Évaluations des clients Sto & Go 24/7 Self Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Sto & Go 24/7 Self Storage

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louise G.
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Le client n'a pas laissé de commentaire.

PETER M.
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Excellent, keep up the great hospitality

John M.
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Website was confusing. Outlet and truck were great.

Jim L.
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Only issue was with online quote. Not going to a reservation but truck was there and ready to go.

lorraine S.
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Make sure you have the proper mileage. I had to pay extra mileage. I have told them 300 km they put 195 km. Was not happy.

Kevin M.
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Le client n'a pas laissé de commentaire.

Matthew T.
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Le client n'a pas laissé de commentaire.

Jeffrey D.
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Le client n'a pas laissé de commentaire.

Gary B.
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Le client n'a pas laissé de commentaire.

Amanda S.
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Thank you! 😄 you all are great!

greg O.
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Le client n'a pas laissé de commentaire.

BRIAN B.
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Very professional people.

Stan G.
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Le client n'a pas laissé de commentaire.

guy L.
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Le client n'a pas laissé de commentaire.

SAM L.
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Le client n'a pas laissé de commentaire.

Lucy D.
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As for this location, the staff on the ground were wonderful. They were not the problem, I had booked 2 separate days with the company at the above address, the office down south were the ones that were the issue. This booking was done in a matter that I would get the vehicle needed while the company in the south was diminishing my need for the 15 footer to a van. I new what I needed, the van was not it. If I would of needed something smaller I would of used my pick up truck. When moving my furniture and belonging from a house to another, believe me a van would not of done the trick. From town to town or city to city, the companies that are from those areas know what is needed for the customers. So the head company should follow suit and not interfere in their booking of equipment and vehicles needed.

Steve R.
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Le client n'a pas laissé de commentaire.

Letitia H.
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Le client n'a pas laissé de commentaire.

James S.
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Le client n'a pas laissé de commentaire.

Justin L.
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Earlier confirmation that the u haul is available for pickup (the vehicle is in their inventory).

David D.
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Le client n'a pas laissé de commentaire.

Sharon S.
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Le client n'a pas laissé de commentaire.

ROXANNE S.
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Absolutely fabulous customer service by Kailey who saved us in an emergency when our vehicle broke down and we needed a van asap!!

Louis C.
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I was quite pleased with the service. The fact that my pick-up location was changed multiple times actually worked in my favor but would have been quite frustrating had I required my rental from my departure location in the Sault. Otherwise quite pleased with the process communication and ability to do things online.

DANIEL P.
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Le client n'a pas laissé de commentaire.

Kendra Jade N.
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The service was excellent. Kaley (Kasey) was so lovely and took care of us when the app wasn't working. Would go again and will let others know.

STEPHEN M.
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Nothing ... the service was excellent - absolutely no complaints.

Erica C.
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Le client n'a pas laissé de commentaire.

john M.
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Great service and equipment I will return for sure

Garry A.
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Le client n'a pas laissé de commentaire.

DENIS GRAHAM K.
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Le client n'a pas laissé de commentaire.

Angela R.
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My Tiguan was not able to take the load of such a trailer. It should have never been rented to me. I would like a full refund.

Jeff M.
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Le client n'a pas laissé de commentaire.

Cheryl P.
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Le client n'a pas laissé de commentaire.

Martin M.
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had what i needed and the rental attendant was excellent to deal with

valerie S.
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Le client n'a pas laissé de commentaire.

Bruce M.
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Return voice mail messages. Once there young man was very helpful, courteous. Saved my day.

David A.
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Le client n'a pas laissé de commentaire.

PIERREJOSEPHPAUL C.
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Le client n'a pas laissé de commentaire.

Steve B.
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Le client n'a pas laissé de commentaire.

Philip C.
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It takes a while on the computer to get the booking completed. It would be good if the workflow could be streamlined better.

paul N.
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Get more 6x12 in Northern Ontario locations. None in Kapuskasing, none in Hearst, none in Cochrane, none in Timmins. Thee we closest was a 6 hour one way drive therefore 12 hours to get it. That's not reliable and we paid more as the contract was non transferable .We had booked one month in advance from Kapuskasing

John D.
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Customer service was excellent!

Dan G.
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Le client n'a pas laissé de commentaire.

Mike F.
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The agent Kaley was fantastic to deal with so much so she left an impression on me. Very polite and courteous, very knowledgable. Her positive energy resulted in a great customer service experience for me. I've rented many times before and by far, this has been the best experience in terms product knowledge, process of order and agent personality. Uhaul is very lucky to have her as an agent.

Helen S.
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Thanks so much for the experience very friendly staff

Anne K.
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Very professional At both ends Great staff!!

Benard G.
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Le client n'a pas laissé de commentaire.

Mark C.
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Le client n'a pas laissé de commentaire.

Peter M.
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Excellent customer service, great job

KARL S.
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Great experience! Thank you!

Darryl T.
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Le client n'a pas laissé de commentaire.

Denis B.
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Excellent service, all my needs were anticipated. I especially appreciated the active offers as they helped me navigate your rental services.

Julie S.
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Le client n'a pas laissé de commentaire.

Divyang B.
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Le client n'a pas laissé de commentaire.

DEBBY P.
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No ramp to use.

Nick R.
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The Truck I had originally requested wasnt avalible and I didnt find out until 30 minuites before my pickup an dispitet the site saying if you reservation isnt gaurenteed that youll get a 50 credit but I got nothing.

DANIEL V.
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Le client n'a pas laissé de commentaire.

Gerry C.
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Kaily was awesome. Very friendly and informative and helpful

Fur H.
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Great service great people that work there. Thumbs up .

George D.
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Le client n'a pas laissé de commentaire.

Ravinder S.
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Great experience. Loved the online check-in and check-out.

jim V.
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Quick efficient friendly service

William B.
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Le client n'a pas laissé de commentaire.

Tammy S.
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I had thought I completed the entire rental online when indeed it wasn't. When I went to pick it up, I had to wait a while. The person was taking forever to get me ready.

MIKE P.
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Guy was great. Allow more drop off locations.

Kathleen J.
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Everything is just wonderful

François P.
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Le client n'a pas laissé de commentaire.

Divyang B.
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Kalley the service provider is excellent. She is very friendly and helpful. I suggest everyone to go this location. Keep it up.

Heather L.
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Le client n'a pas laissé de commentaire.

Chris B.
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Le client n'a pas laissé de commentaire.

Jacob K.
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Le client n'a pas laissé de commentaire.

Shayn K.
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Le client n'a pas laissé de commentaire.

jason M.
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Gas up the Truck for starters. I had less then a quarter tank. The truck ran okay but the check engine light was on from the start. If I wasn't in a rush I would have made a stink about both issues.

mary L.
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Le client n'a pas laissé de commentaire.

Shelagh G.
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Excellent service, would return!

Micheal D.
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Le client n'a pas laissé de commentaire.

John C.
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Le client n'a pas laissé de commentaire.

Todd D.
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Le client n'a pas laissé de commentaire.

Breanne P.
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We dropped the truck off after hours so there was no personnel there at that time. However, we have dropped trucks off at this location before and have a storage unit with this location and the personnel there are friendly, helpful and organized. Always a great experience with them.

Vicente B.
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Instructions, tips and advice was provided, staff was friendly and helpful. Highly recommended.

Richard C.
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Our experience with Sto & Go 24/7 Self Storage was excellent ! Truck was clean and the staff is friendly, helpful and efficient. Highly recommended !

Dean G.
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Picked up the truck Friday at 4 truck smelled like smoke was not cleaned got to the place where we moved the stuff and my one son said one of the back up lights was not working. So clearly they are not checking and cleaning the vehicles as often as they should be and the guy never came out do a walk around in case there was something wrong I told the guy when I brought it back about the smell of smoke and the back up light not working and all he said was oh ? So that tells me also that they don't check the vehicle properly and all the time. Reserving the vehicle was great but the rest was not.

Alejandro E.
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Siempre buen servicio. Lo único que van 2 veces que rento el tráiler y me dan uno más grande porque no tienen otro. Demasiado grande y pesado para traerlo en ciudad y carretera. Gracias

armand C.
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Guys, you all need to be reminded here that this is Northern Ontario Canada, and for safety's sake for both passengers and oncoming traffic in this region that “Winter Tires” are a must, and should not be considered an option. For such a rich U.S. Company to allow it's vehicles and users to travel these highways is irresponsible. On another note with regards to gasoline usage, real rental companies will have you leave with a full tank of gasoline and upon returning the said vehicle, it must be full.

Jeff G.
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Le client n'a pas laissé de commentaire.

Shawn B.
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Le client n'a pas laissé de commentaire.

rebbecca C.
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Le client n'a pas laissé de commentaire.

verdon V.
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Friendly and helpful people here. All good,

Sherry B.
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The trailer was not clean upon pick up. So when we picked it up we had to wait beyond our pick up time for it to be cleaned out. Then we were charged an "extra day" after dropping the trailer off early! We rented the trailer for 2 days (Fri 10am-Sun 10am). We returned it, cleaned out I might add, at 4:45 pm on Sunday and I receive a receipt via email stating I've been charged 22 dollars for an additional day.

Lise L.
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Everything was perfect, had an easy move, Would recommend this location, Service was the best I ever had from u haul

Stephanie P.
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Le client n'a pas laissé de commentaire.

Mark D.
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The staff was very helpful and accommodating.

Michael E.
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Le client n'a pas laissé de commentaire.

Chandler H.
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My Uhaul experince was horrible,made the reservation on line,used my credit card to confirm the reservation,only to run into huge problems on pick up. Have your policies changed? The credit card IS the deposit when u reserve,but they also wanted $100 deposit so we had to pit our move on hold till we got the $100 which put our move off for a couple hrs,my help ended up having to leave before we were done because of other commitments,we also got told we had the truck for 24hrs only to be sent a txt at 11:46pm stating that the truck had to be back by 12:30am,we returned the truck only to be told the next day that we did have it for 24hrs but we had already made other arrangements. Which cost us more money! I will not be using or recommending Uhaul to anyone ever again.

Sherice L.
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Le client n'a pas laissé de commentaire.

Lloyd H.
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We have rented before from another location in town, which was a terrible experience. They have two locations and they sent us all over the place, the truck was filthy and so was their office. I was never going to use U-Haul ever again. This experience though was excellent! I will use U-Haul at Sto & Go every time from now on. They were friendly, efficient, their place was well kept and they were well set-up.

Christian B.
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Le client n'a pas laissé de commentaire.

Andre T.
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Le client n'a pas laissé de commentaire.

martin M.
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nice staff

Non reviews have been submitted for this location.

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