Michael C.
Le client n'a pas laissé de commentaire.
Évaluations des clients Stor Moore Self Storage YVA LLC
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Témoignages des clients récents de Stor Moore Self Storage YVA LLC
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Josh L.
Service was friendly and efficient!
Thomas B.
Don't fuck up their reservation TWICE and not include the equipment that was rented. Because of this the move was delayed, then it rained, my stuff got all wet because the roof leaked and all I got was a “sorry†and a $50 credit. You guys really suck.
morrie L.
really great folks to work with, highly recommend!
MARIA C.
An ice/snow scraper would be nice. My trip took me through Kansas & Colorado, I drove through a storm and didn't have a scraper to clear off the windshield.
Adam M.
It was late at night and dark when I dropped the truck off. Do not follow google maps. It will tell you to turn down the side street next to the Sunoco which leads to a dead end residential neighborhood. Turn INTO the Sunoco and go across the parking lot to the facility. Much easier.
Kenneth L.
Insure that equipment is checked before customer arrives. My equipment was defective and I had to drive to another location.
NICHOLASPADRAIG O.
Karen checked me in during the pick up process...She was professional and very helpful...She is a credit to your company
Kelly M.
Pick up Address given in the contract was not the address location of the equipment.
MICHAELCOLIN M.
-Ryan has been very helpful, effective& efficient
Dana Marie S.
When I picked up truck and got home to load it up, it had about 2 inches of water in the back of the cargo area. I dried it all up and then loaded the truck. After reaching my destination and immediately unpacking, I saw several blankets were wet and my Ethan Allen dining table had water Mark's on it where the blankets got wet. There was a leak somewhere in the truck and water came in during the drive. I told this to the Uhaul clerk when returning the truck and she said she just works there and couldn't even make a note on my file about the leak and damaged table.
Frank J.
My trailer lights did not work on passenger side and none of the running lights where on at night. One of the 4 tires was at 15 lbs the other 3 where filled at the right psi, I filled the low tire. The trailer overall rode great and I was able to fit everything I needed in 6x12 trailer.
Marissa B.
Everyone there was so helpful they made use I was comfortable with the equipment I rented. They really value customer's
PAUL EDWARD A.
I don't think they can improve. It's a well oiled machine. I was in and out in 10 minutes or less.
Donna H.
Great customer service!!
Dorothy P.
VERY FRIENDLY PEOPLE, SURE WILL USE THEM AGAIN, ALSO WILL RECOMMEND THEM TO OTHERS. NICE STORAGE AREAS.
Herman H.
NONE AT THIS TIME
Carl T.
It wasn't obvious that a 2" hitch ball was required for the trailer. I had a 1 7/8" ball on my hitch and had to purchase a 2" one before I could get the trailer. The location attendant then had to search for a wrench so I could make the change.
Robert C.
Though my reservation was for this location I received a call the night before I was supposed to pick it up and was rescheduled to the Yorktown, VA location. I went there and was told I had to pick up my prepaid supplies at the J Clyde location. I asked if I couldn't just grab them from where I was, and they said no. This was the only problem I had with them. Otherwise, my experience was great.
JAnet M.
Great experience with the wonderful staff! We will use this location again!
Quincy S.
Very Friendly CUSTOMER SERVICE in processing paperwork their at grafton/york location. TRUCK WAS PREPARED. CLEAN SMELLING GOOD AND SANITIZED. HIGHLY RECOMMENDED !!!!!
Paul H.
Friendly and knowledgeable staff
Kevin G.
Very nice staff
Jerry P.
Very courteous and efficient
Chris N.
It was definitely partly my fault but they have three locations which hopelessly confused me because I don't have GPS. In the parking lots are so small if there's any light at all. Trucks were backed up waiting to be handled. And I think your $25 fee if you don't leave it clean is confusing. I thought I was going to get money back because I didn't read it carefully but it's still confusing. North Carolina Was a breeze and Yorktown was the complete opposite one location with the sign apparently wasn't even a location and a second location was small but I was directed to the third. And I live in Yorktown
Cassondra V.
Top notch customer service. Will definitely use again.
Tadele H.
Your Customer services are a top notch professional. Thank you!!
Campbell M.
Very helpful staff. Opened early just to help me get on the road sooner. Great folks.
Lisa Y.
I rented from Stor-Moor in Yorktown Va. They are extremely nice and helpful. Thank you!
Joe A.
N/A
Chad C.
Small problem with mileage, but the location verified my concerns with photos i had taken and corrected the discrepancy. Will highly recommend Stor Moore to all my friends.
Brian R.
good service
DAVIDSCOTT E.
Best rental experience that I have had- perfect.
KENNETHSYLVESTER W.
Very good customer service
ROGER D.
What I needed was available and prepared for my need.
gerald F.
Absolutely perfect. I had to have my reservation moved to this location due to my original truck being vandalized. The transfer to them was seamless. The vehicle was ready when I arrived at the lot, two minutes of paperwork and off I went. The return application on the phone was a great option too.
BLAIR B.
Excellent customer service, very professional and friendly.
George A.
Your personnel did not and are not looking at the rental agreement generated by your system that shows a return date of July 19 by 10:00 am and charged me extra even though I returned the vehicle by 2:30 pm on the 18th. I called them and they said they would correct this, usual sent me invoice (s) showing $0 extra and then followed it up with another invoice showing the charges again. Please correct the invoicing and get your system and processes corrected so others are not subject to this over charging.
Ira D.
None
Christina F.
Thanks so much for being here when I needed it.
Daniel L.
Attendant went out of his way to clear space for me to back in a trailer I was returning and help me to unhitch it. He was very personable and friendly and provided me with some information about the area after I mentioned I was new to the area.
Norman R.
Professional and great service.
Brett K.
Awesome experience since everything was ready when I arrived took only minutes to get hooked up and on my way and drop off was even easier!
austin B.
Moore Self Storage went waaaay out of their way to ensure that the equipment was 'sterile', and eased me through the challenges of hooking up the car towing dolly with cheerful guidance. The site called to check up on me when I was delayed, and were always friendly and helpful. They did a great job.
BRANDON Y.
The trailer/dolly I rented had a blow out on the highway. After the rim was removed, found that the tire should have been change long ago. The trailer also didn't have running lights. Something that was completely missed. Also, the website algorithm is off for which vehicles are safe for the trailer. The website said my vehicle will be alright when it wasn't. Found out that the awd vehicles should only be towed on a flat dolly and not the two wheel one. Now I have serious damage to my vehicle.
Stephen B.
Great staff
william G.
The item I was needing had to be checked in before I could rent it. They kept me informed the whole time until I could leave with what I was needing..
Sheri G.
Customer service
Frank M.
Nothing, very impressed with friendly help I received. Great group!
Steve D.
N/a
BEN H.
This is a top-notch location!
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