Customer Reviews for Storage Choice of Pascagoula
(U-Haul Neighborhood Dealer)

316 évaluations

3326 Market St   Pascagoula, MS 39567

(228) 712-9061

Heures d’ouverture

  • Mon-Fri: 8 am–6 pm
  • Samedi : de 8 h a.m. à 1 h p.m.
  • Sun: Closed

Services dans cet établissement :

Pour nous contacter

(228) 712-9061

3326 Market St
Pascagoula, MS 39567

Services dans cet établissement :

Heures d’ouverture

  • Mon-Fri: 8 am–6 pm
  • Samedi : de 8 h a.m. à 1 h p.m.
  • Sun: Closed
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
4

Le client n'a pas laissé de commentaire.

DONALD FLEMMING 
Évaluation :
5

This was my first time in 40+ years to ever use a U-Haul truck. I loved it! The truck ramp helped out tremendously and I will definitely use U-Haul again!! The only problem I had with my rental was the price, I believe it could have been a little bit lower but, you get what you pay for and the truck was awesome!

jeremiah smith 
Évaluation :
5

The gentleman at the front, Steven, was very helpful and the whole process was completely smooth because of him. I appreciated his help tremendously and if I ever need to move something again, I will be back because of him

Charlton Read 
Évaluation :
4

Le client n'a pas laissé de commentaire.

tony forsman 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patricia Fisk 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSE MELENDEZ 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Johnny Coleman 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Johnny Coleman 
Évaluation :
3

Put on the pull behind trailer really low rather than flipping the ball. The U-Haul was a half inch of the ground

Devin Langdon 
Évaluation :
5

Great service.

Skyler Culbertson 
Évaluation :
5

The associate at the counter was extremely helpful and polite. Pick up and return was a simple quick process.

ROBERT STANTON 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rikkia Brown 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LORETTA SANKS 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tracey Hunt 
Évaluation :
4

My overall experience was at good except when went to return truck couldn't find key drop box maybe didn't look hard enough or maybe couldn't see it because the pole was blocking it but staff was great

Robyn Jones 
Évaluation :
4

Le client n'a pas laissé de commentaire.

George Hollister 
Évaluation :
5

Le client n'a pas laissé de commentaire.

terrance wells 
Évaluation :
1

This location will charge you a $25 cleaning fee for a few particles of dirt from your shoes! Steve is extremely rude and doesn't care to help his customers with anything.

Victoria Turner 
Évaluation :
4

The traffic service cancelled my reservation and they had to find me another truck at another location. Not to thrilled about that. As well as being charged 25 dollar cleaning fee when vehicle was in perfect condition.

kevin stiles 
Évaluation :
2

He told us two different things so the U-Haul was a little more experience than we thought it should have been. He said it was a 100. Deposit and the U-Haul came came up too 154 that's to high for a same day return.

Sandra Biggs 
Évaluation :
1

On return I was charged $40 for a clean up fee. The pictures that were sent to me were nothing more that a few pieces of dirt from my shoes , what a scam

Lance Robinson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

King Lovett 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Reginna Hollins 
Évaluation :
5

Le client n'a pas laissé de commentaire.

kelly Hembree 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ervin Albino 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Yolanda James 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas Lepre 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Ismael Sandoval 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Ismael Sandoval 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tiger McCann 
Évaluation :
1

He charge to much it was already dirty

Coreyannie Wells 
Évaluation :
2

I rented a truck for a day. I was charged for a day or 24 hours and I received a text saying the truck was to be back in 6 hours. So I had to rush back to have the truck back in a quarter of a day. I was still charged for 24 hours which I had only 6. Never again!

MICHAEL HARRIS 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kathleen Schubert 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James Lee 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Joel Mason 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donald Cofield 
Évaluation :
4

Replace some of the online women. One didn't some to know what was going on and the other had a nasty attitude!

Linda Clark 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James Washington 
Évaluation :
5

Be more proactive on maintenance. I was worried the whole time I would have a blowout on my trip. 1000 miles round trip on Alabama highways/interstates where good tries are susceptible to damage but these tires were balding and cupped out. Thank the Lord we made safely. Door was hard to deal with. Sagging. Other than that, they trailer did fine.

Kyle Crosby 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JOSE AVILES 
Évaluation :
1

I believe that if I rent out your equipment for more days than I use it, that I should be reimbursed for the days that I do not use. For instance I rented for 2 days, but only used it for 1 day and returned it the same day. Refund me my unused days and put my money back on my card account. For an unused credit.

FITZGERALD HODGE 
Évaluation :
1

They charged me an extra 68 dollars for some unspecified reason. I did what they asked and put gas in it and swept out the back. I dropped it off that night as 6 pm which they said was fine if i had to drop it off later that night

Robert Larrison 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jessica Lawrence 
Évaluation :
5

The manager Steve and assistant Bruce are 5 Star employees

Jessica Lawrence 
Évaluation :
5

i don't think you can. service was great at pick up and drop off. the two guys that took care of me were very polite and even took the time to tell me they hoped I had a good vacation, witch I did. The trailer I rented made thing a lot easier gettering my family there and back. Thanks, Terry Scott

SAMUEL SCOTT 
Évaluation :
5

The UHaul Store at 2903 Shortcut Rd, Pascagoula, MS actually arranged everything. The young lady was excellent.

Leroy Foster 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michael Fisher 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Louise Haynes 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul Homeyer 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Issac Stallworth 
Évaluation :
5

Bruce Garriga was a total class act. Will ask for him personally anytime I have moving needs.

AUSTIN HAYGOOD 
Évaluation :
1

Hire a manager

Nancy Craft 
Évaluation :
5

Le client n'a pas laissé de commentaire.

allyson knight 
Évaluation :
3

Teach the clerk some customee service

Darius Chaney 
Évaluation :
4

Le client n'a pas laissé de commentaire.

RAMON ALMAZAN MARTINEZ 
Évaluation :
1

Le client n'a pas laissé de commentaire.

KATHRIENE BALL 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EPIPHANY RICHARDSON 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JOHN DODGE 
Évaluation :
5

Was thankful to get this 10 ft truck. Will be using this place again for help moving rest of furniture in next couple weeks they offer helpers which will be much needed.

KAREN GRAY 
Évaluation :
1

The owner of this u-haul location is a asshole, and treats customers like crap. This man should not be the face of u-haul, he gives your company brand a poor showing, he does not care about his duties as a rep for a nation wide company.

JULIAN BOYD 
Évaluation :
4

Overall a seamless rental. Self return was easy. Only took a few minutes

Donald Mcinnis 
Évaluation :
3

suggesting a dolly, and padlock for long trips!

CECELIA JARVIS 
Évaluation :
1

Have truck ready, tell employee to not be a sleep in the back. No dolly.

LAURIE LONDON 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Miguel Figueroa Rios 
Évaluation :
4

Everyone that I spoke with were very helpful; so I’m not sure if you can improve much more.

GERALDINE SMITH 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Monica Simmons 
Évaluation :
1

The worker was rude and unfriendly.

SADE STANTON 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PAIGE BAUCUM 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tiffany Elly 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DELORIS HUFF 
Évaluation :
3

Le client n'a pas laissé de commentaire.

NATASHA OKELLEY 
Évaluation :
1

Steven was UN-welcoming. Said he didn't have a 20 ft. truck and instead replied, "I don't know why they sent you over here." There WAS a 20' truck outside, for the past 2 days, but he said it was reserved for someone else. When I asked him to check me in with inspection of the truck, he didn't offer and waved me off, as "you have SafeMove insurance, so don't worry about anything". If you MUST use this location, get BRUCE to assist, as he is better with customer service, but I do NOT recommend this location. They act like they don't need the business.

TIMOTHY BARRY 
Évaluation :
4

Very friendly Staff. Quick and efficient Service.

Kirk Dyer 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew French 
Évaluation :
5

Steve is a professional. He is helpful and friendly. Highly recommend this location.

WILLIE BAILEY 
Évaluation :
4

Wrapping material inventory out

FREDDY JACKSON 
Évaluation :
3

The customer service at this location seamed very rude to potential customers asking questions about rental equipment Then was the same way when I told them I had a reservation for a transport pickup I rent frequently and I will say that I will not be back at that location I will use a different company before I go back to that location

Charles Trahan 
Évaluation :
1

Manager was rude and condensending. Changed his tune when I told him I would leave the uhaul trailer in the middle of main roadway. Won't rent from the return location and will post on Social media on this asshole and location.

RONALD PHILLIPS 
Évaluation :
5

The customer service rep at the front desk was the sweetest he even drew me a map so that I could find my storage unit. He went above and beyond for me and I am highly satisfied.

Nafacha Miller 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Mary Schubert 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JESSICA LAWRENCE 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RASHONDA EDWARDS 
Évaluation :
2

The people weren't very friendly nor helpful. Please consider that we know we are in a pandemic, but would like to be treated kindly and fairly.

Jimmy Lee 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard Chenoweth 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vervina Bazzel 
Évaluation :
5

Le client n'a pas laissé de commentaire.

joan paulino 
Évaluation :
5

It was really good. The truck drove well and there were no hiccups. Thank you for all of your help.

TABITHA LETT 
Évaluation :
5

Le client n'a pas laissé de commentaire.

david young 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dabbs Woodruff 
Évaluation :
3

I rented a storage unit at this location. I returned with full trailer to unload at the storage facility but the access code wouldn't work. There is no help after hours. Had to take off work to return the next day to unload and return the trailer. Can't say I wasn't upset but I cooled down Monday and returned the trailer. They didn't charge for the extra day, but it seemed a little hostile in the attitude department. I lost a whole day of work because of a system malfunction. I would expect at the very least an apology for the sever inconvenience.

Sean DuBose 
Évaluation :
5

Stephen and Bruce are always helpful and professional. Excellent service!

Robert Myrick 
Évaluation :
5

Stephen and Bruce have always offered excellent service with a friendly and professional attitude. I am requesting a discount of one day, since we did not use the trailer for the full service. Expected I am requesting a discount of one day, since we did not use the trailer for the full service period originally expected. Grateful for ANY support you can offer.

Robert Myrick 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Celeste Laws 
Évaluation :
1

On employee charged my bank card without my permission, the price and count were great, however the BOSS sat there and Watched it go on then sided with him !........an evil gleem in his eyes!!!!!!!

Gregory Melbert 
Évaluation :
5

Great to do business with A++++++

Albert Killen 
Évaluation :
5

Nothing everything was fine and as expected

Vanda Blue 
Évaluation :
4

Quick and easy.

Steven Stothart 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Clarence Larue 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tina Hull 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shadreka Lambert 
Non les évaluations ont été soumises pour cet établissement.

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