Customer Reviews for Stor Room Self Storage
(U-Haul Neighborhood Dealer)

812 évaluations

25080 Hall Rd   Woodhaven, MI 48183

(734) 720-0120

Heures d’ouverture

  • Mon-Fri: 9 am–5 pm
  • Samedi : de 9 h a.m. à 4 h p.m.
  • Sun: Closed

Services dans cet établissement :

Pour nous contacter

(734) 720-0120

25080 Hall Rd
Woodhaven, MI 48183

Services dans cet établissement :

Heures d’ouverture

  • Mon-Fri: 9 am–5 pm
  • Samedi : de 9 h a.m. à 4 h p.m.
  • Sun: Closed
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Perfect service!!!

Dianne Piros 
Évaluation :
5

The staff was very helpful and very kind

david rogers 
Évaluation :
5

Not a thing, they run it beautifully at that location.

Rodney Lewis 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tony Amore 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Artemio De Los Santos Jr 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard Martin 
Évaluation :
1

terrible experience. uhaul was dirty and had a check engine light. Also returned the truck a hair below 1/4 tank and got charged $60 for "6 gallons of gas" plus a refueling fee. make that make sense? terrible, horrible staff and the truck was a piece of junk.

Jason Coleman 
Évaluation :
5

This is my third time renting a truck from this location. Each time, the truck was ready, clean available. The staff is very helpful and there to answer your questions.

Jeffery Majtyka 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Toni Adler 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Richard Gabri 
Évaluation :
5

Best place to rent a truck. They aim to plz ! Thank you ...

seamus Imes 
Évaluation :
5

The lady that worked with me was very nice and helpful. Would recommened this location to anyone. I had a good experence here.

Thomas Carter 
Évaluation :
4

Le client n'a pas laissé de commentaire.

LUIS DIAZ 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sandra Carnes 
Évaluation :
3

We rented a 19,95 truck and I returned it the very same day and they charged me 85 I could not understand that. But other then that it was good

Patricia Little 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael Borso 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jenny Ilas 
Évaluation :
5

Above & beyond . Ya'll know how to really work with people & make things happen. Will always come here first ! Thank you & extremely grateful ...

Linda Imes 
Évaluation :
5

The ladies there was very Pleasant. Would deal back with them any time.

Craig Fowler 
Évaluation :
5

The sales team was very helpful and understanding to my needs.

Johnnie Stinson 
Évaluation :
5

The best customer service experience at Uhaul was from this location. Would definitely recommend this location as well as use this location again.

Thomas Lucier-Canejo 
Évaluation :
5

I used this location 2 times, very helpful staff.

Tracie Felker 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Mark Steffy 
Évaluation :
5

No need for improvement. Kathleen at Stor Room Self Storage is AWESOME! That's all that needs to be said!! HAVE A GREAT DAY

Lisa Lang 
Évaluation :
5

Veteran discount?

Paul Alcantar 
Évaluation :
5

Provide location phone number to customers.

Clarence Ferrell 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles Lovely 
Évaluation :
5

Everythong was just great i@wouldnt change a thing

Ben jamim 
Évaluation :
5

Kathy was awesome

Tracie Felker 
Évaluation :
3

I have not received my deposit back yet even though the email says I have and they supposedly charged me for gas even though I returned the truck filled to the spot I was supposed to.

Pamela Barron 
Évaluation :
5

Great service.

Robert Brushafer 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew Harris 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kyle Kramer 
Évaluation :
5

Awesome service and the in store rental process is very smooth 😎

ANDREW COOGAN 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jakesha Marshall 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Don Ukrainec 
Évaluation :
5

EVERY time I go in here they are TOP DOWN THEE BEST..Always clean..friendly..timely...I GO NOWHERE ELSE NOW!!

DOMINIQUE SHATYR HIGGINS 
Évaluation :
5

The customer service was amazing from the time of reservation to the time of return. Kathleen who was working was awesome to deal with. Kathy handled another reservation was perfect. Merci

Tim Ames 
Évaluation :
5

The 15' truck was great and preformed well. Better mileage than expected! I can't say enough about the counter service. Kathleen was one of the best customers reps I have ever encountered! Every business needs one of her!

Darryl Ridener 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL JAMES 
Évaluation :
5

Kathleen was wonderful to work with and handled everything with us in an excellent and professional manner.

Frank Jaskula 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shnise Peagler 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DALE CARMELLA DIXON 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael DeRosia 
Évaluation :
5

The Ladies in the Office were very helpful to me. I am glad I chose this location. **I accidently left a spare set of car/house keys in the cup holder. Their Office called me right away to notify me. I am very grateful!

Joseph Shoaf 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ann Lynch 
Évaluation :
5

The employees were so helpful and professional 😀

DONNA RENEE 
Évaluation :
5

Lady made me feel like family went out of the way to make sure I had everything I needed asked if I had any questions or concern was really dedicated to make sure the customer was happy.

Michael Dorris 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Don Ukrainec 
Évaluation :
5

It was perfect. The uhaul person I dealt with was very personable and answered all questions and helped we with every part of my rental.

Donald Hillman 
Évaluation :
5

Satisfaction

Babette bogam 
Évaluation :
5

Keep doing what your doing

James Crumb 
Évaluation :
5

Le client n'a pas laissé de commentaire.

donna riddle 
Évaluation :
5

Excellent service friendly team, easy to do business with and I felt valued and appreciate it. Great experience

ALBERTO REYES 
Évaluation :
5

Lady at counter was really nice and helpful.

jared Doyle 
Évaluation :
5

I did have the truck break down, but the staff at this location handled everything and were very understanding and helpful. They waived the charges of the rental which was very respectful of them even though it was out of their control, but that just shows they appreciate your business.

Jeffery Majtyka 
Évaluation :
2

The truck broke down on me and, it took 3 and half hour for someone to service me, and get back to it's location. My son was with it was cold I had to call someone to get my child and the rest of my things on top of that. The location is saying that the truck is not there. So where is the broken down truck at?

Ciera Marshall 
Évaluation :
5

online, too many screens to go through before booking

stavros dionyssopoulos 
Évaluation :
5

I was kinda confused about where I needed to go on the website to initiate the process but once I figured that out it was real simple. There wasn't any option on my return form to leave notes so hopefully it's fine that we tracked snow inside the cab because that's pretty unavoidable in Michigan but I tried not to the best I could!

BRANDON HICKS 
Évaluation :
5

The staff was very friendly and helpful. This was my first time using the mobile app for rental and it went very smooth. The truck was there , clean and ready to go.

Jeff Majtyka 
Évaluation :
5

Was great dealing with Kathleen. Easy in and easy out, Was smooth and moved everything I had to

Michael Yuchuck 
Évaluation :
5

The Agents there were awesome! I would definitely go back there and would recommend them to everyone 

ANDREW COOGAN 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Don MEADE 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David Taft 
Évaluation :
5

Amazing people! In today's world, it is a scarce yet refreshing surprise to find. So naturally, as I was vacating their storage unit I had rented for 7 yrs, it was more of a pleasure to be able to support this small business one last time by renting a truck from their location.

TRACY LYNN LINVILLE 
Évaluation :
5

Nothing. Everything was great! The girl in the office was super helpful and kind. I would absolutely recommend them to any/everyone! This was my third time using them and I would absolutely use them again!

Kaelen Koskela 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Denae Harper 
Évaluation :
5

The people in the office were absolutely wonderful! I'll tell anyone and everyone to go there !

Therese Demyanovich 
Évaluation :
5

The lady working there was very thorough in explaining everything and very nice. Will definitely, absolutely go there for any future moving needs. She was just awesome. Highly recommend

Shereen Maddex 
Évaluation :
5

nothing

richard salinas 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SUSAN KELLY JONES 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Errol TOWN 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark Davis 
Évaluation :
5

Kathleen and Kathy were exceptionally kind, knowledgeable and helpful.

James Gilleran 
Évaluation :
5

No improvements needed. The girls in the office are amazing! This was my second time using them this week and both times, they were extremely helpful, professional, friendly, and polite. Made me feel very comfortable asking my "dumb" questions. Would absolutely use them again and refer them to my friends/family! Thank you both again for everything! I appreciate you!

Kaelen Koskela 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kaelen Koskela 
Évaluation :
5

Outstanding service and very friendly and helpful staff. I'll be back!

Michael Thompson 
Évaluation :
5

Storage owner was a great representative for your company

KEITH PAQUETTE 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michelle Powell 
Évaluation :
5

Very helpful, very nice and very clean facility. Close to our home, this is the second time we used them.

Thomas Wirth 
Évaluation :
5

Owner is easy to work with, very accommodating!

KEITH PAQUETTE 
Évaluation :
5

They were very helpful and even had suggestions on how to save money. I am definitely using them next time I need to rent.

James Ibarra 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rachel Noche 
Évaluation :
5

No comments, renting a truck was painless and easy.

Philip Lincoln 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patricia Minnick 
Évaluation :
5

I am unhappy with the auto check-in result. I drove 15 miles. I put in $15 worth of gas, have pictures before & after of gauge, and I'm being charged $13 for gas. The representative agrees but I haven't gotten a refund. The process requires a picture but then doesn't accept it. Very disappointed.

Deborah Tanner 
Évaluation :
1

Maybe check out your truck before you rent them out

CRYSTAL SHEREE 
Évaluation :
5

Staff was friendly and helpful

haley pawlowski 
Évaluation :
5

Le client n'a pas laissé de commentaire.

gerald baynai 
Évaluation :
5

Staff were amazing. Saved the day.

Gary Jackson 
Évaluation :
5

Excellent employee, good service. Thanks

Walter Sassack 
Évaluation :
5

The experience couldn’t better!! Thank you

Gerald SPILLANE 
Évaluation :
5

Rien

richard salinas 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kelly Holguin 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric Kulaszewski 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lynne Green 
Évaluation :
5

Fast, courteous, and friendly service. Truck was clean and in great working condition. I was on the road within 5 minutes. Shop had everything needed for moving and storage. Price point was spot on. The folks behind the counter made my son and I feel we were not only welcome, but we were all just a part of the community. 100 % satisfied!!!

Robert Wolsek 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jamie Waters 
Évaluation :
5

Make sure you give the customer all the correct information

JESSE EUGENE SPRINKLE 
Évaluation :
5

The team at this location are great! Very helpful and overall nice to work with!

Richard Martin 
Non les évaluations ont été soumises pour cet établissement.

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