It was perfect. I am super grateful for them to have kept my things nice & secure. Great rates as well, especially for LA!BRANDON R. | Expérience générale
Customer Reviews for Stor It 4 Less
(U-Haul Neighborhood Dealer)
Pour nous contacter
Sun Valley, CA 91352
(San Fernando & Sheldon)
Services dans cet établissement :
- Mon–FriDe 9 h am à 6 h pm
- SamediDe 9 h am à 5 h pm
- DimancheDe 10 h am à 3 h pm
Heures d'ouverture spéciales
- 12/8/2022: Fermé
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Al was very nice and very helpful!Audrey C. | Expérience générale
The staff is friendly and clear with instructions and information. MerciMasoumeh B. | Expérience générale
Your manager is wonderful!TRINITY H. | Expérience générale
Service rep was professional and friendly. Truck was new and nice.Michael N.
Al was super nice and helpful. Best experience with uhaul I've had so far. Place is in perfect location too.NESTOR N.
Nothing Mr.Al who handled my reservation was so friendly and professional. Excellent service à la clientèle. Will definitely recommend this location and visit again in the future.Nauvarat P.
Stop over charging fuel money when the fuel is at same level as when we pick trucks.edgar B.
Le client n'a pas laissé de commentaire.LISA S.
Le client n'a pas laissé de commentaire.michelle H.
Le client n'a pas laissé de commentaire.Daniel G.
Guy at the front desk was very personable and helpful.Chad W.
Le client n'a pas laissé de commentaire.BRIAN S.
I got overcharged The mileage I started at was 43976 Not 43954 like has been charged I had told this to the gentleman and he said he would correct as well as gas was not at 1/4 it was at 1/8 of a tank I have proof of this. But this day was really bad service from the booking agents sent me 40 to find out no reservation was done after taking and they did not have trucks available so I had to drive 30 more min out the way. So please correct the over charges thank youToi R.
Le client n'a pas laissé de commentaire.Christian H. | Expérience générale
My friend hi is the best great customer serviceAMADO N.
Le client n'a pas laissé de commentaire.Matthew W.
Le client n'a pas laissé de commentaire.Renato R.
Le client n'a pas laissé de commentaire.Mustafa A.
The service is excellent I have no problem and the white van we rented is clean and in good running condition. I'll be renting it again this coming Thursday.Alberto Daylo L.
The service desk gentlemen was very polite and attentive when I approached him to ask him a couple of questions.Lorena A.
Le client n'a pas laissé de commentaire.karen R.
Everything was goodgilmore J.
This location and personnel was no problem. The problem was everything before I was sent to this one. This location allowed me to drop off the truck at a different location when the one in my original reservation would NOT HONOR that request, even though I was provided with a drop-off location in the reservation. The original location called his boss to see if he/she could help find somewhere else to send me, telling me it will be 10 mins to 1 hour before he/she would call me. After 30 mins of waiting, I did call Uhaul cust srvc. For the next customer, please review your authorized Uhaul dealers to make sure they are meeting the expectations of customers' reservations so they do not waste time and gas having to go somewhere for nothing, then have to drive somewhere else for their request to be honored. Customer service did finally get my issue resolved, with extra miles to boot, but, smh. For such a large corporation, that was very unprofessional. (I never did hear from the original location's boss.)Brigitte W.
Friendly, helpful and fast, just the way I like it both ways??Evelyn G.
very happy particularly to find out about the one way service.laney C.
Le client n'a pas laissé de commentaire.Melissa F.
Very helpful and friendly customer service ... love the placeBrunilda S.
Customer service is just phenomenal. Al is really customer service savvy. Great personality and very accommodating. So glad that I used your storage to store my stuff. Thank you. Great service.MARIA R. | Réservation
Can't think of a thing. They were all terrific!Joe A.
clean, quick, friendly and convienantJahari B. | Réservation
Didn’t move in but service and facility were great.Laura G. | Réservation
Customer Service is absolutely fabulous- would be my go-to business anytime!sharon D.
The Manager there is great and very helpful. Second time going to this location dry easy and safe will rent againVidal A.
Le client n'a pas laissé de commentaire.jorn V.
Al was such a great help , unfortunately the vehicle did not fit in the storage space .Jose M. | Réservation
Le client n'a pas laissé de commentaire.Grigor P.
Le client n'a pas laissé de commentaire.SYED I.
Everything went fineNoel M. | Réservation
The worker there is horribleZorik D.
Le client n'a pas laissé de commentaire.miguel B.
The Manager, Al, made the experience worthwhile. He was always pleasant and seemed to take personal interest in my complete satisfaction.WILLIAM T C. | Expérience générale
The Office hours were not convenient, but I did enjoy my time while having my storage. Payment was easy. Staff was helpful with all my questions. Storage it self was perfect.MARLIN C. | Expérience générale
Le client n'a pas laissé de commentaire.amparo C.
Overall great experience.William H.
great service... but unfortunately, the unit is to small for me. thanks! jasjames s. | Réservation
The gentleman who checked us in was very nice and went above and beyond to make the experience great.travis lee D.
Le client n'a pas laissé de commentaire.esmeralda G.
I was very satisfied with my rental experiencelawrence S.
Rental truck was dirty inside with melted chocolate and had been smoked in (ashes in ashtray / smell of smoke). Not his fault, but it should have been delivered clean.Marcelo B.
nothing needed really. very friendly and fast service. keep up the good spirits.Wolfgang W.
Al couldn't have been more helpful - A+++ serviceBlayke H.
Le client n'a pas laissé de commentaire.Francis M.
It was closed at 4:30 on a Sunday. Had to just drop the keys.Chad B.
Le client n'a pas laissé de commentaire.Felicia G.
Le client n'a pas laissé de commentaire.Artur S.
Le client n'a pas laissé de commentaire.Hal A.
Al contacted me by phone to ask when i would be arriving so they could make sure they had everything ready for me. Thank you Al!Privacy R. | Premières impressions
Renting a unit from here was easy and fast. It`s a nice facility. The person working in the office was very nice and helpful.JOHN R. | Premières impressions
Owner was very helpful upgrading me to a larger storage unit. Place is very clean and easy to access.Privacy R. | Premières impressions
Very smooth check-in process.JOSEPH C. | Premières impressions
Le client n'a pas laissé de commentaire.Gary B.
Le client n'a pas laissé de commentaire.GEORGE D.
Le client n'a pas laissé de commentaire.carla D.
Great service, clean cars.MIKAEL R.
This place was more than helpful. However, this was not the selected return location. The initial return location was Willy's Bikes in Sylmar. The place was not open, not answering their phone, nor was there a drop box for return. I called Uhaul and received terrible customer service. I was transferred 4 times having to explain my situation every time. No one would make a decision and kept passing me on. Finally, Jen, told me too bad, I had to go to another location to drop off. I picked this location because of convenience for me, not Uhaul. I will not recommend Uhaul to anyone. Very disappointed that Uhaul is so big that the customer doesn't matter.PATRICIA V.
Reason I`m selecting excellent is b/c surveys hurt the employees not the company. I do have to rate the COMPANY POOR,WHY are we force to complete this 2 get our 6,95 rfnd? I find it very ridiculousJAZMIN F. | Premières impressions
Le client n'a pas laissé de commentaire.MIKAEL R.
Limpiar las trucks antes de rentarlasvictor S.
Le client n'a pas laissé de commentaire.kirk P.
I cancelled my reservation for a full refund. Please make sure I receive a full refund. I will reschedule for next month. MerciPrivacy R. | Premières impressions
Great customer service!Wally L.
Clean office and friendly staff. Units need some updating.Privacy R. | Premières impressions
Very helpful and efficient service, even on a holiday.Privacy R. | Premières impressions
We arrived promptly at 9 am. No one was there. Then when they did arrive they were very slow and had us wait outside while they "prepared". then they had to call someone over the phone, who could help them immediately, and we had to wait 15-20 minutes for that person to call back to coach them thru the process. But the truck was great for our purposes.Karen F.
The gentleman was very friendly and helpfulRJ R.
There was really nothing that needs to be changed. The counter person was friendly and very helpful. I had some damage to the box of the truck and he filed the report and gave me a copy. It was all painless.dwight F.
Excellent customer service.Jaime B.
The truck had a low tire sign on the dashboard but it wasnt lowvalerie W.
Le client n'a pas laissé de commentaire.LUKE L.
Excellent service providedjacob M.
Clerk had to call for credit card approval then wait for a call back. I thought that was very unprofessional and inconvienant.JAMES F.
Le client n'a pas laissé de commentaire.POOYA G.
Excellent Customer Service.MARICELA H.
Great for the price but the customer service was awful. Older man who helped me was kind, but he didn`t speak English well and had no idea how to look up/find my reservation.Privacy R. | Premières impressions
This was the 2nd year in row where I placed a rental and was not called when there was a change with the pick up location. And to make matters even more frustrating, I am at a loss as to why the the new pickup location was a lot further away than the location I changed to pick up from?JAMES B.
We had great service! Great guy at desk! Every car/truck should have info on emergency brake location and gas tank side location.DON H.
The place is extremely clean. The prices are good compared to others in the area. The guy working there couldn`t have been more helpful and accommodating. I would recommend!!!Privacy R. | Premières impressions
Make sure there is no cigarette ash in the cup holders; alert potential customers that there are non-smoking vehicles available; make sure the red needle actually lies on the "F" of the fuel indicator, and not a little to the left, as I found it.Jane R.
Le client n'a pas laissé de commentaire.ART I.
Service here was horrible. The truck was dirty and smelly. They didn't have my receipt ready and I had to leave without knowing how much they were going to charge me. Not a profesional place at all.NANCY G.
Excellent experience, I was in and out very quick and they offer an ample amount of parking for customers.VONZY B.
Free upgrade...thanks!PETER B.
Everything was pleasant with u-haul. The staff was great help.LESLIE C.
Fast check in, the man that helped me was very nice and pleasant to deal with. Just wish the rental rates were a little cheaperPrivacy R. | Premières impressions
Faster service. We provide renter and support services to the entertainment industry, and time is an important factor.Lex N.
Le client n'a pas laissé de commentaire.MICHELLE N.
The gentleman who served us was very professional thoroughly describing showing rooms, going over contract and key access. He was extreamly helpful!Privacy R. | Premières impressions
We had a mixup for the pick-up location. I ordered the truck for the Van Nuys U-Haul location. When they called me the day before to confirm the pickup, they only confirmed the time. Next day I learned that the location was changed to Woodland Hills (when i was already in the Van Nuys location). This was confusing, frustrating and we lost some valuable time with it. But I want to add, that the guys in Van Nuys office were very helpful and they managed to get this closer location instead of Woodland Hills.DOROTTYA L.
Le client n'a pas laissé de commentaire.ARA A.
All the communication equipment was down when I arrived and I was told to drive on to another site. Instead, I phoned Customer Service and they were able to process my arrival on the computer.RICHARD R.
Very Happy !!!!!FRANKIE M.
Le client n'a pas laissé de commentaire.JAY K.
Very friendly person. The only issue was we booked the truck online for glendale location but ended up getting a sun valley location.CARLOS M.
Le client n'a pas laissé de commentaire.JOSEPH C.
Not a U Haul place. Clerk wasn't happy about receiving truck.ALVIN C.
you get penny pinched for everything at u-haul.RUEL C.
The guy there was very helpful and kind. Showed me how to operate the equipment. Very wonderful guy.IHUAKU O.
This place over charges you and doesn't let you know ahead of time.Michelle H.
Le client n'a pas laissé de commentaire.PAUL E.
Le client n'a pas laissé de commentaire.TIMOTHY O.
Le client n'a pas laissé de commentaire.Timothy O.
Le client n'a pas laissé de commentaire.Cherish H.
I am sooo happy to have found Ian! He was my savor for this almost ruined uhaul experience! He helped me change my one way rental to an in town charge he saved me 100 dollars! He was the only dealer willing to help me with my change of plans he was very understanding on how life is and how things change sometimes! He was so kind and willing to help with no arguments even calling the corporate uhaul to fix my dilemma. He was great! Thanks so much to Ian you were the best!Jennifer M.
Le client n'a pas laissé de commentaire.RAY B.
Le client n'a pas laissé de commentaire.rick R.
Le client n'a pas laissé de commentaire.Roderic R.
Every thing was done by phone, no contract was presented by the person at the office, but I can't complain the truck I reserved was there and ready to go, no problems with the rental.Rudy R.
Le client n'a pas laissé de commentaire.elizabeth J.
Great location i have a storage there safe, secure and clean with very helpful employees. I didn't know they did uhaul there until i did res because they have only one truck. Thank you for the excellent service.ELIZABETH J.
Le client n'a pas laissé de commentaire.PEDRO S.
Le client n'a pas laissé de commentaire.luis D.
Le client n'a pas laissé de commentaire.GIL C.
more trucks(s) sizes availableTanika B.
The manager was exceptionally friendly, helpful, and professional. Storage is clean, easy access great prices.GARY C. | Premières impressions