flat tires. i had 4 total replaced. both of which being stuck on the side of a major highway (I40), one incident took 3 1/2 hours to complete. if i am not compensated, when i move again in 6 months i will not be going with uhaul for my truck.
Joseph V.Everything worked out fine, Thanks
BRUCE A.Mathew was very friendly and service oriented. Will use this location again.
Richard T.Outstanding service.
Raymond W.rented AT for the day. The ratchet on one side needed repair the license plate was bent and unreadable. The staff was not professional .
robert E.Great customer service! I highly recommend this U-Haul to everyone
Lori K.Gate was open but no one around had to call a number to let someone know what day and time we dropped off and left key and contract in drop box.
Bruce D.This location I give five stars.They knew what they were doing.A+
thomas B.They changed by pickup point to a place over an hour away just 2 days before I was scheduled to pick it up so I had to pick it up the next day and rented me a truck with 100 000 miles on it and a bent wheel. Returned it in less than a 1/4 mile. They cost me lots of frustration and a several hours of my time and $ for all the gas I had to use to drive it back over an hour. When I returned it they would not do a walk around with me to inspect the truck because they did not have anybody to inspect it so they forced me to just trust them. They then said I returned it with a flat tire. Not true! Never again will I use U haul! The movers they charged me for never showed up to help me unload as well although they refunded me it caused an enormous amount of stress. Also U Haul website also had been hacked and they got my drivers license info from the cyber break as they emailed me that I was a victim!
Peter M.I would have like that the truck to be clean on windows from bugs stains . Also right between the console there is a gap opening where my wife's phone went trough and ended up on the road and lost it. That is a defective unit.
Carlos G.great guys as expected
HENRY K.Availability is an issue in our area and hope Uhaul can help elevate the issue soon.
Steven K.Friendly staff and very helpful .
Kim P.Neither this nor the place I dropped the truck off were the places I requested when I reserved the truck.
Rick D.Employee went the extra mile to go get me another trailer when the one I had rented was not returned on time by the prior renter.
Don S.Overall prices are extremely high especially for a local in town move
robert M.The location was super friendly and made the pickup/drop off super easy. However, for some reason the address on apple maps was incorrect, and I had to go to the facebook page to find the correct one. This could be fixed to make it a perfect experience overall.
Evan H.Great customer service!
Wayne B.At least one of the employees was friendly, and they were patient in waiting for my late arrival to pick up the trailer (issues leaving the apartment in AZ). That said, the Uhaul truck needed some attention to detail in the cab (windshield especially), and the trailer was questionable (poor looking straps for the front tires, bent/damaged license plate, no walk-thru to make sure customer understood how to hitch/un-hitch). Overall, the service and attitude made me feel more like I was in the way rather than appreciated.
Matthew O.My rental was convenient and cost effective. I will definitely rent with Uhaul again.
Stephen R.I dropped the U-Haul off after hours so I didn't interact with any one.
Elizabeth W.Be sure the tires aren't going flat and the hitch is on properly
linda D.It's hard to find anything that needs to be improved. Everything was great. We got just what we needed; no hassles or surprises.
Rafael M.Mathew is great representative for Uhaul
Nick C.The only issue I had was the wait to get my reserved equipment. There was only one person who could check me out and he was called away on a personal emergency. Fortunately the company rep came in and helped me so the wait was shortened considerably.
Roberta B.Aucun
Jim W.Excellent people to work with, very polite and helpful and accommodating.
Pat W.Great service. Truck ran great but kept popping a fuse for running lights
rich M.Very good experience at this location. Very friendly service and everything explained. Thumbs up to this location...
Brian H.Mat and His crew are AWESOME!!!
Kevin B.Was a pleasure to rent from the chino valley location Matt was a great person to deal with will continue to rent from him
James P.