Not over not overcharged was quoted 1368 on the original agreement when the truck was scheduled was was charged over $1800 when picking the truck up noticed it after we left the building from picking up the rental was told that I would be credited back to account for the original agreement amount was only 183 was credited back to my account not the full amount that I was overcharged
Ralph R
Customer Reviews for Storage King
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
While the in-person interaction was fantastic, when I originally tried to pick up my truck I wanted to do it via the app. That process was incredibly difficult, and we never recieved any phone calls for ID verification. I was thankful the people inside were able to help, but that was incredibly frustrating.
James HThe manager at Storage King was really helpful and friendly. Rental went really smooth with his help.
tim c