When we picked up the truck, we were told that if we went over the kilometers but had more gas in truck when returned, that they would adjust the kilometers to suit so that we won't be over charged. But when we dropped the truck off yesterday, we were about 1/4 tank over then when we received the truck and over the allotted kilometers. A different employee at drop off, never adjusted for the extra gas we put in and charged us full price on our kilometers. We over paid for this rental and I'm too tired due to this move to argue. You win u-haul.
DLIANA L
Sto & Go 24/7 Self Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in North Bay, ON P1B8G3
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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- 4,5 - Cote moyenne des clients
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The gentleman kept telling me that I had to bring back the uhaul the next day. I kept having to repeat that I had the uhaul for two days because i took the discount to return the uhaul. The gentlman said he would be right back as he had to get the mileage. I said that dont i have to join him because we have to check the vehicle together he said no he would be right back. The uhaul was at the bottom yard and when I started the vehicle it was not at 1/4 of a tank like he stated so i drove the truck to the top where the office was and he gave me a discount of $20. When I returned the truck next day but in the late evening and I received the bill the discount was not applied to my bill. I definitely would not recommend this uhaul company but the gentleman did state that it was closing down as Uhaul sold the property.
PAULINE VTrailer needed to be swept out but the U-Haul agent did this with no issues. I had a good experience.
JEFF MThe trailer smelled like a barn and there was a literal lump of poop in it when I picked it up. It's obvious it wasn't checked or cleaned in between customers.
MICHAEL BCustomer service was very helpful!!
lori l