Friendly face-to-face service. Very efficient and helpful!THOMAS A.
Customer Reviews for Storemoor
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Moorhead, MN 56560
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 5h pm
- Sam - dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Kaden M.
Le client n'a pas laissé de commentaire.Gary B.
Very courteous staff and a very nice clean facility!John H. | Expérience générale
Le client n'a pas laissé de commentaire.Edward M.
Le client n'a pas laissé de commentaire.David H. | Expérience générale
Le client n'a pas laissé de commentaire.MICHAEL S.
Awesome place!Jacinda L. | Expérience générale
Very convenient, we will rent again in May when school is out.Ivette I. | Expérience générale
Easy to set up and available whenever I had questions! Super friendly!! Variety of spaces and always secured.Nicole P. | Expérience générale
Yes, we are all moved out and I got our lock removed. Thank you, CarolynCarolyn M. | Expérience générale
Le client n'a pas laissé de commentaire.Nevada M.
Le client n'a pas laissé de commentaire.ROUDLEY J.
Staff was very helpful and friendly. Storage unit clean.Debra W. | Expérience générale
Le client n'a pas laissé de commentaire.doug m. | Expérience générale
Breanna was a great agent to work with!Shane A.
Le client n'a pas laissé de commentaire.CAITLYNN S.
Everything was great with our storage unit. The only small bobble was that the welcome text indicated that there would be a lock in the unit, but in reality we had to purchase one. We were able to buy one on site easily enough though! Everything was clean, secure, and well lit.Katherine K. | Expérience générale
Le client n'a pas laissé de commentaire.John K.
I understand that we live in a aggressive market for storage. We as a society are always buying thing we really don't need. So arise a need for company's like your to provide space. Even though I will not appeal to your pocket book, because like a true capitalist, you want to make money. Most likely you want to retire from your normal job and sit back and make money while doing nothing. I understand about providing space to people for rent, and building storage units. I work for a company that manages units. And even though the metal market is crazy right now, and adding more units cost more today then a year ago. I certainly don't think it is right you raise the storage rent to your loyal customers just to pay for you to expand. Yes right now you may be at full capacity for units. Rest assure just like the Apartment issues back in early 2103, there will be others who build storage units. They will charge less, and you will loose customers. Because you are greedy. Because you see your customers as numbers. But like I said , I am sure I am wasting my breath, your pocket book has never been fuller, and you will dismiss my comments as an unhappy customer.JERIMIAH J. | Expérience générale
I did the phone check in/check out. The key was not in the lock box. I had to contact the facility as no one was there. I didn't leave the lot until about 2:30 so got a later start then wanted. Couldn't figure out how to finish completed check in once I was provided with the key so the person provided me with mileage and gas levels. Would use a different location next time and would DEFINITELY NOT use the online check in/check out as it was more of a headache than anything.Paula R.
Eric was a great help. Pleasant to do business with. Answered all our question and got us down the road asap. Thanks againDennis Z.
Le client n'a pas laissé de commentaire.JASON D. | Expérience générale
Le client n'a pas laissé de commentaire.SCOTT D.
Le client n'a pas laissé de commentaire.Eric H. | Expérience générale
The agent/manager behind the desk was extremely professional, friendly and helpful. Very fast, easy pickup!FRED C.
Le client n'a pas laissé de commentaire.Michael J. | Expérience générale
Install water hose spicket at new location to wash equipmentGREGORY C.
If I EVER have to rent a truck, or ANY THING from U-Hall again and we are where we can to to his location WE WILL. There are NO WORDS to describe His help and caring for us. As far as I think about him he is the VERY BEST person that works with U-HALLWAYNE S.
Nothing. Eric was wonderful to work with and the place was absolutely spotless.BARRY C.
Le client n'a pas laissé de commentaire.Sandra D.
Le client n'a pas laissé de commentaire.EMMANUEL K.
Friendly and helpful. Appreciates your business.CHAD MICHAEL P.
I still have storage unit there and your facility is 100 % better then where I had one beforeMarc P. | Expérience générale
We were went to there rent truck last Saturday 27th March. We even didn't heard details an explain to us what requirements need when returning truck and felt us humiliated cause we're Asian. How come other guy ask customers(white peoples) front of us getting insurance or not and we didn't heard any information about getting insurance that charge us after dropping truck same day 4:40pm and we returned 13!miles we ride and same gauge fill the gas as 3 gallons as muncher than first we rented. one of there reprentative didn't show us full receipt with sign just show us sign screen. How come they aren't ask twice if we understand or isn't just charged gas with insurance. I'm so pistoff and recommended other people's won't go there.Han K.
Le client n'a pas laissé de commentaire.Kathy B. | Expérience générale
Security features were in place but lacked monitoring or the level needed to prevent simple thief and damage to stored contents. Suggest security on each unit that notifies the tenant when there unit has been accessed. Random patrols of the premises during non staffed hours and the review of the overnight security footage each morning. Additional cameras that cover both sides of the drive isles (not enough cameras). would also improve security.Chaun L. | Expérience générale
The person at drop off seemed much better.LINDA LEE S.
The tires arent the best for northern snowy states. They slide a bit even with some water on the road going 40MPHKevin B.
Pick-up and getting the key was long but that was due to the website having issues. The truck's door wasn't closed all the way and the driver's seat was covered in snow. Upon using the truck, I noted the door was very hard to close completely. When we got to where we were loading up the latch was frozen. We where able to get it open but the door would not budge. Roadside assistance had to come out and open it as it had frozen shut in multiple locations. We spent about an hour and a half trying to open it and then waiting for roadside assistance. I know it is winter in Minnesota and things can happen but I would expect them to make sure the truck was ready to use at all times. I made the resveration 2 days in advance so they knew someone was coming to get it.Megan W.
Fast and easyTimothy W.
The location and employee we worked with were excellent - very helpful, honest, and friendly. The truck had an issue with the door, but I don't hold that against the people at this location - it was hard to notice unless on the highway.John M.
Le client n'a pas laissé de commentaire.Stephanie H.
I was a little confused about the pick up. Tried to call and set it up ahead of time. And had to drive over an hour to go pick up the truck and back to where I was moving. Spent 120$ on gas for around 180-190 miles. It was pretty inconvenient.Thomas J.
Le client n'a pas laissé de commentaire.Jennifer S.
Le client n'a pas laissé de commentaire.Debra L.
Le client n'a pas laissé de commentaire.Dennis D.
Le client n'a pas laissé de commentaire.Eric H.
Le client n'a pas laissé de commentaire.Skylar V.
Le client n'a pas laissé de commentaire.Roger L.
Eric from storemoor has given me the best experience from any uhaul I have had. I have lost track of how many times I have rented a u haul but I won't forget this. I will be needing another truck in a few weeks and will only go through him.Lance N.
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