There was 5 employees working the day i picked up my trailer. The morning i walked in 2 if them were on the computer and ignored me at the counter for 2-3 min. They did not even acknowledge me till i said something. Horrible customer service.
Carl J.
Trailer Rental & Towing in Foley, AL at Storage Choice of Foley LLC
(Concessionnaire U-Haul dans le voisinage)
2801 S McKenzie St
Foley,
AL
36535
Services dans cet établissement :
Pour nous contacter
2801 S McKenzie StFoley, AL 36535
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 8h30 am à 6h pm
- Sam : 8h30 am à 1h pm
- Dim : fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Foley, AL 36535
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
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Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
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Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 5.0
Great Service
Gilberto G.- Rating:
- 3.0
Have the truck ready when supposed to be ready. Or at least give customer the extra day that you delayed them.
Noel S.- Rating:
- 4.0
Be more upfront about†feesâ€
Richard C.- Rating:
- 1.0
Because of the money that been tooking from me double changes.
JOSEPH S.- Rating:
- 5.0
West was very helpful and went the extra mile for me.
MARY B.- Rating:
- 5.0
Great service
MARK L.- Rating:
- 3.0
We're not very helpful with trailer hook up. I did not understand all of the electronic paperwork aspect and it was not explained
JOE M.- Rating:
- 5.0
Great staff and we appreciated them hooking the trailer up for us and ensuring the lights were in proper working order!
Brian R.- Rating:
- 1.0
Personnel was very hostile. I told him that we picked up the truck dirty. He said that didn't matter, I would have to pay to clean it up.
Daniel C.- Rating:
- 5.0
Nothing
ODOM V.- Rating:
- 5.0
no suggestion
JAMES A.- Rating:
- 5.0
Great service & assisstance! Rental agent was outstanding!
RICHARD C.- Rating:
- 5.0
Easy in and out. Large retail space with plenty of moving supplies.
JOHN H.- Rating:
- 3.0
Try to help customers to resolve an issue they had with a damaged rental
EDGAR G.- Rating:
- 5.0
It has nothing to do with the location but your rental policies and procedures are becoming increasingly difficult to do business with. I have to upload my driver's license each time. You are forcing more and more work on customer. You would not assign drop off point at either reservation time or even pick up time. I spent almost an hour on hold with your customer service trying to define the drop off point. I will pay more to rent from someone else anytime I can. You have problem and they are corporate problems and yet all you survey is the locations.
NOLEN S.- Rating:
- 5.0
Great service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
RONALD G.- Rating:
- 5.0
Have 10 footers or cargo vans to rent.
jason E.- Rating:
- 3.0
complaining the whole time about the other guy not letting me drop it off there
Doug R.- Rating:
- 4.0
Could not use the uhaul ap to return the truck we stood in the parking lot 30 minutes waiting for the pics to down load. Came back a 2nd time to try again, gave up and put the keys in the box and left. I tried to call and left a message but no one has called me back.
Rene D.- Rating:
- 5.0
The onsite associate was very nice and knowledgeable. The transaction was seamless.
david B.- Rating:
- 5.0
Great service
GERALD F.- Rating:
- 5.0
Customer Service was excellent. I will be using this location again as needed.
Michael B.- Rating:
- 2.0
Haul didn't supply the van that had been orders 3 week prior. I was guaranteed I'd have a cargo van. Low for loading and unloading heavy boxes. More employees were required to handle the job because I-haul ignored my request. I have used u-haul in this area for 5 years with my catering business. This is not the first time I've rented. This is not the particular location fault. They were trying to help fill a order. It's specifically uhaul Uhaul can honor their word.
LORAINE O.- Rating:
- 5.0
Everything was perfect
JOEL A.