This location was 47miles from where I wanted which caused me to go 94miles over my mile allotment causing me to be billed extra. The location looked like a junkyard and was difficult to get out of. The individual did not even know how to hook a trailer correctly.Samuel C.
Customer Reviews for Stoicheffs Auto Parts Lewistown
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Lewistown, PA 17044
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 10h30 am à 5h pm
- Sam : 10h am à 2h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Louise S.
Le client n'a pas laissé de commentaire.Andrew D.
Le client n'a pas laissé de commentaire.Julian S.
Great people! Thank you!Dana M.
The back of the truck was not swept out. Other then that everything was good.Brian D.
Le client n'a pas laissé de commentaire.David J.
Le client n'a pas laissé de commentaire.NICHOLE F.
Better communication of business hoursCHARLES C.
Going into Stoicheffs Auto Parts was like stepping back in time (I loved seeing all of the old license plates and memorabilia on the walls), but my equipment pickup was as smooth and efficient as it could have been. When I arrived, the truck was ready to go, and the moving supplies I had rented were inside it. The service was excellent, and the location was very convenient to 322. I would definitely go to this U-Haul location again.Michael L.
Speed up the time to pick up the rental / improve customer service. The owner struggled to access the information on my rental. He also said he had no record of my buying the mattress cover in advance yet I had it on my confirmation document.Andrew B.
You need to tell your customers ahead of time if the truck they are supposed to pick up is unavailable or the keys are not in the lock box instead of telling them after they have been waiting in the parking lot and on hold with uhaul for 30 minutes. Things like that tend to mess up an entire day and/or make people late for their appointment or work.MELANIE S.
Le client n'a pas laissé de commentaire.Paul R.
Le client n'a pas laissé de commentaire.Renee M.
I got the equipment but the men running this business were far from friendly or helpfulMakayla R.
Le client n'a pas laissé de commentaire.Kristi C.
Le client n'a pas laissé de commentaire.Randall M.
Excellent service à la clientèleJeffery B.
Le client n'a pas laissé de commentaire.John B.
The truck was muddy and the cab was covered in dog hair. Cleaning between customers should be a standard, especially in these times. Was very disappointed.ANDREW B.
Nothing, everything went well.Dennis E S.
Le client n'a pas laissé de commentaire.Wendell M.
Make 2 day rental of these trailers easier. It was an utter nightmare ordering this size of cargo trailer from Uhaul. This location was exceptional to work with, but the national number was not. A rental is a rental. Either way we were it able to rent this size for 48 hours. We had to rent it and then hope to extend it. Thankfully that happened, but it should not have to play out that way. Very frustrating!!Scott H.
Le client n'a pas laissé de commentaire.Samuel Z.
Le client n'a pas laissé de commentaire.Michael S.
Le client n'a pas laissé de commentaire.Andrew L.
The location was good, really no issues. The issue was with U-hual itself.Jeremy L.
Better prices. You pay an arm and a leg to rent a truck.Ray W.
Le client n'a pas laissé de commentaire.Carlos Armando S.
Le client n'a pas laissé de commentaire.MELITZA M.
Le client n'a pas laissé de commentaire.james J.
Le client n'a pas laissé de commentaire.Stephanie G.
Le client n'a pas laissé de commentaire.jim X.
Le client n'a pas laissé de commentaire.Chris B.
Check engine light on entire time. Left us sit for 2 days. Was only able to move it when we had on battery charger for 4 or more hours. This truck was not dependableKirsten W.
Excellent service! Clean and in great mechanical order. Nice ride when loaded.Lisa H.
i waited what seemed like forever on the 75-80 year old in charge . the gas level was not as stated as he could not clime in cab to look at it face on . it was a 1/4 tank less than he put on contract . yes he did change it. i drove it 1-2 miles to my place to load and it had a flat tire . i was planning on leaving at 4::00 till the service man drove 40 min to get there (he is a stochief,s employ e at a different local) and changed it it was 800pm till i could leave . NEVER AGAIN!!!!!!!! enterprise will get my trade from now on!!!!!!Joeph M.
Only issue I had was at check in. I used mobile check in and it took roughly 20 mins to get approved. This part could have been done the night before and the key code could have been generated the next day at check in time. Other than that, it went well and would use mobile check in again.Chris E.
Le client n'a pas laissé de commentaire.Roberta C.
Le client n'a pas laissé de commentaire.Donald L.
Keep up the good workdustin P.
Le client n'a pas laissé de commentaire.John K.
Le client n'a pas laissé de commentaire.Gary H.
I paid for a dolly but there wasn't one in the truckRobin C.
Le client n'a pas laissé de commentaire.Rasik P.
Clean the exterior of the body. This lot looks like a run down junk yard.Tom M.
Le client n'a pas laissé de commentaire.Rodney F.
I was not explained that the insurance and the equipment was per day. It cost more than they quoted me and I went under the mileage that I gave them. The old gentleman at the desk did not know what he was doing. I feel I was overcharged.George B.
Le client n'a pas laissé de commentaire.Shirley S.
Fix the mirror on the truck?Ryan P.
Le client n'a pas laissé de commentaire.Mike F.
Le client n'a pas laissé de commentaire.Jeff M.
For the third year in a row the trailer I reserved weeks in advance was not there when I went to pick it up. I will never U-haul again.dan L.
While equipment was well maintained, the office lacked in almost all areas -- especially sanitary conditions.Haley K.
Le client n'a pas laissé de commentaire.Kristi M.
Le client n'a pas laissé de commentaire.Tracey C.
Clean the office, better lighting. It's old & dirty. Otherwise the guy was helpful and we were on our way in a reasonable amount of time.Nancy M.
They didn't seem to understand the mobile feature. The blankets and dolly ordered were not there and they made no effort to acquire.David C.
Clean the place up, it's nasty.Nancy M.
Make sure that equipment requested is actually in vehicle. I was supposed to have furniture cloths and a trolly when I picked it up. Neither item was in the rental.Johnny W.
Le client n'a pas laissé de commentaire.RONALD F.
Le client n'a pas laissé de commentaire.Vyacheslav P.
Le client n'a pas laissé de commentaire.dana S.
Le client n'a pas laissé de commentaire.Daniel M.
Le client n'a pas laissé de commentaire.jon C.
Le client n'a pas laissé de commentaire.Barbara R.
Le client n'a pas laissé de commentaire.Darrell C.
Le client n'a pas laissé de commentaire.Melissa P.
Le client n'a pas laissé de commentaire.Rose M.
was some delay entering information on uhaul computer, maybe their internet connectionJames D.
Le client n'a pas laissé de commentaire.Kirstin W.
Le client n'a pas laissé de commentaire.Jeffrey A.
I paid extra to change my drop off location to the closest place to my new home. A uhaul representative called me and told me to take it to a different location, 15 mins away vs my original planned drop off location, less than 5 minutes away. There was no compensation or discount to my bill which I feel would have been fair due to change on such short notice and inconvenience.Kyler G.
Le client n'a pas laissé de commentaire.sanette H.
Le client n'a pas laissé de commentaire.BESSIE R.
Le client n'a pas laissé de commentaire.Earl F.
Le client n'a pas laissé de commentaire.LEWIS K.
1) No voicemail when not there. 2) No established hours - not at 8:50 when to be open at 8:00David C.
Le client n'a pas laissé de commentaire.CRYSTAL S.
Make the online process easierTom B.
Clean the equipmentMichael S.
Le client n'a pas laissé de commentaire.carrie G.
Le client n'a pas laissé de commentaire.Robert M.
When I first got there to rent was told buy sales person no one here to rent trucks he will be back within the hour had to wait for him to get back no one else there would help mebob C.
Le client n'a pas laissé de commentaire.lisa T.
I will never use a cell phone again for picking up a rental truck from U-Haul, or anyone else for that matter. It was nothing but a nightmare from the beginning. Plus all the hidden charges you applied to the bill. I will never use U-Haul again.Harry G.
Le client n'a pas laissé de commentaire.David S.
Le client n'a pas laissé de commentaire.Rocco P.
Le client n'a pas laissé de commentaire.Andrew W.
Your resversations process sucks! You sent me an email confirmation at 9:30AM for EXACTLY what I wanted AND the location I selected. But then at 7:30PM, i receice a message indicating you didnt have what i wanted and i would have to drive 45 minutes out of my way to get a different unit that i didnt even want(too big). Then at 7am your scheduling customer service guy (jim at 717-652-9102) tells me that jist because i got a confirmation doesnt mean id get a trailer. He was a complete ass. I talked to a supervisor and she gor me set up with another unit locally that would work for me. Terrible customer service!!!Michael S.
Le client n'a pas laissé de commentaire.dave C.
They have a large parking lot for dropping off trucks. That was very nice. They could have signs pointing to the "drop box" location. We had to search for it. It was raining so that made it harder to find.Jeff M.
the drive was extremely erratic and bumpy. im not an expert but there seems to be transmission problems with the truck. at one point the rpms raced up to and held at 4000 rpms with my foot off the gas peddle. other than that customer service was friendly and helpfulDOMINICO R.
Le client n'a pas laissé de commentaire.russella B.
Everything was great!Tracy C.
Really nice representative, seemed to be a decent guy. That said, I reserved a 20 foot truck and received a 26 for truck. Wish someone there would have told me they didn't have the size requested, I would have gone elsewhere. A bigger truck costs me more in fuel, and it's harder to get into tight places. Next item is the bigger disappointment -- the cab floor, seat, door and steering wheel were covered in mud, as was the cargo area. Not a little bit, a lot of mud. Had rented moving blankets to protect my furniture and instead used them on the cargo deck to keep the mud from being tracked into the house. I understand the pickup location may not be a high volume place, and the representative (an older guy) may not be the most energetic of people, but come on. Really disappointed with the mud. Had I not been in a tight schedule, I would have cancelled then and there. Don't mean to be bitchy -- sorry -- it's just the first time Uhaul has dropped the cleanliness ball. I have photos if you want them. Again, the rep was a decent old guy, maybe he's in over his head.David A.
Nothing, the truck was there, clean and working. What else do you need?Richard S.
Le client n'a pas laissé de commentaire.Kristie W.
Le client n'a pas laissé de commentaire.Jeffery B.
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