Customer Reviews for Stor It Self Storage
(U-Haul Neighborhood Dealer)

72 évaluations

12250 W Camas Dr   Boise, ID 83709

(208) 957-6513

Heures d’ouverture

  • Mon-Fri: 9 am–5 pm
  • Sat-Sun: Closed

Services dans cet établissement :

Pour nous contacter

(208) 957-6513

12250 W Camas Dr
Boise, ID 83709

Services dans cet établissement :

Heures d’ouverture

  • Mon-Fri: 9 am–5 pm
  • Sat-Sun: Closed

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Employee was polite and kind. Loved my experience there

Yosef Dosena 
Évaluation :
3

The process was confusing for me.

Debbie Barber 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RUBEN URENA 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kristy Hinrichs 
Évaluation :
5

Brandon is a great representative for your company. He was polite and very helpful. His office and tge property were spotless and impeccably maintained. Even though Brandon's location is farther away we will use him for our future storage needs.

Russell English 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jayson Johns 
Évaluation :
5

Everything was as advertised. I’ll use them again.

Joseph Saladino 
Évaluation :
5

I love this place! Brandon is awesome 😎 thank you guys for making everything so easy ☺️

Rebecca Garrett 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wayne Kester 
Évaluation :
5

Both locations were very helpful and courteous, I love using UHaul!

Yvonne Forrester 
Évaluation :
5

Le client n'a pas laissé de commentaire.

kathleen ritchie 
Évaluation :
5

put backup cameras on it for easy backing.

Norm Nguyen 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Phillip McClain 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kathlin Ritchie 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer Didonna 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Amy Barnes 
Évaluation :
5

I was charged for an appliance dolly and only got a utility dolly. Also, the ramp seemed to be broken as we couldn't extend it.

Clara Winslow 
Évaluation :
5

Store manager was very helpful in getting my rental set up and ready on the day i needed it. Went above and beyond to help me out.

Ricardo Cortez 
Évaluation :
5

The door on the truck was not opening correctly. It was hard to lift. The manager at Stor It was very honest about the issue. He understood that Uhaul was going to call us to make other arrangements. He was stunned they hadn't but made sure we had the option to take the truck or not. Local dealer vendor gets a 10/10. Uhaul itself, not so much. We were able to use the truck and get our things hauled, in spite of the door issues.

Michael Halford 
Évaluation :
4

It was simple. The video explains all.

Dennis Carroll 
Évaluation :
5

Originally i was supposed to pick up the truck at Wallaroos furniture but that truck was not clean and there was a dashboard error message that said RR tire is low or something to that affect. Everyone was really nice and helpful and uhaul was able to get us into another truck pretty quickly. we were very pleased with the truck/staff/easy rental process when we picked up from the Stor-It on W Camas Dr.

Laura Treat 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Letitcia Pruitt 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Benjamin Bolshaw 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sharon Churchman 
Évaluation :
4

Le client n'a pas laissé de commentaire.

IVAN SABLAN 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Caleb Louvier 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ashleigh Cleland 
Évaluation :
5

The Individual that helped me was very professional and helpful.

Logan Ergas 
Évaluation :
5

The manager was so kind and patient and helpful. I could tell he knew that I was stressed about the big job of moving. He should get a raise. He really made me want to be a better person.

Debbie Overman 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tyler Garcia 
Évaluation :
4

Everything was great ! Only thing I'd say is the uhaul ran a bit rough. Sometimes going over 4k rpms before finally shifting. May want to have transmission flushed or looked at. Other than that it was very smooth! Merci encore!

Kody Meaders 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony Lafata 
Évaluation :
5

Quick and easy process to pick up truck. Thanks!

FRANK PHILLIPS 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MIKE FALYER 
Évaluation :
5

The employee who walked me through this when I picked up the truck was very helpful!

Armando Villegas 
Évaluation :
5

I almost downgraded the location due to limited choices, but it was what they claimed and fit my needs. Very helpful staff.

JIM PAULSON 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILL KING 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Carol Christensen 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin Mead 
Évaluation :
5

Gentleman working there (who I fail to remember his name) was very kind and helpful. Very impressed considering that this was only a 10 rental! He should be recognized for this.

Mike Brown 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rob Alseth 
Évaluation :
5

Keep doing what your doing at this site.

Gregory Rockfellow 
Évaluation :
5

Le client n'a pas laissé de commentaire.

charles miller 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Susan Nobbs 
Évaluation :
5

Van was ready to go and clean. Staff was professional and friendly.

paul bingham 
Évaluation :
5

Very pleasant and professional

DIANA BUDIG 
Évaluation :
1

Truck ran rough on way home to load. Found big hole in top of cargo from tree branch wreck. Had to patch it myself so rain wouldnt have flooded in and possibly ruin keepsakes on a 600 mile trip. Before leaving to destination, checked oil and it was 2 quarts low. Had to stop to get oil and do what UHAUL maintenance people should have. Truck engine ran bad enough at any speed below 55 MPH, therefore using more fuel than it should have. The truck also seemed to wander on the road more than it should've. Maybe the overlooked previous renters tree collision caused more damage than a 3 inch hole. I'm glad we made it to our destination despite the lack of attention to a vehicle by UHAUL..

Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason Corrie 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason Corrie 
Évaluation :
5

we went to pick up the truck at our original location and the truck was not there and had to go to this location to find one. you might let your customers know ahead of time that the rental wasn't even there

Dave Silbaugh 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steve Norris 
Évaluation :
4

For uhaul as a whole and not this location specifically... Stop charging per mile... It's definitely the last time I plan to use uhaul solely for the overpriced sense of it.

Todd Buckendorf 
Évaluation :
5

I was a walk in and was professionally helped by Andrew. Made reservation and returned a few hours later for the rig. Check out and check in was friendly and efficient. Very impressed by his service throughout the experience.

DAVID STARK 
Évaluation :
5

Great service: professional, helpful, and accommodating. This is now my go to business when moving.

GREGORY rockfellow 
Évaluation :
5

Great staff, who made renting a truck easy! Merci.

Karen Newhouse 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jeff Folz 
Évaluation :
5

I appreciate the customer service and Andrew puts me at ease!

dona baditata 
Évaluation :
3

You need to have your call center be more on key about where your pickup needs to be had a run around for an hour to find truck and they lost my reservation.

jeremy crane 
Évaluation :
5

Very professional operation thanks

dave douglass 
Évaluation :
4

Quick and Friendly. I woudl reccomend to anyone needing a moving truck.

Adam Pugmire 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Julie Beitzel 
Évaluation :
4

Everything was great. Being able to return the UHaul after hours and put the keys in the drop box was very convenient and appreciated. Having a dolly and moving blankets there in the truck in case we needed them was beneficial.

Zab Biason 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shane Hunter 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Holly Perryamn 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Susan Cagno 
Évaluation :
3

I was supposed to get a dozen of the moving/furniture blankets. When they were given to me they were bundled up in plastic bags and I didn't realize I needed to verify how many were there. When I went to pack things up realized there were only 9 blankets.

Carol Tillman 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicole Blake 
Évaluation :
3

Tell customers in advance that the equipment they reserved was NOT AVAILABLE (hours after scheduled pick up time), send to different town, inform us that we can return to a closer location, then 5 minutes before return tell us that's not possible .... Talk to rude customer service rep who obviously doesn't care when you say you will never use their company again .... I did receive a call back to help smooth some of this out but poor service over all

TERESA NASTAGA 
Évaluation :
5

It was a great experience. Thank you.

flora dermin 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Leon Hamilton 
Évaluation :
5

Excellent service à la clientèle.

MANUEL CAVAZOS 
Non les évaluations ont été soumises pour cet établissement.

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