Le client n'a pas laissé de commentaire.Benita S.
Customer Reviews for Strand Storage Center
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Myrtle Beach, SC 29577
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 8h30 am à 5h pm
- Sam : 9h am à 4h pm
- Dim : 9h am à 12h30 pm
Heures d'ouverture spéciales
- 12/24/2021: 8h30 am à 3h00 pm
- 12/25/2021: Fermé
- 12/31/2021: 8h30 am à 3h00 pm
- 1/1/2022: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Nothing everything was great.Nicholas S.
Le client n'a pas laissé de commentaire.james C.
Le client n'a pas laissé de commentaire.RUSSELL P.
It was a great experience.suzanne M.
Le client n'a pas laissé de commentaire.Ernane R.
Le client n'a pas laissé de commentaire.Christine H.
The truck was in somewhat disrepair, the windshield was broken, the door for the gas input was hanging off and the truck smelled like smokerich K.
Staff was fantastic. Great value. Truck did smell of smoke.Deborah L.
Le client n'a pas laissé de commentaire.Arthur D.
When I called to reserve it, she told me what size I needed 15ft. Well it should have been bigger due to having to make 2 trips and being charged extra mileage.LISA M.
The best servicesMiriam S.
Le client n'a pas laissé de commentaire.karla S.
Le client n'a pas laissé de commentaire.Jeffrey S.
Le client n'a pas laissé de commentaire.RAVIN W.
Le client n'a pas laissé de commentaire.GEORGE S.
Nothing this was the best experience I have ever had. All of those folks were so nice!!!KEVIN F.
Le client n'a pas laissé de commentaire.Richard L.
Le client n'a pas laissé de commentaire.Glen G.
Turn in was after hoursSTEPHEN M.
Fast, friendly, economical. Hassel free. Great experience. Je les recommande fortement.ROLLAND M.
The staff is very nice and helpful.Carla M.
Le client n'a pas laissé de commentaire.David M.
Le client n'a pas laissé de commentaire.deborah J.
Le client n'a pas laissé de commentaire.STUART DANIEL E.
Driver seat was ripped and collapsing towards the door. Truck was out of washer fluid.Nathan L.
They were the absolute best!!! So helpful and made things easier on me. I can't thank them enough!KAYLA B.
The location is a storage facility and it is used as a uhaul business also. It is a very tight facility for ingress and egress. Not friendly for vehicles. The office was filled with people and workers waiting to be helped. Seems you would expand your office space so it is more customer friendly.dennis L.
Le client n'a pas laissé de commentaire.Robert L.
Not very friendly. Returning was a mess out front of this building.MICHAEL D.
I really enjoy with the folks at this location. They provide excellent service, are friendly, and professional. Specifically, I began utilizing this location because of the helpful attitude of Brittany. Her professionalism and efforts to help our photography company with it's needs have been something we have come to rely upon at this Uhaul location. We appreciate the helpfulness of everyone at this office. -Lindsay Hickman PhotographyGregory H.
Le client n'a pas laissé de commentaire.DAVID M.
There were no furniture dollies available.Ryan H.
Everything was great. Easy to rent, easy to return.CHARLES I.
I received an online quote of 19,95/day + 0,69/mile, but when I got to the site and checked-in to pick up my truck, the mileage rate changed to 0,99/mile and the young lady told me "weekends are 99Â¢/mile." That was an unwelcome surprise. I think they should be required to honor the online contract. Most importantly, mileage is mileage, that should never change. If you want to change the rate of the vehicle to a weekend rate, that makes sense (just make sure it is clearly advertised and do not surprise customers with a rate change when they show up to pick up), but it never makes sense changing the mileage rate. I feel cheated here and feel Strand Storage Center owes me a refund of the difference.Dave S.
Le client n'a pas laissé de commentaire.Christopher C.
Le client n'a pas laissé de commentaire.LARRY M.
Le client n'a pas laissé de commentaire.Frank P.
Le client n'a pas laissé de commentaire.Harold D.
I did not get what I reserved. I reserved a MOTORCYCLE TRAILER and I got a cargo trailer. NOT happy about it!!. A cargo trailer does not have a wheel chock for the motorcycle so it moves around in transit. I have an email invoice that clearly states I reserved a motorcycle trailer.Shaun M.
Excellent Customer Service Highly RecommendLOUIS Z.
Le client n'a pas laissé de commentaire.Stacy B.
The entire experience was great. She hooked up the trailer and helped check the lights. Thank You for the great service!!!Shawn E.
First, I want to commend the staff at this location. They go above and beyond and are truly some of the nicest people I have ever had the pleasure of interacting with on a customer level. Holly is nothing short of awesome. The vehicle itself was not cleaned prior to our use and was very dirty. The renter prior to us must have smoked in the vehicle because it reeked of cigarette smoke and the ash marks from the cigarette being flicked out the window were still on the roof rail post. The vehicle ran well with no mechanical issues save for the change oil warning light being active for the duration of our rental. I appreciated the low mileage of the vehicle. We will definitely be renting from this location again because of the personnel.Michelle R.
There was zero instructions on how to drop off the trailer after hours on a sunday. I pulled up to the gate around 3:00 on Sunday only to find the office closed and no number to call. Thankfully someone behind me let me in so I can drop the trailer off. When Tuesday rolled around I still had not received an email or phone call stating I return the trailer so I called the office and they had no idea I even brought it back. They were still under the assumption I was driving around with it. I told them I dropped it off exactly where I picked it up and got a email confirmation 30 minutes later. I think someone should walk the lot daily in the morning and take inventory of all U-Haul equipment on the property.Michael S.
Le client n'a pas laissé de commentaire.Anne A.
Le client n'a pas laissé de commentaire.BRYAN R.
We needed the uhaul for another two days and the sweet lady gave me a break and only charged me for one. We were able to drop it off after hours no problem.Faye D.
Very easy, no hassleBILLY D.
Le client n'a pas laissé de commentaire.ANNIE Y.
The staff was very helpful.Juanita C.
Le client n'a pas laissé de commentaire.Joseph S.
These men were 120 % efficient while being cautious. Some real great men! Thank you again.John H.
The staff at this facility were excellent and very helpful and friendly there were numerous issues with my reservation due to failure to do absolutely anything on the reservation from the facility that I picked up the truck from. Despite the disaster of a situation they put the facility I dropped the truck off at they were able to work everything out and finish up my final reservationROBERT T.
The lady was an absolute jerk, very rude. I bit my tongue, didn't go there looking for a fight. If I had not needed the truck for that particular day, I would have told her to go to hell. Next time, I'll go somewhere else.kenneth M.
Open at 7am.Paul E.
Le client n'a pas laissé de commentaire.rosa M.
Le client n'a pas laissé de commentaire.gerald H.
Honestly? Nothing everything was amazing from sales to prices.JAIME H.
You took me to the truck and explained about the tow button and I respect that thank youAleshia A.
Le client n'a pas laissé de commentaire.Jessica W.
Le client n'a pas laissé de commentaire.Peter S.
I have used uhaul for decades. With that being said, that was one of the scariest vehicles I have ever used. I hate giving bad reviews, and tend to not say anything but that truck is on its last leg and worry if someone else uses it. First I found the driver side door/window shaking at such a high rate going over 35 mph. The plastic covering has rigged with screws in it which made it shake to a level it hurt my ears and with anyone in the other lane trying to pass me on the driver side mirror with there lights on with halogen lights, I thought I was getting pulled over because of the shaking and looking like flashing lights.. The shocks on the truck made it next to impossible to control past 55 mph. I was driving at night at one point and found out the light covers where so old and dirty, that it was incredibly hard to see 10 ft past the front grill. And to complete it all the the routers are rubbing the metal on the brake pads and it pulls to the right pretty hard. All and all I feared for my life on any highway.Joshua B.
The staff was excellent. Went over everything that we needed to know. The facility was clean and well organized. Fortement recommandé!LEON L.
Great staff in Myrtle Beach where we picked up.Ronald C.
The app to check in and pick up the truck before business hours was horrendous and did not work! Once the location opened, the associate continued to have trouble with the system to get me my truck! I lost almost an hour dealing with this and was not happy at all!KATHLEEN R.
Le client n'a pas laissé de commentaire.ERNEST R.
Le client n'a pas laissé de commentaire.PETER Q.
If you guys are so efficient and well organized I can't think of a thing that would make my experience any better ðŸ˜ŠGARY C.
Le client n'a pas laissé de commentaire.Dennis C.
Le client n'a pas laissé de commentaire.Douglas B.
Le client n'a pas laissé de commentaire.Richard L.
Very informative and helpful. Made my experience very pleasant and stress free.Anthony I.
Le client n'a pas laissé de commentaire.ROBERT M.
Le client n'a pas laissé de commentaire.Stephanie K.
Le client n'a pas laissé de commentaire.Rickey W.
Le client n'a pas laissé de commentaire.Margaret B.
Le client n'a pas laissé de commentaire.DAN L.
Bad experience overall. Not what I expected. Truck size not correct to begin with. you can call if you want to hear more. I won't be waiting by my phone. Steve E.Steve E.
No problems and no worriesLINDA P.
Parking is limited, and a drop of location is not clear. I would add some signs on where to drop your items.Robert F.
Le client n'a pas laissé de commentaire.Spencer M.
Le client n'a pas laissé de commentaire.ASHLEY N.
Le client n'a pas laissé de commentaire.ASHLEY N.
Excellent service, fair price, & new vehicle provided us with a wonderful experience! U-Haul earned an â€œA+â€!Joseph M.
Super nice experienceMark G.
Brittney and Richard are AWESOME, I would recommend them to anyone in the area.Victoria W.
Le client n'a pas laissé de commentaire.Donald S.
Le client n'a pas laissé de commentaire.Steven H.
The staff was very friendly and helpful. I didn't use all the miles I thought I would and my refund was in my account the same day. They know how to run an office. Would definitely recommend to family and friends.Christine P.
Le client n'a pas laissé de commentaire.JAMES M.
Le client n'a pas laissé de commentaire.Rebecca G.
First time dropping off after hours , I think I did it rightLawrence E.
Le client n'a pas laissé de commentaire.FREDERICK S.
Nothing I can see, service excellentKENNETH B.
Treated me great. Fast Service.Stephen T.
The staff and service I received at this location was excellent. Very quick and easy to get payment and paperwork processed. Staff was knowledgeable and efficient. Thank you for that. The negative part of the review that I have to give is the maintenance (or lack of) that was given to the particular truck that I rented. It was a 26' box truck that was clean in appearance, but when I drove the truck it became obvious very quickly that it was well overdue for repair. For starters, the wheel balance and alignment were way off causing the truck to shake pretty violently driving any speed above 25 mph. The steering would not turn back to straight while traveling which made it difficult to keep it inside one lane. The windshield fogged up at one point and that's when I found the defroster was inoperable. I tried to use the windshield wash to clear it up and while the wash function worked fine, the wipers were so bad that I had absolutely no vision through the driver side of the windshield. I am an experienced driver so I dealt with the issues, however these conditions made this truck nothing short of dangerous to operate. I have rented many uhaul trucks over the years and this one was by far the worst one I've ever used. Gotta get this one fixed guys.EDWARD R.
Le client n'a pas laissé de commentaire.ken H.
Le client n'a pas laissé de commentaire.STEPHEN G.
Jack provided outstanding service. Thanks!Ronald S.
Entrance parking lot is very small, difficult to maneuver.OSCAR M. | Premières impressions
Used the facility before. Great people and clean units.RICH W. | Premières impressions