Customer Reviews for Storage King
(Concessionnaire U-Haul dans le voisinage)

388 évaluations

3039 S Live Oak Dr   Moncks Corner, SC 29461

(843) 761-1371

Heures

  • Lun au ven : 9h30 am à 5h pm
  • Sam : 9h30 am à 4h30 pm
  • Dim : 9h30 am à 12h30 pm

Services dans cet établissement :

Pour nous contacter

(843) 761-1371

3039 S Live Oak Dr
Moncks Corner, SC 29461

Services dans cet établissement :

Heures

  • Lun au ven : 9h30 am à 5h pm
  • Sam : 9h30 am à 4h30 pm
  • Dim : 9h30 am à 12h30 pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

NELIA M. 
Évaluation :
5

The manger and Storage Kings was awesome. She was able to communicate with me efficiently.

Sheldon R. 
Évaluation :
5

I rented a open trailer and only had it less than 4 hours and I was charged for 2 days. I don't know if someone entered the dates in wrong but I still shouldn't have to pay for 2 days

JOHN KENNETH S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul B. 
Évaluation :
4

Make the return process a little easier.

Matthew W. 
Évaluation :
5

I don't like uhaul partly because they don't offer military discount. However, The customer service representative was very nice and very helpful. she sets an example that should be implemented in all businesses across the board. She was friendly, helpful, and outgoing. A very rare quality you find in any customer service personnel anywhere. Great job ðŸ' Thank you

DANIEL N. 
Évaluation :
5

Great service and awesome employees!!!

ANGELA H. 
Évaluation :
5

Great customer service!

Tyler B. 
Évaluation :
5

Always love renting from Storage King!

Scott W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BENJAMIN J. 
Évaluation :
5

Storage King on Live Oak was wonderful; we requested the truck a few hours early and it was no problem. The truck was in great condition, had the blankets we asked to rent ready and everything went fast and smooth. We would rent from Storage King again hands down.

FLOYD P. 
Évaluation :
5

Excellent service à la clientèle.

Marise M. 
Évaluation :
5

Very friendly service.

ADRIANNE M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Kwalekah S. 
Évaluation :
1

Don't give customers Trucks that aren't leak proof. Rain leaked all in the truck and wet my belongings

Shanda Yvonne J. 
Évaluation :
5

NOTHING AT THIS LOCATION!!!! Exceptional customer service!!!‼️‼️‼️

Leo G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KHYARAH ANN C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CULISA B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LARRY D. 
Évaluation :
5

Paula did an outstanding job!!!

Lyle P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gregory D. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Rachel C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alejandro M. 
Évaluation :
5

You did everything right! Paula is a sweetheart. Between my brother moving in with us from Iowa and then into his own place and us buying a new house and moving she took very good care of us and has become a friend of the family. I think she's seen us about a half a dozen times in the last few months.

LYNDA S. 
Évaluation :
5

Nothing! It was a great experience.

James H. 
Évaluation :
5

This was the best experience in renting a vehicle I have ever had. The people working there were extremely friendly.and knowledgeable.

Robin H. 
Évaluation :
5

The agent Nicole is incredible, she's friendly and professional. She went above and beyond to help me with my needs during pickup and delivery. Storage King is my official U-Haul location.

Alexandre S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SEAN B. 
Évaluation :
5

need a jack on the cargo trailers The ladies who work there are fantastic

ROBERT L. 
Évaluation :
5

I've rented several trucks over the years. This was by far the very best experience I have ever had. The high point of the transaction was the stellar customer service! The staff at Storage King in Monks Corner, SC greatly exceeded all of my expectations. They made a really difficult situation for my family more bearable in a way noone else could and for that I am beyond thankful.

Melissa B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles S. 
Évaluation :
5

Nothing the staff at this location Rock, very friendly and helpful. This is now my u-haul of choice!

Alexandre S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AUSTIN C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James W. 
Évaluation :
1

NOT charge the customer when we have to go 50 miles round trip to pick up a trailer to attach to the truck when we ordered both of them TWO MONTHS AGO! The woman at the Moncks Corner location was very patronizing and had a bad attitude on the phone at this location. We explained it wasn't our fault that U-Haul didn't have a close location for the trailer and we had to go to ANOTHER STATE to pick up the trailer, but she was snotty, and just didn't care. I will never use this Moncks Corner location again.

Alfred C. 
Évaluation :
5

Staff was great!! Only thing I noticed, there was a smell of cigarette in cab of the truck...but ran the AC, all the time

RICHARD P. 
Évaluation :
5

Nichole was awesome. Very informative, kind and considerate.

OLIVIA W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICHARD C. 
Évaluation :
5

Wish I could , at this time everything is great.

MARK C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian S. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Roxanne C. 
Évaluation :
5

Nothing, Mrs. Paula is a great person friendly, knowledgeable and helpful.

ALEXANDRE S. 
Évaluation :
5

This location also said the truck smelled terrible and we should have never been rented it that way

Greg T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Anya C. 
Évaluation :
4

Always helpful and friendly. Always seems to have what I need when I need it. Only downside is it I wish they had a second way in and out.

Michael Y. 
Évaluation :
5

Ms Paula was awesome she made our move very easy .I would definitely recommend anyone to her. Thank you ms paula

Travis M. 
Évaluation :
5

Excellent customer service 👍

ralph M. 
Évaluation :
3

No Mask on Employee

Bradley M. 
Évaluation :
5

Excellent customer service!! Nicole was super kind, helpful, and informative. The truck I rented was clean and did the job for my move from apartment to house. I definitely recommend Storage King for your moving needs! Thank you Storage King!!

Tina F. 
Évaluation :
3

Hard to find the drop off key. Suggest better location and better lit.

Giovanni N. 
Évaluation :
5

Excellent experience even with some technical difficulties beyond their control. Friendly, acommodating and competant. Would definitely use their service again.

DIANNE D. 
Évaluation :
5

Excellent service, Paula and Nicole went above and beyond to ensure I had everything I needed.

Kenneth J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Katina S. 
Évaluation :
4

Truck was good and neat

Naveen M. 
Évaluation :
5

Excellent service à la clientèle.

Corey M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Maciej D. 
Évaluation :
5

Great job Nicole! Thank you for your friendly service and advice on your storage options.

JAMESLEE B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William V. 
Évaluation :
4

Cargo area smelled of gasoline. Brakes were soft and it felt as if at times it would be hard to stop. Notified staff upon return and they stated they would check it. Staff at this location is friendly and professional, I would use them again.

Michael Y. 
Évaluation :
5

Over the top helpful! Good people!!!

Joseph T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sandra J. 
Évaluation :
5

nothing

Scott L. 
Évaluation :
5

very helpful. pleasant staff. process was quick and easy. prices were great.

anita T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael M. 
Évaluation :
5

Paula was very helpful! Uhaul had changed the drop off location without my consent and rather than just sending me on my way she made a call to see if they could keep it at her location. Saved me a thirty minute trip. Thank you for all of the help Paula!

Jessica T. 
Évaluation :
5

Very convenient!

MARY JO A. 
Évaluation :
5

Staff was very friendly and personable!

CORY T. 
Évaluation :
5

The truck we ordered wasn't available because it was not returned. This location called around to find us a van but instead gave us a truck for the same price. We have used this location 2 times and they have been great! I will use them again if I have the need to use Uhaul.

RAY B. 
Évaluation :
5

Friendly staff, very helpful. Will return to this facility in the future

DONALD B. 
Évaluation :
4

The car carrier that we rented had issues. The tire was smoking which seems to a bearing problem. We had to spend the night at a hotel which was covered by uhaul however I missed a 24 hour period. When I phoned into corporate they insisted that we already had been taken care of. Losing 24 hours because of a car carrier issues made me mis family functions. When asked to speak to a supervisor they hung up on me.

ALBERTO P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William R. 
Évaluation :
5

Very friendly customer service. She went above and beyond to get everything done.

SCOTT G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Susan Z. 
Évaluation :
5

They went above and beyond!!!!!

SHAWN R. 
Évaluation :
4

Agent was very friendly and knowledgeable. Merci

TRUSELLA D. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Zandia S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NATHALIEL T. 
Évaluation :
5

Did an excellent job receiving me.

Ronald H. 
Évaluation :
5

I was satisfied with the service however I was not happy that my location for pickup was changed by u-haul to a location that was 30 minutes away the day before I was to obtain the equipment. This also effected my planned time for departure because the new pickup location didn't open until 9 AM.

John A. 
Évaluation :
5

Give the refund upfront and not with a check! The customer have cash not a check!

Betty C. 
Évaluation :
5

I'm disappointed in U-Haul. Apparently, my truck wasn't available when I went to pick it up, despite having booked it a week in advance. Nobody from U-Haul contacted me. However, the awesome folks at Storage King were still able to provide me a truck. They went above and beyond so that I could still move my things.

Jereme H. 
Évaluation :
5

Thank you. Very friendly customer service. It is well appreciated.

Trusella D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin T. 
Évaluation :
5

The lady was very friendly

Shelia A. 
Évaluation :
5

Sales person Paula was very friendly and helpful. She did an excellent job making sure everything was safe and in great working order. She is a valuable employee representing Uhaul.

russell J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ronald W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edward N. 
Évaluation :
4

TruckShare did not work at this location because of no cell phone signal. Need to have wi-fi at this location and notify customer in advance with a password.

LISA F. 
Évaluation :
5

Each customer service rep was great and mine was excellent, she was the definition of 100 percent customer service, very professional, and welcoming just excellent. If you had ten like her no changes will need to be made. My apologies for not remembering her name.

JOHNNY A. 
Évaluation :
5

I drove a van and it was extremely clean and actually enjoyable to drive. The staff was helpful and courteous. Would definitely recommend to anyone!

Barbera E. 
Évaluation :
1

I would recommend for storage...NOT U Haul rental. I was overcharged do to a computer system error with no response back from UHaul!

PattiJo B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

John H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KENNETH J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Clarence R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donald T. 
Évaluation :
5

Storage King was great but your scheduling department sucks. I scheduled my pickup 2 wks in advance for another location. When I went to pickup truck, it was not there. The owner of the Ace Hardware where I was to pickup said Uhaul changed my location 4 times and I was not notified. He called where it was to be but they did not have truck either.. I needed it for a move. Ace on College Park went above and found me truck at Storage King. I rate Uhaul experience at ZERO. Fix your scheduling.

William C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Trac G. 
Évaluation :
5

Love Ms. Paula at Storage King in Moncks Corner, SC!!! She was amazing... would rent UHaul again from her!! :)

Brittney H. 
Évaluation :
3

Crawfords closed for the week including my rental period without any notification, luckily I was able to find another location that accommodated my needs and was wonderful, or I'd have been in a fix.. Apparnetly Crawfords has a bad reputation, advise they not be allowed to represent uhaul.

mark L. 
Évaluation :
5

Unhappy with additional charge. Made reservation to pick up at 8 - due to late arrival, I didn't actually get vehicle until after 9 am. I returned vehicle less than 1 hour late and was charged an additional 40 $. I would like to be contacted by phone at 803-521-4084.

Tara A. 
Non reviews have been submitted for this location.

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