Customer Reviews for Storage Choice of Foley LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Storage Choice of Foley LLC

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nick D.
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Customer did not leave a comment.

Brenda K.
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The truck vibrated and would shake. The AC did not work .check your trucks before renting.

David A.
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Amazing customer service!!

Sheryl S.
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Reserved hand truck and that morning I picked up truck they had rented to someone else. Made my move very difficult to move boxes and appliances. So, I had to go buy a hand truck and wasn't prepared to spend the extra money when I had reserved one with truck. I thought when you reserve an item it goes to you first.

Ryan G.
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So far I have been charged 4 times for the uhaul and then reimbursed for 2 times did not have the equipment I ordered at this location

John G.
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Only charge me what you said you would. I was charged for 2 days after being told I could return after one day and get a reduction from my two day rental. I picked up on Saturday and returned it the next day, Sunday.

Scott T.
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Customer did not leave a comment.

Timothy B.
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Gene M.
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Bert M.
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Very great service.

Claude S.
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Customer did not leave a comment.

John G.
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Jackie D.
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Nothing.

David B.
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Get rid of this nonsense check in process the people are great but the online process is rediculas!!!!! I spent an hour trying to get my truck online in the rain with my children because the connection was week and we got dropped off not realizing we had to do online nonsense luckily I had a cool guy on the phone to walk me through it.

David L.
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Customer did not leave a comment.

Mark G.
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The Manager there assisted me in providing a new trailer pig-tail and l only had a short delay for that repair.His name was Ed and he was focused on getting me on the road. Very helpful!

Emmett J.
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Used before and would do so again

Bradley C.
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Customer did not leave a comment.

John C.
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Joseph W.
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Over all. Great job. Coach and Jesica

Todd W.
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Customer did not leave a comment.

Robert M.
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Customer did not leave a comment.

Rocky P.
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Personnel was curtious and helpful. Uhaul app was not easily to comply with and didn't work for several tries to complete. Otherwise the equipment and personnel was very helpful.

Christina C.
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Customer did not leave a comment.

Anna T.
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Emmett J.
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Tammy B.
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james S.
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I wanted to pay cash and the system made it impossible. Coach was very helpful but could not get the system to accept cash, when I bought it back the same day I was told it had already closed out for charge. The truck was very nice.

Joseph W.
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Customer did not leave a comment.

Gilbert H.
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Thanks ??

Creig T.
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This U-Haul is a new facility in our town and the managers are wonderful. I have dealt with U-Haul many times in my life, but everything about this time was much better. Thank You.

Terry R.
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Great customer service both were friendly and professional, fast, informative and helpful.

John C.
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The lady was kinda rude and she didn’t act like she was too happy to deal with anything or anyone. I pulled up to the front of building so they could check the truck and she told me to park it and they would check it later. Will not rent or return to that location again. And will not recommend it either.

Ronald R.
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Eddie was very helpful .Insured the trailer was mounted and safety was checked with tongue tightness and insured lighting was working

Joni S.
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Customer did not leave a comment.

Carlos Q.
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Congrats

CURTE S.
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Customer did not leave a comment.

danny T.
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Continue the excellent service,

Greg M.
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Customer did not leave a comment.

Charles C.
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I’ve rented from this location before nice trucks clean and staff very nice

Dalton B.
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Customer did not leave a comment.

Susan O.
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Coach was very helpful with our drop-off. Thank you!??

Johnathan M.
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Customer did not leave a comment.

Donald J.
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very friendly gentleman. good service.

Michael F.
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Great customer service

CURTE S.
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Customer did not leave a comment.

Jeff L.
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Customer did not leave a comment.

Justin G.
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Customer did not leave a comment.

Kelly R.
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The representative in this store was very nice and knowledgeable.

Laura P.
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Customer did not leave a comment.

Joanne S.
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Cynthia R.
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Customer did not leave a comment.

timothy C.
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Coach was very helpful and everyone that I dealt with was very friendly and helpful. I would recommend this location over others in the area as I have had experience with others in the area that had less than stellar service.

Tyler W.
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I have tried to reach out and been waiting around for the person who’s in charge of the foley area. I was told he was going to call me but never gave me a call. I was treated so rude by the manager and I stuck up for myself and told her not to talk to me the way she was, she threatened to call the law and she banned me, because I had asked her about the charges that weren’t supposed to be on my bill. I’m disputing the charges and still waiting to talk to a leading staff member. Uhaul really needs to pull their business from this location, this has been worst experience I’ve ever had with uhaul. I just got my number changed today so this is my new cell number 251-620-6158

Ricky C.
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Customer did not leave a comment.

Matthew B.
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N/A

Curt S.
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Customer did not leave a comment.

Curt S.
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Eddie was great.

JAMES W.
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Customer did not leave a comment.

MARK L.
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Coach is the best

John R.
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Customer did not leave a comment.

Daniel C.
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Eric R.
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Theses people were great is providing service.

tom M.
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There were cracks in both fenders of the dolly I rented but was not a problem. The young lady that leased to me was spot on and knew her job well. Very good transaction. Thanks

Ellis E.
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Customer did not leave a comment.

Arther L.
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Customer did not leave a comment.

rick P.
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Incompetence and negligence on behalf of the employee and management rented a truck and trailer trailer broke after 40 miles on the road took 4 hours to fix tire and then would not replace trailer we had to take our personal truck off the trailer and drive to our new house and uhaul would not repay for trailer not used but took additional money off our debt card we were going one way to Scottsboro Al uhaul sent text the truck was to be returned to Panama City Florida 6hrs 37min to drop off I have asked for refund plus money for gas since we had to drive our truck that was on the trailer to date we have heard nothing from uhaul if no reply by thanksgiving I will turn over to our attorney he already said he would be glad to take care of we would not recommend uhaul for rental of any truck or trailer we will also contract local tv stations for consumers alert 2 senior citizens that got the shaft

Brian S.
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As previously stated the system for trailer rental pointed me to a location that doesn’t handle trailers but how would they know otherwise. I eventually got the trailer rental on my own and had no issues dropping it off after hours following the self check in on my phone.

Renea L.
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The pickup place was perfect and extremely helpful.

David H.
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Foley mgr was excellent customer service

Donna H.
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The person behind the counter could not have been more rude than what she was.

richard B.
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This was an after hours drop, and I don’t have an answer!

Ryan T.
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Customer did not leave a comment.

Joseph S.
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Customer did not leave a comment.

DIANEE A.
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Customer did not leave a comment.

Stephen B.
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??

Bfandon D.
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Customer did not leave a comment.

jamie F.
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Staff there was extremely helpful and pleasant.

John W.
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Customer did not leave a comment.

john K.
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Customer did not leave a comment.

Bryan S.
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Best workers here!! Very accommodating, friendly, helpful and fast!!

Eric R.
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Customer did not leave a comment.

Matthew B.
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Customer did not leave a comment.

John W.
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Customer did not leave a comment.

Timothy M.
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The receiving man came and unhooked the trailer, made sure all looked good and asked us if we had any problems, which we did not, could not have asked for anything better, everybody went above and beyond

Jared D.
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Very knowledgeable and provided great techniques to load.

THOMAS J.
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Customer did not leave a comment.

James G.
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Great service. Good equipment. Friendly people.

John P.
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The truck pulled to the right, had play in the steering, the blower motor quit working so no heat or air and it shimmied so bad the side mirrors shook.

John P.
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Customer did not leave a comment.

Joshua C.
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Be honest and make damn sure that the deposit and the rental amount or what you charge the customer not a different fucking number I will not use Uhaul again

Joseph W.
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Eddie was helpful and patient

ramon S.
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Courteous service. Explained process clearly.

Dorinda R.
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Customer service was great

Gloria P.
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Customer did not leave a comment.

Katrina G.
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I was very pleased with the location and the staff.My only complaint was .99 cents a mile cost I believe thats to much.It made my bill $194.

Lance M.
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Eddy and Coach were so helpful and quick with meeting my needs.

Shawna M.
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None

Shawna M.
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None

Becky G.
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I explained I had an issue with the trucks steering. They told me to call and report it. I called and they told me to put it on this review. The trucks alignmet was way off. It pulled terribly to the right. If you let go of the steering wheel or were not actively pulling it to the left it would shoot over the line and off the road. This made for an excruciating 900 mile trip! My husband and I traded off and were still exhausted when arriving!! That combined with the lack of cruise control made us never want to rent from you again!

No reviews have been submitted for this location.

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