Le client n'a pas laissé de commentaire.Susan C. | Expérience générale
Customer Reviews for Storagemax Self Storage
(U-Haul Neighborhood Dealer)
Pour nous contacter
Round Rock, TX 78664
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 8h30 am à 6h pm
- Sam : 8h30 am à 2h pm
- Dim : 8h30 am à 12h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Attendant was very kind and courteous.Cynthia S.
I moved from out of state and this was my first stop back in December/January. The gentleman at the front was extremely nice and the price for indoor climate control is fair. For the last 3 months i kept this unit even being a 40 minute drive across town because the price was unbeatable and customer service was great!Andrew R. | Expérience générale
One day before my move, U-haul changed my original pickup location to this StorageMax location. The online pickup facilities still showed the original facility not the new one, so online pickup was not do-able. StorageMax representative made it all work out. Merci.Robert P.
Upon arrival I was asked to reupload my drivers license even though I had already done so on the app. I then attempted to purchase a lock to avoid driving the 15' truck around town and was told he didn't have the necessary lock in stock. Then I asked for 4 boxes and a tape dispenser and in the midst of getting taken care of I left the shop without my additional items. Since this location was headed in the wrong direction from where I was going I did not return.Sherri D.
Le client n'a pas laissé de commentaire.Tresa C.
It was really hard to find a proper place to park the truck. I had to double park in a handicap spot to not block the gate which said I would be fined if I did so.nathan S.
Le client n'a pas laissé de commentaire.MARCUSANTHONY A.
Le client n'a pas laissé de commentaire.Emmanuel R. | Expérience générale
Le client n'a pas laissé de commentaire.Ingrid G.
Great customer service!Diana P.
I had a really nice and professional experience with the manager here Recommend 100 %Jonathan N.
The staff was very helpful!Jesus C.
Dewayne and the crew at Storagemax were very helpful and nothing if not nice. Very good long storage experience.JACK S. | Expérience générale
Le client n'a pas laissé de commentaire.Jeffrey H. | Expérience générale
Le client n'a pas laissé de commentaire.Jordan M.
Le client n'a pas laissé de commentaire.Bobbie V.
Very accommodating staff, and was able to provide a bigger truck from 20' to 26' at my request on site. Easy and quick truck pick up.Ken A.
Great service The truck was very clean and well maintainedMazen A.
Le client n'a pas laissé de commentaire.John C.
Le client n'a pas laissé de commentaire.Linda R.
Le client n'a pas laissé de commentaire.John R.
Bring a towel to sit on bc you will sweat on the vinyl seats and the AC will cut of for a few seconds when you go up a hill, still great overall.David T.
Le client n'a pas laissé de commentaire.slade B.
Go to these guy's and that's it.Grant C.
Le client n'a pas laissé de commentaire.ricky W.
Le client n'a pas laissé de commentaire.Cheryl D.
Very good serviceBORIS B.
Le client n'a pas laissé de commentaire.Cecil T.
U-Haul app is horrible and kept freezing on return .. location was greatJosue L.
Better signage for the correct entrance since there are two uhaul driveways. Check that the lift door opens and cup holders are cleaned out before renting.Tammy P.
Le client n'a pas laissé de commentaire.Dawson T.
Le client n'a pas laissé de commentaire.lynette B.
Le client n'a pas laissé de commentaire.Nicolle B.
Had no issues simple and quickGuadalupe N.
Le client n'a pas laissé de commentaire.Jordan K.
Le client n'a pas laissé de commentaire.David W.
Nothing, service was great, thank youJennifer H.
Perfefect one way rental!!!! Associate was AMAZING!!! Great attitude and helpful, even though working on 4th of July weekend!!! Thank you!!!!David L.
The Front office has always been so helpful and nice in the 7 years I rented. I highly recommend this storage. Thank you for the great customer service!MINERVA D. | Expérience générale
Le client n'a pas laissé de commentaire.Michelle C.
The self check in takes forever. Reservation was at 2pm and we couldn't get the truck until 4pm due to self check in issues.Angell W.
Very nice and Dewayne the manager was soo helpful in assisting us for our move.David T.
By far, this facility is ran by the most professional & friendly staff, and the facility is top notch, so easy to get in & out, well paved roadway, nice covers, and well worth the rental. Thanks to Dwayne for easy registration, billings and processing all while we were tenants! If we need space in the future, we'll def check here first and be a great referral.Wanda G. | Expérience générale
Very friendly and helpfulBrittany C.
Keep same employeesForrest L.
The trucks at this location were all in a very tight space on front of the storage gate. Was very hard to park the truck for drop off.Tina H.
Le client n'a pas laissé de commentaire.Kyle M.
The people at Storage Max were great, I found out thru text message that U-haul change my pickup location to Storage Max. So went to Storage Max on 5/21/2922 and arrival At 9:00am my appointment time and was then told that U-Haul had changed my pickup DATE to 5/22/2022 which I could not do. Had I not gotten a truck at that time I would have gone to your main location and would have made the biggest and loudest complaint U-haul has seen and let every one of your customers know what And How u-haul does business. Storage Max offered a truck, but had to have it back by 1:00pm Saturday. So I had about 4:00 hours to Move my daughter from here home to another. 4:00 hours to move a house full of furniture is ridicules. But that was what I was offered take it or leave it. I do not Live in around Rock and had to get up at 3:00am to be there to move her in one day. Now 4 hours. You can already guess that I and everyone else I talk too will never ever use U-Haul ever again. Worst of all U- Haul changes your appointment times and pickup dates. What freaking good is an appointment. U- Haul should look up what that word means. Sines. Never to use U-Haul. Y the way Storage Max people were great for at least getting us struck even for 4 hours.RICHARD G.
1. Passenger door has to be slammed to close. 2. Location: Difficulty in finding which off-ramp to use. I missed it and had to go back which added approximately 8 miles to my rental. 3. Excellent PR when I picked it up.LINDA N.
Dropped key off after hours.S Gregory M.
Le client n'a pas laissé de commentaire.Katie R.
Great experience!Paul S.
Drop off process was ridiculous would have like to have known a head of time better drop off instructions, since the parking lot was to small to accommodate the truck size I had. Possibly having to drop it off at another location 15mins south was not very reasonable considering I had to make sure gas was still were I got it. Got the I don't know what to tell you type of vibe. Received a receipt I can't open or view.Amanda M.
Possibly left something in the truck of great value. Came back next day, truck still there. Inquired with gentleman and he was no help didn't even ask about the item. Rather suspicious, but can prove that's where I left it. Take away is he was completely unhelpful. Trucks are inexpensive but rough as hell. Online after hours check in is terrible, don't try it unless you've already worked out the IT kinks.Matthew S.
Le client n'a pas laissé de commentaire.Juan D.
Le client n'a pas laissé de commentaire.Andrew M.
Le client n'a pas laissé de commentaire.Michael B.
Le client n'a pas laissé de commentaire.JASMIN E.
The ac was not working in this vehicle I was still able to lease online I was informed by your 1800 number only after I had arrived for the rental that the ac was not working no discount was offered or applied to the rental for the ac not working and the rental agent could not give me my military discount.Calmellia J.
Le client n'a pas laissé de commentaire.SAMANTHA L. | Expérience générale
We've had a unit for several years with no complaints.LUE W. | Expérience générale
Manager Dewayne Balusek extremely helpful and professionalCLAY S. | Expérience générale
Le client n'a pas laissé de commentaire.Joshua H.
Le client n'a pas laissé de commentaire.Rebecca H.
Don't make customers wait long to return truckNeil C.
Le client n'a pas laissé de commentaire.Kurt B.
Le client n'a pas laissé de commentaire.JENNIFER S.
Great customer service!BRENDA P.
Le client n'a pas laissé de commentaire.JEFFREY H.
Le client n'a pas laissé de commentaire.Anjali P.
Nothing. They are doing a great job.Fausto G.
Great people, great service, great location, great experience! Thank you Storage Max! Truly, a 5 star facility!Bill H. | Expérience générale
Le client n'a pas laissé de commentaire.Samantha C. | Expérience générale
flawless, speedy process. I still prefer the personal service over the "do it yourself" pickup. I prefer the interaction with the professional people at Storage Max Boat and RV, U haul, Always on top of their game! 5 stars from me!BILLY H.
Nothing. I have several U-Haul locations near & this is the only one I use.John P.
Absolutely great experienceABDALLAH I.
need more professional person to answer phone calls when i called!several timea workers i dividually tells me different things ar a few times!BECKY C.
Le client n'a pas laissé de commentaire.ANN S.
Le client n'a pas laissé de commentaire.John P.
Representative was kind and courteous.Casandra G.
Le client n'a pas laissé de commentaire.LARANDA S.
Great place, just couldn't afford anymore.Samuel T. | Expérience générale
Le client n'a pas laissé de commentaire.SHADD R.
Le client n'a pas laissé de commentaire.MARK B.
I cant remember the gentleman name that checked me out on Monday morning but he was very sweet and compassionate. I had a rough weekend because my movers flaked on me and he was all ears allowing me to vent and offered his sympathy. Thank you so much!!!!KENDRA M.
Location was closed, but someone who works at location was around and provided guidance on drop offGerman Z.
The transaction at Storage Max was outstanding. The personnel were great and met all expectations. I would highly recommend this business establishment.LEE C.
Le client n'a pas laissé de commentaire.HARESH P.
Le client n'a pas laissé de commentaire.John J. | Expérience générale
Le client n'a pas laissé de commentaire.Linda F.
No hassel. Alot cheaper than a moving van. Friendly personnelFELECIA A W.
Great team. Very helpful and efficient. Would strongly recommend.Jack S.
Le client n'a pas laissé de commentaire.Aaron C.
Le client n'a pas laissé de commentaire.Nitesh D.
Le client n'a pas laissé de commentaire.Christina M.
Very Good, no issues, nice friendly staff.Roy G.
This is my 4th rental of a 26 foot truck and the experience far exceeds all other rentals. The service and equipment was great and met all expectations. I wish all U-haul locations would meet this standard. Thanks for the experience.Lee C.
Have more size storage unitsJulian S.
Very helpful personnel!Frank A.
Le client n'a pas laissé de commentaire.SUSAN F.
Uhaul needs to have cruise control on your vehicles. It is a safety issue to NOT have this feature on long trips!ERIC G.
Dwayne was very knowledgeable, courteous and patient. Great customer service experience.ROSSANA C.
Le client n'a pas laissé de commentaire.Giovanni B.
Great people and great service!!VERNA K. | Expérience générale
Fix horn on vanRYAN T.
I don't understand why one has to be charged for using a credit card as not many people carry cash, and other businesses don't charge a credit card fee. I was disappointed by all the 'little' charges.Ingrid A.
This place is really a storage facility doubling as a uhaul center. It is too small and does not offer all the services that a normal uhaul place offers. And as a person in the automotive industry, I can tell you by my drive, that they are not maintaining their vehicles. My 15 ft van only had 99 000 miles. That's low and it sounded like it was gonna break down the entire time. I don't trust their way of business.Frank A.
Man at the counter was extremely helpful.William T.
Le client n'a pas laissé de commentaire.JORY L.
Excellent service à la clientèle. Dewayne went above and beyond. I appreciate the service.Willie N.
The fact that my reservation was cancelled and we were given a 10' truck instead is ridiculous.Samantha B.
Customer service was excellent Polite courteous and knowledgeable. Definitely use againPHILIP P.
Le client n'a pas laissé de commentaire.John M. | Expérience générale
Wonderful place Affordable rates Will be telling everyone I know!Ann Marie M. | Expérience générale
Bill was great to deal with and I enjoyed how well he took care of everything...William R. | Expérience générale
This place will be go to storage for me if I ever need storage place in Austin areaBekzod T. | Expérience générale
Bill and David were both very friendly and helpful anytime I needed their assistance throughout the ten years I stored items at the facility. Merci.DAVID T. | Expérience générale
Le client n'a pas laissé de commentaire.David C. | Expérience générale
Le client n'a pas laissé de commentaire.Cindi B. | Expérience générale
Attention to detail is/was outstanding. Several times I did not secure via lock and Mgmt. called concerned and to advise. Thanks for the past 15 or so years.RICK P. | Expérience générale
Le client n'a pas laissé de commentaire.CLAUDIA H. | Expérience générale
Services supplémentaires à cet emplacement
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Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Nous vendons des centaines de produits qui facilitent les déménagements!