James at front desk was awesome!!!!! Friendly warm funny and professional!!!!Neil E.
Customer Reviews for StorCal Self Storage
(U-Haul Neighborhood Dealer)
Pour nous contacter
Newbury Park, CA 91320
(Off 101 freeway between Wendy Rd & Rancho Conejo Exits on Hillcrest)
Services dans cet établissement :
- Mon–SatDe 9 h am à 6 h pm
- DimancheDe 11 h am à 4 h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The representative at the location was great and wonderful to work with. He is a good reflection on your company.robert S.
SUPERB CUSTOMER SERVICE PROVIDED BY JAMES 10 + GradeRene C.
Le client n'a pas laissé de commentaire.Bette L.
Very friendly and helpful man working at this location. He explained everything very well, step by step on how to return the truck after hours and seemed genuinely interested in my having a good experience renting at U-Haul.Elizabeth B.
Le client n'a pas laissé de commentaire.Bill M.
Le client n'a pas laissé de commentaire.Blake N.
I had the best service. He was efficient, very understanding, and super helpful. I will be back.Grace C.
Le client n'a pas laissé de commentaire.Francisca N.
Le client n'a pas laissé de commentaire.Don G.
Very nice location very friendlyMOHAMED A.
Le client n'a pas laissé de commentaire.Akbar M.
James is so kind & has the best customer service skills. He always makes me feel like I'm important. I can rent from a bigger facility around the corner but I always return to Stor Cal because of James.Kim T.
The gentleman that was at the storage location was amazing! Great customer service, efficient process, very friendly!Carli L.
Great customer service in check out!Robert A.
James and Richard at this location are the absolutely best people in the world to be working for your organization. They care about what they are doing they care about your equipment, and most of all they care about me and other people like me who are their customers. It was a real pleasure dealing with them. I will always deal with them whenever I have an opportunity.TIMOTHY R.
Le client n'a pas laissé de commentaire.Aron R.
My truck had no gas in it when i got it.jasmine C.
James was very helpful both on the phone and at pick up.Steven D.
StorCal staff was so friendly and helpful. I will always go there to rent uhaul sand will tell my friends and familyJackie J.
Le client n'a pas laissé de commentaire.Hamid T.
Le client n'a pas laissé de commentaire.Uyen L.
Le client n'a pas laissé de commentaire.Christopher D.
James goes above and beyond in customer care. I love going to his locationKimberly P.
Le client n'a pas laissé de commentaire.Elizabeth C.
I had made my reservation online the day before yet when I got there , the man had told me that I wasn't able to rent it bc I did it through online ???? Like what isn't that what the page is for to secure your uhaul ? So then he gave me a limit and I had to rush my haul cause of this I am very unsatisfied.Jonathan H.
James was amazing. Really appreciated his thoughtfulness and communication. Really excellent customer service!!Katelyn B.
It was easy to rent a van and the price was right! Nice guys at the counter too!Juanita V.
This process was a lot smoother than I thought it would be. The only change I would make is I would show step by step what needs to happen once someone picks up their U-Haul because that could've gone wrong real fast.Brandon F.
Le client n'a pas laissé de commentaire.William F.
Le client n'a pas laissé de commentaire.Fernando U.
Le client n'a pas laissé de commentaire.John W.
James was awesome. Very knowledgeable, friendly, and took interest in making sure I was good to go. Merci James.Glen C.
Le client n'a pas laissé de commentaire.William B.
Le client n'a pas laissé de commentaire.Adriana B.
Le client n'a pas laissé de commentaire.Bernard K.
Hands down the best customer service I have received from a U-Haul location in the past 20 years that I have either moved myself or helped someone else move. Merci Kristeen R.
James is so fro& accommodating. We love renting from him.Kimberly T.
Friendly service and fast returnKathryn G.
Le client n'a pas laissé de commentaire.Edward E.
Best uhaul rental place everJillian L.
Manager was very nice and personableSusan R.
Le client n'a pas laissé de commentaire.Leah M.
Always the best service from James!!!Piero C.
Le client n'a pas laissé de commentaire.james B.
Le client n'a pas laissé de commentaire.DJOUA GAO M.
I loved the online systemElizabeth C.
Great service.Sig F.
Great service.Sig F.
Le client n'a pas laissé de commentaire.Graham R.
Easy checkout and great communication.Ryan S.
Le client n'a pas laissé de commentaire.Blake R.
Le client n'a pas laissé de commentaire.Shane G.
Le client n'a pas laissé de commentaire.Gavin W.
always great renting from James!!Nick C.
Super easy. Will definitely choose this location againJames P.
Le client n'a pas laissé de commentaire.Anthony S.
Le client n'a pas laissé de commentaire.cassandra G.
Very nice and professional. Thank you!ENA S.
Le client n'a pas laissé de commentaire.Louisa R.
Always top notch service from James!!!Gavin W.
Le client n'a pas laissé de commentaire.Robert S.
Le client n'a pas laissé de commentaire.Patrick Y.
Le client n'a pas laissé de commentaire.Mario R.
Good serviceAlirio Q.
Le client n'a pas laissé de commentaire.Toni A.
Le client n'a pas laissé de commentaire.WILLIAM M.
Le client n'a pas laissé de commentaire.WILLIAM W.
Le client n'a pas laissé de commentaire.Jack C.
Gas tank registered full when I picked up the 9ft van. Only went 20 miles and the tank needed over 4 gal. Obviously tank was not full when I picked it up and associate indicated there was no way he could reimburse me for a few gallons of $4,1/gal gas. Really?Barry K.
Le client n'a pas laissé de commentaire.Tim S.
Always the best!!Nick C.
Retire out older vehicles.Wilberth N.
Maintain dashboard of truck - AC and Radio only work intermittentlySTUART S.
Always a pleasure to work with James. He is the best!!Gavin W.
Le client n'a pas laissé de commentaire.Mia M.
Truck inside was fairly clean, however the outside badly needed a wash. Windows filthy. Truck had a bad squeak from the rear which I reported on return (they said they will look into it).Jeffrey S.
Great service, very accommodating. James was great, friendly, helpful.R GREGORY L.
Le client n'a pas laissé de commentaire.Derek G.
Le client n'a pas laissé de commentaire.Steven H.
Le client n'a pas laissé de commentaire.Dina E.
Le client n'a pas laissé de commentaire.Mallik P.
Super Excellent experience!Christine A.
I want to thank Richard for his pleasant and helpful phone assistance. Although I didn't meet him, he was a welcome first encounter, when I first called this facility. My phone encounter, and my personal encounter with James was equally pleasant. He was professional, knowledgeable and very courteous! They both are keepers !!! I will return to this facility for rentals, in the future, and recommend it to others!MARLENE B.
Nothing but the gentleman who helped me at Thousand Oaks he was an excellent person. And over all u-haul service is the best. Merci Sayeed S.
Le client n'a pas laissé de commentaire.Ayman Z.
Le client n'a pas laissé de commentaire.Nick C.
The gentleman at this location (James?) made this a pleasant experience. He was exceptionally polite, friendly HELPFUL, professional. I do vintage markets a few times a year and will ONLY rent u-haul from this location from now on.Greg S.
Computer system was down so I had to to the return via my phone with no help from the man behind the counter. I got it done but it took a little longer for me to figure it out.David E.
Le client n'a pas laissé de commentaire.gavin N.
Although I had downloaded the application the guys were able to help when we showed up at 9 a.m.Donald H.
JAMES IS AN EXCELLENT EMPLOYEE!! GIVE THE GENTLEMAN A RAISE!!! FANTASTIC SERVICE!!! THANK YOU SO MUCH!!! 5 SMILES. SCOTT S.
I like your resident manager who had a wonderful/helpful attitude.Roy W.
Le client n'a pas laissé de commentaire.George S.
Le client n'a pas laissé de commentaire.Arvind A.
James is always the BEST!!Nick C.
For electronic pick up, submitting a second contact for verification was difficult until an online agent could talk to someone. Had I known this upfront, I would have had my wife informed she would get a call. Might make this part better known up front to save time. I ordered pads and never got them. Need to fix that process.Arthur W.
Le client n'a pas laissé de commentaire.Derek R.
Excellent as alway James is the BEST!Gavin W.
I've used this pickup place a few times and I have always had a good experience. The gentleman that worked there on 2/8 in the morning was very nice and efficient.Kelly Z.