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Scott S.
Customer Reviews for Storage Perfect
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The staff was very helpful and profesional,
Pedro C.Nothing. They were great too. Overall I was extremely happy with uhaul. Very rare these days.
Michael K.Nothing. They are efficient, courteous and punctual.
judith A.This was the best experience renting a truck that I ever had. Very friendly and helpful staff!
Jeff W.My experience was perfect. The truck was staged in front of the office for my departure and the dropoff location was easy. Every staff member I met was incredible.
Cassidy M.There were two people working at this location. We were greeted in a friendly and professional manner by the person working the desk. We were then given help by the other person to hook the trailer to the back of our truck. He too was equally friendly and professional. I would highly recommend this location to others.
Christine T.The truck ignition was wonky, but it all operated as expected. Service was wonderful and check in/out was a breeze.
Jannette K.Truck was ready and customer service was friendly and efficient. Second time renting at this location and I would use them again if ever needed.
John P.I made reservation for our destination. We were told the day prior that our RESERVED location was not secured. Why make reservations for a pick up, when Uhaul can't keep it. We had to drive 80 more miles to get our RESERVED trailer. That blows!
Leonard L.This a great place to do business with. Thank you for making my trip that much more smooth
Ryan H.Excellent overall
Richard E.Pick up was easy. The office and truck were clean. They had a nice fleet of vehicles available. Return was easy enough, but did require online access, scanning a QR code, taking & uploading several pictures, etc. I was alone at night doing this and didn't feel super safe - so maybe return before dark or bring a friend. The only issue I encountered was that the back door of the truck wouldn't open when we reached our destination. Several of us tried to pry it open and were baffled that we couldn't. I called the office several times and left a voice mail, but no one answered or called me back, so ultimately I had to drive back. The attendant tried and failed once, then stood on the tailgate and pulled up with the grey strap and it popped open. Her explanation was that with high heat, the rubber of the door adheres to the black paint of the truck floor... I wish I could have accessed her via phone for that info, as opposed to needing to drive all the way back to have her simply open it. This isn't a complaint about the facility, but a word of caution to anyone else who rents a 10' or larger truck and finds the door welded shut. **Open the back door at the UHaul facility just to make sure!
Rachel E.Nothing, service is perfection.
judith S.Staff was fantastic and friendly
scott B.Professional service
Michael A.awsome thank you
Ronald E.Staff were friendly and helpful.
Nicholas S.Customer service at this location so bad
Hector M.Kassie and her staff were helpful and professional. Made the transaction easy and comfortable.
Joanna M.Was not the designated return location in the reservation, but was only 2 miles from the original reservation.
Jon E.Very friendly, knowable and helpful staff. Process was very easy and painless. Je les recommande fortement.
Stephen P.Great staff, friendly ladies.
Sean K.It took an hour the morning of our pickup to even find out truck because our reservation pickup location had changed but no one notified us. We had to drive to another actual Uhaul location, wasting gas, just to get to talk to someone to find out truck, then drive back up north to get it. We were late to start our move with our friends. Then, when I tried to call you today to talk to someone about this I requested to be added to the list of people you called back and it's now been 3 hours later and still haven't received a call.
Taylor O.They were fast,clean,nice organized we didn't spend more than 15 min getting our paperwork and ready to take the equipment on the road I have nothing bad nothing to nit pick about or have anything facetious to say about this location and they're service's I will recommend them to everyone I know and I will return if I require this type of service again
Scott M.The guys were really friendly and helpful. Online checkin made it super easy.
John A.Great Service
Randy N.All went perfect. No issues.
Timothy C.This was my best experience of all the rentals I've done
Brad T.Reservation was for a 17' truck at the Wadsworth location. There was no 17' truck and they switched locations making it more expensive. What's the point of making a reservation if the location and the truck were not reserved
Arun M.Very friendly
Raphael M.Staff was great, very helpful.
Steven A.Great friendly customer service
Thomas D.Love how simple their process is! People there are so easy to work with.
Justin D.Have fuel in the truck
lawson F.Completely overhaul and update the Uhaul app
Justin L.I was given a van instead of a truck. I was unable to use the van as it was not big enough and did not have a ramp. I was charged twice as much as I was quoted when checked out. Personnel was very rude.
Stacey G.They are friendly, thorough, clean and organized. Great experience!
Alicia H.This location was wonderful and they made it quick and easy to rent the truck.
Annette B.AMAZING CUSTOMER SERVICE! Kassie at Storage Perfect and U-Haul made my moving truck rental a breeze and she was able to help me navigate some challenges I was having. In a world where there is less and less quality customer service, it only makes sense to let the world know when someone does it an an exceptional level. I highly recommend the location.
David B.No smoking, please, U-Haul!! My only complaint
Mary L.One of the gate lock pins on the right rear was broken. Not a big deal just not secure on that side
Christopher G.