The lady in the office is very knowledgeable and very friendly always in a great mood to help!!Jolene S.
Customer Reviews for Stor Room Self Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Woodhaven, MI 48183
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 5h pm
- Sam : 9h am à 4h pm
- Dim : fermé
Heures d'ouverture spéciales
- 7/2/2021: 9h00 am - 3h00 pm
- 7/3/2021: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.CAMRON CHRISTIAN Q.
Everything was very smooth & easy. I'm not to happy about how the customer service rep talked to my mother verifying her as my Emergency contact. He was very rude and impersonal and hung up on her when the conversation was over. Process was over all enjoyable & easy, but poor customer serviceCourtney A.
The customer service was excellent, I felt she was friendly and personable. I will definitely go back and recommend to anyone.MARIA LOUISA C.
The sevice I got was fantastic! The lady behind the counter was SO HELPFUL! I would definately return if a uhaul is needed in the future.Tammy E.
Quick and Easy, No problems with rental or transaction.LAWRENCE GERALD- S.
These ladies were BEYOND wonderful. My husband had a siezure as we were finishing unloading the truck. They handled all aspects of cleaning, moving and checking in our equipment without hesitation as I had to follow the ambulance. They have my everlasting thanks for helping me get through the craziness!LISA M.
Le client n'a pas laissé de commentaire.Robert M.
I payed my bill in full. Only to be charged three different times for three different amounts. The place i rented from said not to worry and that they had taken care of the problem. I am still getting messages stating that i have not payed. I will never use this service again! I will not tell people to use uhaul. Find a friend with a truck or use a moving company!DOMINICDENNIS C.
Le client n'a pas laissé de commentaire.DON W T.
Le client n'a pas laissé de commentaire.JOHNNY ELVIS T.
Cathy was great and went above and beyond to offer great customer service!DAVID ALLEN V.
Le client n'a pas laissé de commentaire.Jesus J.
I didn't realize the unloaders left a pallet in the back of truck.wasnt aware of the policy. She come down on me terrible so loud I couldn't even think what I could do to try resolve the issues. I just wanted to get out of there she was so rude. You lost my business.GLORIA JEAN M.
Le client n'a pas laissé de commentaire.Michael W.
Excellent serviceJOSEPH RALPH G.
Le client n'a pas laissé de commentaire.PIETRO D.
Kathleen is awesome, she runs a tight ship! Rent there again anytime, AAAA++++ Thanks, RickRichard S.
Keep doing what your doing. The friendliness was addictive.PIETRO D.
Le client n'a pas laissé de commentaire.Alexis B.
The check engine light came on during my time with the truck and I did not receive a dolly that I placed an order forNichole K.
Le client n'a pas laissé de commentaire.CLARK FREDERICK H.
I want to highly commend Kathleen, who handles my rental process efficiently and quickly with the utmost respect and courtesy. I will be back!PHYLLIS JUNE E.
Very friendly and was very professional.SARA MARIE M.
Very friendly service. Thank you.Albertgethin J.
Le client n'a pas laissé de commentaire.VALERIE LYNN B.
The ladies who run this joint are AMAZING. They thought of everything, they keep you smiling and laughing the whole time you're there (5 minutes), and process was quick and easy. A++JOSHUA PAUL F.
Le client n'a pas laissé de commentaire.Tom Y.
Nothing . Great placeRonald C.
Le client n'a pas laissé de commentaire.Stan B.
Le client n'a pas laissé de commentaire.THOMAS H.
Cathy and Kathleen were helping and quite pleasant. I would recommend Stor room anytime! Thanks ladiesðŸ˜Kimberly E.
Keep Jeffrey Fritchman and hired more people like himLISA DENISE J.
Le client n'a pas laissé de commentaire.DEBORAH ANN D.
Le client n'a pas laissé de commentaire.BRANDON CHAVAZ P.
No problems at all.THOMAS WESLEY P.
No improvements. Everything was smooth and easy.Joe P.
Kathleen was very professional. The equipment was clean and in good working condition. I was happy with the rate and the proximity to my house.David T.
The online chat for uhaul is a joke and embarrassment. The take forever to respond and when they do they lie. The person said my second contact never responded even though I was sitting next to them and they never called.Ryan S.
The ladies behind the desk both amazing and extremely helpful,I will highly recommend and be returning thanks ladies for helping me through this!!!Jolene Smith/ScottJOLENE S.
Kathlene was excellent. A plus for U-HAUL.Ed S.
Service was amazing people were great and very helpful it was my first time renting and it was easy and stress free definitely would go back if needed or recommend to someone. Thanks again for everythingShawn T.
Very friendly and didn't take long at all to get in and out both on when I got there to pick up and when I got back to drop off.MARK STEPHEN B.
Le client n'a pas laissé de commentaire.lisa K.
Le client n'a pas laissé de commentaire.trevor P.
Kathy/Cathy, was wonderful helping me this morning. She is super friendly and great customer service. I would highly recommend anyone to rent from the stor room!! ðŸ˜ðŸ˜ Sincerely a very satisfied customer!!!!Kimberly E.
Le client n'a pas laissé de commentaire.Richard O.
The woman who handed me keys to the uhaul was not wearing a mask and there was another customer that wasn't wearing a mask as well.Hannah S.
Le client n'a pas laissé de commentaire.Geraldcalvin J.
Both of the ladies that run this office know what they're doing and how to take care of their customers. Super sweet and like i said, run it very efficiently and smoothly. Great business, fun energy, highly recommend and will be going back if i need storage or a uhaul!morgan W.
The two young ladies were great wonderful energy at 9:00 am and raining like crazy. Great personality in and out with the phone app. Same energy went I came back smiles. Now the one on livernois in Detroit mi terrible open late then ones I came in told me he didn't have any truck until Monday and he still didn't try to book me for a truck.Michaelanthony J.
I had a great rental experience.Donald B.
Excellent customer serviceray W.
Le client n'a pas laissé de commentaire.Rebecca G.
Staff was extremely helpful and friendlyJim W.
Le client n'a pas laissé de commentaire.Kathy W.
Excellent customer service. Very helpful.Val W.
Woodhaven location was excellent. However, I was supposed to pick up my truck at 899 W Baltimore St, Detroit, MI 48202. My truck was not there and I had to drive 40 mins to Woodhaven and had to pay movers an additional one hour while they waited for meMarek O.
Le client n'a pas laissé de commentaire.James W.
With my overall experience I would never recommend Uhaul to anybody. I've moved several times and this by far was the worst most horrible experience I've had. Especially with your storage unit facilities. Nobody has any idea what is going on.Cherie S.
Improve the 24/7 experienceGary M.
Clean office. Wonderful office staff. Fast and efficient service. I will rent here again.morene K.
I would recommend U-Haul to anybody especially this location I was met with a smile by the of name Kathy, she made my return and drop off very pleasantWILBURT EUGENE T.
It cost me 150Dollars for U-Haul for one dayJOSELYN VIRGINIA W.
Le client n'a pas laissé de commentaire.KAYLA ANNE T.
Le client n'a pas laissé de commentaire.Thomas P.
Excellent customer service and very helpful, especially on a last minute request. Merci.DAYAANIDHI P.
Very friendly staff and helpful.ROBERT S.
This location is one of the best I have delt with. The employee there are alway pleasant and easy to work with. I would highly recommend themPeter M.
Always friendly and knowledgeable. This is the place I will always go when in need of a truck or moving supplies. MerciBrenda B.
Nothing. Kathleen made everything simple.Brad B.
No need to improve a thing , the staff is wonderful, kind and extremely helpful, my pleasure to be n there company!!!!!! Thank you Lady'stracey C.
Le client n'a pas laissé de commentaire.Margaret D.
Le client n'a pas laissé de commentaire.MATTHEW R.
Truck did what it needed to doArmando S.
Office personnel was polite and very helpfulTristan H.
Le client n'a pas laissé de commentaire.Candice H.
Le client n'a pas laissé de commentaire.Rick H.
Le client n'a pas laissé de commentaire.Miklyn M.
Le client n'a pas laissé de commentaire.Greg F.
Le client n'a pas laissé de commentaire.Andrew R.
Le client n'a pas laissé de commentaire.Margaret D.
Le client n'a pas laissé de commentaire.Phil F.
great customer service!Maryfrances O.
Le client n'a pas laissé de commentaire.Douglas S.
Le client n'a pas laissé de commentaire.Tracyelizabeth M.
Le client n'a pas laissé de commentaire.Christopher S.
We put vas's back in the truck but we're still charged for more. We drove 22 miles the gas we added to the truck was sufficient I selected for a dolly and did not have one one the truckRaymond R.
Le client n'a pas laissé de commentaire.Ernest S.
Le client n'a pas laissé de commentaire.Josephine F.
Le client n'a pas laissé de commentaire.Kyra H.
Keep up the good workMelvin R.
Le client n'a pas laissé de commentaire.mike C.
Great front desk customer service. Would drive again 20 miles out for their services. Great job and keep it up.Michael S.
Le client n'a pas laissé de commentaire.Spiros G.
Location excellent only because of the worker. The new checkin procedure not user friendly. For one the lock was frozen stuck on the rear door. Luckily the person working was super friendly and helpful.Robert H.
Vary friendly staff and great service.Philip B.
Le client n'a pas laissé de commentaire.Morgan A.
Le client n'a pas laissé de commentaire.Dan S.