Customer Reviews for Storage City of Mississippi LLC
(U-Haul Neighborhood Dealer)

181 évaluations

10328 Lemoyne Blvd   D'iberville, MS 39540

(228) 207-2176

Heures d'ouverture de l'établissement

  • Lun au ven : 8h30 am à 4h30 pm
  • Sam - dim : fermé

Services dans cet établissement :

Pour nous contacter

(228) 207-2176

10328 Lemoyne Blvd
D'iberville, MS 39540

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun au ven : 8h30 am à 4h30 pm
  • Sam - dim : fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
1

Le client n'a pas laissé de commentaire.

Romanda C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SKIPPER P. 
Évaluation :
1

Pissed

Ashley W. 
Évaluation :
5

Checking in was easy and effective. This newer Storage is app enabled so no locks needed. And cool inside

Michael M. 
Évaluation :
5

Only issue was the trailer light cable was crushed and I had to buy a replacement. I was in such a hurry I did not check before leaving Uhaul.

Ronald E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Martin D. 
Évaluation :
3

Reimburse me for 80 worth of gas!

Kelly F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gary P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Rachel M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Derrick J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

coy B. 
Évaluation :
5

The floor of our truck was greasy from the previous renters. We had to mop out the floor to prevent from getting oil/grease on our furniture. Make sure the floor is clean.

Austin B. 
Évaluation :
3

No one was at the location during the posted open hours.

JOSH M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ramon P. 
Évaluation :
5

Pickup was great

Anthony G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sally T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ramon P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

pete G. 
Évaluation :
5

Excellent staff, so friendly and helpful.

WALTER D. 
Évaluation :
4

Before you leave the parking lot be sure to check and see if a lock had been placed on the cargo loading door. If there is have it removed before you leave. I had a lock on the cargo door and didn't know it until I had reached my loading destination. I had to call the rental place and wait for them to figure out what the code was. They gave me several options to try. I was finally able to remove the lock. My movers were standing around waiting, and they were being paid by the hour. To their credit the Uhaul rental place lowered my rental costs a bit to compensate for the trouble.

Ron B. 
Évaluation :
1

After hurricane Zeta, apparently there was no power. I understand that, but there was no one available to help with returning the vehicle and equipment. I had to do it on my cellphone. Your site is very slow and difficult to load. Your video would not load. After trying many times I finally got it done.

Timothy F. 
Évaluation :
3

No one was there. Myself and other customers had business there that day no one was there. I called the numbers on my receipt and on their door to no avail. Always have 2 people to work the location in case one has to be absent.

WANDA C. 
Évaluation :
2

They are listed as open on Sunday and no one was there. Uhual customer service agent Temma , saved the day. She was pleasant, efficient, and completed my rental over the phone. This lady single handedly kept me doing business with uhaul!

Timothy L. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Saul O. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Heath H. 
Évaluation :
5

Did nothing but drop off and it was contactless.

Jonathan M. 
Évaluation :
5

I did my own check in so no comment

Alexis L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Curt M. 
Évaluation :
5

I went in the day before to see if I could get an earlier time,and the lady behind the counter helped me out. She was so accommodating. Great attitude. Then the next day when I went another lady was there. She helped my husband set up our truck with the trailer. She also was so accommodating and friendly.

Ernestina F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robin T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL B. 
Évaluation :
5

Rien

Michael B. 
Évaluation :
5

Fast in, fast out and a great smile from both of the ladies. Would highly recommend.

Kathy F. 
Évaluation :
5

Terry was awesome. She made the experience easy and stress free.

leslie W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amanda R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Aimee H. 
Évaluation :
5

Everything was handled very professionally. Ms Watson was friendly and very informative of the rental process. Thanks for all your help

JOHN B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sheena B. 
Évaluation :
5

Drop off location was closed due the Corona virus

Dennis M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BETTY H. 
Évaluation :
5

Awesome personal attention. Helpful. I will rent here for all my needs

Stephen F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

troy V. 
Évaluation :
3

young lady was very friendly. and helpful, thank you. I also bought a lock there cheaper than the storage place, thank you again

George I. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brendon H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James R. 
Évaluation :
5

I told the person who checked me in my right headlight didn't work and it was working when I drove to Texas and picked up the trailer. She let you know and it would be fixed.

Michael S. 
Évaluation :
2

The paper that storage city gave my fiancé said to drop it back off before 10pm and to drop the keys in the box. Be dropped it off right before ten and they charged his for a second day anyways. I don't think we will be using uhaul at this location again

Matthew F. 
Évaluation :
3

Called several times for questions, no answer, no assistance with return.

David G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Lawrence R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Leslie O. 
Évaluation :
1

Need someone who will be able to help. I was charged for returning the truck 2 days early. When I called the so called manager out ax bout it she refused to refund me my money! Today was the 5th or 6th day that I've called and left messages that did not get returned. Lots of room for training and improvements. Not to mention the person closed yet another day before closing hours.

John L. 
Évaluation :
4

have rental rap blankets at this location

WALT C. 
Évaluation :
2

No fault to the location I guess but when I put in my request I requested a dolly but apparently nowhere on the coast updates their systems when a dolly is rented out and apparently they person who scheduled me didn't include that in my request! Also upon receiving my uhaul it was filled with over 60 mats in which I didn't not request and was not documented but hey why would it be nothing else is! I had to unload all of them to make room for my stuff and thankful my furniture was at a different uhaul location that was able to take them. Also I spoke to the district manager in Jackson, MS that thought she found me a dolly, so I get all happy and could see the light just a little all to be told after driving 15 miles that they did not have a dolly! Standard protocol I see, to have stuff listed to make the numbers look good or something! In the end I got the job done doing three times the work, hours later and exhausted! Awesome!

TASHA M. 
Évaluation :
5

The staff is really friendly and nice.

Keleshia H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

keenneth G. 
Évaluation :
5

Everything was Great!!!Especially The Customer Service

Cassondrea W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

FLOYD S. 
Évaluation :
4

Truck was filthy, bald front tire and driver seat ripped.

Garland B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

sherri R. 
Évaluation :
5

The girl at the front desk was verry nice, verry helpful, and knowledgeable of the equipment being rented. Verry satisfied with my experience at this location.

Aaron B. 
Évaluation :
3

The woman working at the store was very helpful. When I called to make the original reservation the person helping me make the reservation on the phone was useless and the information she told me was wrong and my reservation was wrong and it was twice the price!!

kelly H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vivian H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew M. 
Évaluation :
5

Very friendly and helpful. Everything was professional with the drop off.

Dough B. 
Évaluation :
5

Nothing. The service was excellent.

Shalari D. 
Évaluation :
3

have the morning shift arrive to work on time not five mins late

MICHELLE B. 
Évaluation :
1

Didn't have dolly or any moving blankets. The truck was not clean. Will not be back

Ian S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kaye H. 
Évaluation :
5

Great service!

David A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

joyce D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Debra D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Walter W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHARLOTTE C. 
Évaluation :
5

Invest in AC for your building; your employees sweat standing still

Terry J. 
Évaluation :
4

Service was ok. Could not drop off one way without paying almost $100. Lemoyne to Dedeaux and back to Lemoyne.

michelle B. 
Évaluation :
2

Y'all need to check the outside to make sure it's a rental available for next an update system as they come available.....

sade T. 
Évaluation :
2

Pickup location was 35 minutes late opening to secure truck key. This also negated using app. Prior truck contracts in the truck and not clean. Only 1/2 tank of fuel

Ricky C. 
Évaluation :
2

The outside of the truck was pretty dirty. I made an online reservation for 7am which is not during this business's regular business hours. They failed to perform the procedure so that I could pick the truck up when requested so I had to wait for them to open to pick the truck up.

Jeremy B. 
Évaluation :
5

Excellent service, courteous , helpful , friendly .

Paul D. 
Évaluation :
5

The girl at the front desk was amazing......... Very polite, helpful, and knowledgeable. Please let her know she was a rock star!

Robert M. 
Évaluation :
3

Was raining very hard. She asked if I would park truck in different area. After returned contract was completed.

Sean W. 
Évaluation :
5

Very quick service!

Daniel K. 
Évaluation :
5

Friendly Fast and helpful. Best Drop off for uhaul i have ever had.

William M. 
Évaluation :
5

We just dropped off the trailer, the store was closed.

William B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

John K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ajay P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Larry U. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tina H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

sandra N. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Ronald P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

BENNY G. 
Évaluation :
1

I didn't request this location! I had to go out of my way to come pick up the equipment here, and I didnt have an option! I didn't get any reembersment, and as well financially I was also added on the additional insurance when I didn't request it. I asked for the employee to hook up the car transport, and they refused. I had to get someone to come back to do it because they don't know thier own equipment. The truck was dirty and there was something really sticky in the cup holder. They didnt clean it because the employee just checked the truck in as I was there to take it. I don't recommend using uhaul after this experience.

Andrea A. 
Évaluation :
5

People at this location was very friendly and helpful. Would recommend anyone to use them.

phyllis D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Zuzana D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Monica L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gregg F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jillian L. 
Évaluation :
5

The lady that helped us out was EXCELLENT she was very attentive to our needs. She revived our faith in U-haul especially after having such a shitty experience with Holmes Motors in Diberville ( you really should disassociate with Holmes Motors they give you a bad name)

Keith F. 
Évaluation :
5

Best facility in town and great service.

Brian W.  |  Expérience générale 
Évaluation :
5

Professional staff helped make the process so easy.

BEVERLY C.  |  Réservation 
Évaluation :
5

Actually one of the best experiences I've had with a storage company.

TRAVIS W.  |  Expérience générale 
Évaluation :
5

Great place to store anything!! I loved how secure it was to get in and out. Access to units were easy and the staff was very friendly and super helpful! Would recommend to anyone!

BRANDI C.  |  Expérience générale 
Évaluation :
5

Everything went smooth. Very nice unit

Linsey T.  |  Réservation 
Évaluation :
5

I did not utilize the storage unit, please kindly issue a refund and cancel the reservation if any still exists.

Privacy R.  |  Premières impressions 
Non les évaluations ont été soumises pour cet établissement.

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