Évaluations des clients Storage Solutions

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Storage Solutions

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Thomas P. le

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Truck was nice and new and ran well, it was just really dirty and there was stuff left in the bed from someone else

karen B. le

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Le client n'a pas laissé de commentaire.

Greg S. le

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Le client n'a pas laissé de commentaire.

Savannah A. le

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Le client n'a pas laissé de commentaire.

Ernestine C. le

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Le client n'a pas laissé de commentaire.

Glenn M. le

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Le client n'a pas laissé de commentaire.

Christopher C. le

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It is a little on expensive side

Donald B. le

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Le client n'a pas laissé de commentaire.

Jacqueline M. le

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Systems seem kind slow but friendly and positive staff made the overall transcation smooth as possible!

tina M. le

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Leanne at the pick up location was absolutely wonderful as always!! The call center was horrible and the lady at the call center lied to me saying they didn’t have vans at the location on Cayce lane as I knew they did and she told me it was only 3 miles from my house and after we reserved it I put the address in my gps and it was 17 miles which was giving me 40 minutes to get dressed and be there. Thank God I called and Leanne waited for me!

Paul T. le

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Le client n'a pas laissé de commentaire.

Josh T. le

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Upon returning the vehicle, there was no staff present on site to return it although it was open business hours. I waited around for about 10 minutes before leaving and returned again about 30 minutes later, where there was still no one on site. I ultimately had to drop the key in the overnight box and contact customer service so I would not be charged a late charge. There should be more than one staff present at this site so that customer service can be provided during open hours.

Matthew W. le

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Very friendly staff. Equipment was ready as scheduled and had no issues at all during pickup or drop off.

Harvey H. le

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Le client n'a pas laissé de commentaire.

Paul T. le

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Le client n'a pas laissé de commentaire.

DEANNA A. le

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Pam is wonderful. Very personalable and she remembers her customers which makes renting there special. Thank you for the great service!

Galen L. le

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N/a

Wanda M. le

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Le client n'a pas laissé de commentaire.

Stephen W. le

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Le client n'a pas laissé de commentaire.

Cheryl W. le

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Le client n'a pas laissé de commentaire.

Christopher B. le

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Le client n'a pas laissé de commentaire.

Laura L. le

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Le client n'a pas laissé de commentaire.

Wesley J. le

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Le client n'a pas laissé de commentaire.

timothy G. le

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The employee was so very nice and I asked questions about her swhile she was getting everything ready on the computer and all. She has had to work a lot when supposed to be off and other things. Please help her have a much better job experience from y’all. She sure deserves it! She did a great job!! And she said everything with a smile while talking a little about it! And only bc I asked. Thank you for the “blankets” that were in there to use. The ramp is very sturdy and great nonslip grip. Handles are great. Good service. Good truck. Good enough price maybe too.

Thomas P. le

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There was nothing wrong. Y’all rocked it. I came there on a Saturday morning and boom I was on the the road in my rented pickup truck!

BARBARA H. le

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I could not get 24/7 share to work. The manager got to work early and got me on the road an hour later than I had planned. She was extremely nice and I would deal with her again but renting on line was very frustrating...

Kim A. le

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Make sure you have enough trucks for the people who reserve them. I got there and there wasn’t enough trucks, but because I got there before the other person the lady said first come first serve.

Ashley K. le

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Le client n'a pas laissé de commentaire.

Anthony S. le

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never got up to help me place or unhook the trailer. but they did have my paperwork ready when I got finished

RACHEL R. le

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Le client n'a pas laissé de commentaire.

David P. le

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Le client n'a pas laissé de commentaire.

Matthew G. le

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Le client n'a pas laissé de commentaire.

Robert D. le

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Your 6ft wide trailer only has a 5 ft opening to drive up on. I was unable to haul the equipment I drove 4 hours each way to get. A waste of time, effort and money for me.

Dexter C. le

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Everything was excellent

Arleane R. le

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everything was excellent

Ronald T. le

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Le client n'a pas laissé de commentaire.

Jacqueline C. le

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Staff were very friendly and accommodating.

ALAN T. le

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Should consider a no smoking policy for the vehicles.

Pamela K. le

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Very friendly.

Natalie I. le

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The system was down when we went to pick up the U-Haul Saturday and I completely understand that technology has glitches so I was patience when it took an hour to complete the check out process however when I received 3 phone calls Sunday morning from the very RUDE site manager to tell me the truck was on the lot but the key were not in the box I was over it. When I explained we dropped them in the box the night before when their truck was dropped off she told me she would check the box again but that if they were not there she needed her keys. She then called we back again stating they were not there and she needed her keys. I put her on the phone with my boyfriend who dropped the keys in the box. He told her to check her cameras and then somehow like magic she said Oh the other girl had them in her hand. This “manager” was rude, unprofessional, and I would never have done business with U-Haul if I would have known this was what passed for acceptable customer service.

joe M. le

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The lady's at the desk were excellent n very knowledgable. However the truck had a low pressure tire light on and it's been like that for a long time. Definitely should be serviced as people have their belongings in them that are precious

David S. le

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Le client n'a pas laissé de commentaire.

Catherine K. le

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All was perfect except that the gal that hooked up the trailer left the connector chains dragging onnthe ground which could have sparked and caused a fire.

MARTHA D. le

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Le client n'a pas laissé de commentaire.

Harvey L H. le

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Fast efficient in and out service.

belinda H. le

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Le client n'a pas laissé de commentaire.

kim H. le

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New staff incorrectly labeled our trailer as a different one causing the receiving u haul business a lot of extra paperwork. It took almost 2 hours from first arrival to leaving with uhaul trailer on date of sign out. Too many delays for a lot of customers. Additional staff needed on busy days??

Tonelle K. le

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Le client n'a pas laissé de commentaire.

beverly S. le

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Customer Service was excellent. I have no complaints at all.

Kathleen W. le

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Trailer wires and lights did not work. 2 representatives from U-Haul came and tried to fix it but everything was messed up. Could not complete trip in time got my money back

Barry C. le

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Le client n'a pas laissé de commentaire.

Dennis S. le

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Excellent customer service!

Tom F. le

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Le client n'a pas laissé de commentaire.

Darrell L. le

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Le client n'a pas laissé de commentaire.

Jack C. le

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Nothing. Everything went very smoothly!

Samantha P. le

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Le client n'a pas laissé de commentaire.

Mike G. le

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Le client n'a pas laissé de commentaire.

WAYNE V. le

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Jenny and Mario we’re first class. Very helpful . Hard workers. Pay them

William C. le

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Le client n'a pas laissé de commentaire.

KIM T. le

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The female employee at this location is phenomenal. I would recommend dealing with her to anyone. Her customer service is top notch.

Mike G. le

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Jen is awesome! Great customer service and we would rent from this location again anytime.

Caleb C. le

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More than one staff member

james H. le

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Le client n'a pas laissé de commentaire.

Chongtae K. le

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Very fast service

donald E. le

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Great store. I have always received good service here.

Daniel C. le

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Great service and good product for value. Keep up the good work!

Jamie H. le

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Mario was so helpful with getting our car secured on the tow dolly. So glad he was available to help when we picked it up.

donald E. le

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Have been to this store several times and always happy with the people and the service.

Larry C. le

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I think you could give a discount for people that don't use a trailer or truck for 24 hours

John M. le

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Le client n'a pas laissé de commentaire.

Barry C. le

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No

Ryan M. le

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Le client n'a pas laissé de commentaire.

gary A. le

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Very professional and excellent customer service.

Desmond H. le

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Le client n'a pas laissé de commentaire.

Christopher G. le

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Le client n'a pas laissé de commentaire.

rebecca T. le

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When a customer comes in to reserve a truck don't tell them you have nothing at all and have them call to find one to low and behold find one at YOUR location. At least act like you care to help. Maybe touch the computer to look and see what's there... Just a suggestion.

James H. le

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Le client n'a pas laissé de commentaire.

Constance S. le

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Le client n'a pas laissé de commentaire.

Alex D. le

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The truck was not centered correctly on the vehicle transport and the webbing was then skewed on the standard truck tires. This resulted in the front strap being pulled from the tires. I had to undo my pickup and recenter the front tires with the straps. After that I had no more problems. It really is important to have those straps evenly pulling on both sides of each tire. I trusted the man at Cayce Lane to get it done right and found out about the problem too far down the road. It was fortunate that both safety chains were properly installed. Alex Domkowski

Webber H. le

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Le client n'a pas laissé de commentaire.

andrew S. le

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Le client n'a pas laissé de commentaire.

Nathan B. le

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The ladies at the desk were incredible. Will definitely come back.

William R. le

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Le client n'a pas laissé de commentaire.

Markham B. le

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Le client n'a pas laissé de commentaire.

emily A. le

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They were angelic.

Raymond E. le

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Nothing all around great staff and very clean and nice ty ill definitely use you all again

rodney P. le

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Le client n'a pas laissé de commentaire.

William D. le

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Le client n'a pas laissé de commentaire.

Doug P. le

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Le client n'a pas laissé de commentaire.

tonika R. le

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Le client n'a pas laissé de commentaire.

Tracie D. le

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Le client n'a pas laissé de commentaire.

Jeannie T. le

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Le client n'a pas laissé de commentaire.

Garrison T. le

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Le client n'a pas laissé de commentaire.

Alton K. le

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Don't know.

courtney D. le

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Those guys was so awesome that the only thing I would change if I had the power is to triple what ever they are paid. They were professional to a T, courteous, fast, accommodating, I mean it was a super hot day they was busy but still managed to do the little things like when they brought up the truck the air was on to cool down the truck. Those guys are beyond awesome and I will always recommend them to anyone thank you from the Davidson family

Huntley H. le

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The staff are great, but two things can be improved. First, it appeared that no one know how to adjust the outside mirrors. On returning the vehicle, I was told that there is a tool to use and adjust the mirrors. Second, there was 1/8 tank less gasoline than noted on my contract. Also, on returning I overfilled to full. When I asked for a discount, the request was denied! At $2.20 per gallon, my rental charges should have been discounted $22. Maybe you'll credit my next rental?

David S. le

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Nothing

Chris L. le

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Le client n'a pas laissé de commentaire.

Robert S. le

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Great place. They were fast, friendly and knowledgeable. Can't really think of anything to improve... Maybe put the store's hours of operations on the keyring?

Andrea A. le

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Le client n'a pas laissé de commentaire.

ROBIN P. le

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Everyone was great that helped me.

melisssa s. le

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The staff was very friendly and helpful!

DEBRA H. le

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Great place to store your personal items... Highly recommended

ASHTON H. le

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They don work with people who are behind on they storage..the only storage place I know that don't help or work with you from losing your storage due to money problems

MIKE B. le

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The staff was always friendly and helpful. We were very pleased. We used this storage facility because of a previous customer who was equally pleased with their service!

kurt h. le

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Yes this is the best storage and rental facility I have ever dealt with. Mario who is the manager is excellent. As the saying goes, Speed of the Captain, Speed of the ship. Everyone was Great.

EMILY P. le

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Very courteous staff, storage unit was clean and adequate size.

SHELEIN M. le

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Wonderful and friendly service!!

ERIKA N. le

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Cari at Storage Solutions is Wonderful! Very helpful and pleasant. Everyone should use storage solutions.