Le client n'a pas laissé de commentaire.Tessa C.
Customer Reviews for Strand Storage Center
(U-Haul Neighborhood Dealer)
Pour nous contacter
Myrtle Beach, SC 29577
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 8h30 am à 5h pm
- Sam : 9h am à 4h pm
- Dim : 9h am à 12h pm
Heures d'ouverture spéciales
- 11/24/2022: Fermé
- 12/24/2022: 9h00 am à 3h00 pm
- 12/25/2022: Fermé
- 12/31/2022: 9h00 am à 3h00 pm
- 1/1/2023: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Tarek G.
Le client n'a pas laissé de commentaire.James D.
Great serviceDavid S.
Great serviceRONALD E.
Le client n'a pas laissé de commentaire.David A.
Le client n'a pas laissé de commentaire.Joseph C.
Le client n'a pas laissé de commentaire.Michael G.
Great service and great people. Very helpful and answer my questions and explain everything perfectly.David L.
Le client n'a pas laissé de commentaire.DAVID M.
I will call your officeMichael N.
Le client n'a pas laissé de commentaire.CORY W.
Le client n'a pas laissé de commentaire.Raymond W.
Le client n'a pas laissé de commentaire.GLENN H.
Le client n'a pas laissé de commentaire.Rachael C.
Le client n'a pas laissé de commentaire.RONALD I.
Michelle was greatDavid H.
Cluster mess Older lady easily confused and rude Very busy several customers lined up and 1 computer bogged down training new person left came back several hours later and things flowed betterScottrick H.
I picked the truck up only to find when I went to pack it that there was a hole in the box and there was a few inches of water on the floor. It was pouring that day and me and a man I hired to help me move spent almost two hours cleaning up the water and plugging up the hole with rags and duct tape!,,, called u haul and sent them the pictures and have not heard anything. I want 50 % off my bill or I am going to contest the charge on my credit card billWilliam G.
had nothing but a good experience. very friendly and personable. we would recommend them above the others in the area as they were very close to us but proved excellent.Peter D.
Le client n'a pas laissé de commentaire.Michael D.
It was very simple to check in and close out my contract.Joe T.
Steve and Jack provided good service, were polite, and informative. Five stars!richard G.
Be honest with the customers! We rented a pickup truck and returned it with the same amount of gas. We received a bill with an additional $15 added because this location claimed we did not return it with the gas it left their lot with. I have a receipt from the gas station! We called and explained to the associate that we did fill it up with gas. They still would not remove the charges! We will never rent from this U-Haul site again!Federico C.
Le client n'a pas laissé de commentaire.David P.
Nice I likedIzaque S.
There was a lot of broken glass in the back of the truck when I received it. I cleaned it out well before I loaded the truck.Jesse P.
Le client n'a pas laissé de commentaire.Christina P.
Le client n'a pas laissé de commentaire.FRANK J D.
Le client n'a pas laissé de commentaire.Stacie W.
Le client n'a pas laissé de commentaire.kenneth S.
Le client n'a pas laissé de commentaire.Kayla L.
I was not pleased with the junk and trash in the trailer. I had to sweep it out before i could load anything in it.Mike L.
Le client n'a pas laissé de commentaire.Yvette M.
Steve was rude to us during checkout and the girl who was at the desk helping didn't know what she was doing.phillip K.
Very Helpful and Friendly! Easy access and plenty of parking spots!Phil P.
Le client n'a pas laissé de commentaire.Douglas R.
So easy to rent and return. All the employees were very nice and informative. They made this process easy and enjoyable.Calvin K.
Le client n'a pas laissé de commentaire.Stephen H.
Just keep doing what you're doing!!! Thanks again, Tom Tom V.
Le client n'a pas laissé de commentaire.Brandon H.
Le client n'a pas laissé de commentaire.Brayden S.
Le client n'a pas laissé de commentaire.Joseph S.
Le client n'a pas laissé de commentaire.Jeffery S.
Thanks for making me feel better about my crazy dayRay F.
No problems with trailer. Had good help hooking up and unhooking.James C.
Thanks for a great trailer guys!Terry K.
Fast and courteousJohnny S.
Le client n'a pas laissé de commentaire.DEBORAH M.
Wonderful friendly customer service! We had a wonderful experience and the vehicle was great! Would totally recommend this facility and rent a uhaul again!!Logan M.
Le client n'a pas laissé de commentaire.Stephen H.
Le client n'a pas laissé de commentaire.Donald C.
Le client n'a pas laissé de commentaire.Will H.
Employee was very nice and welcoming.Ann C.
Le client n'a pas laissé de commentaire.Anthony D.
Le client n'a pas laissé de commentaire.Mark B.
Le client n'a pas laissé de commentaire.Laurence S.
She made it easy drop offlynn H.
MAYBE MORE HELP BEHIND THE COUNTER OR LOT PERSON TO HELP THE CUSTOMER SER. PEOPLE OUT .GET OAND RETRIVE VEHICLES FOR CUSTOMER. AND GET PADS OR OTHER EQUIPMENT THEY MAY NEED FOR THE JOB... BUT OVER ALL CUSTOMER SERVICE AGENT WAS VERY NICE. POLITE AND HELPFUL TO MY NEEDS ... THANK YOU ALL VERY MUCH...THE BEST YET!!!Robert L.
Great service from U-Hauldonald G.
Le client n'a pas laissé de commentaire.Tony Y.
Awesome staff, easy return! Thank you!!William C.
Le client n'a pas laissé de commentaire.Kristen O.
Le client n'a pas laissé de commentaire.Matthew V.
Le client n'a pas laissé de commentaire.David S.
Great and unexpected... Would rent again in a heart beatMarc S.
Le client n'a pas laissé de commentaire.Eric S.
Office staff mediocre in ability.Dixie P.
All personnel were 👍🏿 nice and they had great attitudes.Thomas A.
Le client n'a pas laissé de commentaire.Connie P.
Le client n'a pas laissé de commentaire.Cliff P.
Our experience was very good the grade an AChristopher H.
I couldn't use the rental because the tire strap had been cut. When I was leaving they saw it was frayed but I guess no one realized nor did I that it was frayed because it was cut wasted time and effortTheresa F.
Le client n'a pas laissé de commentaire.Colleen W.
Le client n'a pas laissé de commentaire.Jeffrey S.
Le client n'a pas laissé de commentaire.Joseph A.
I had issues using the pre-registration app but the clerk at the office was super helpful in getting me what I needed.Kathy F.
The staff was so helpful and friendly!Jamie I.
First of all I was not help like the gentleman came in after me The owner said I was not going to talk to her employees.. when all I said was she didn't not look like she knew what she was doing .. then I was asked to stand out side and she would give me a receipt with out the assistance â€¦ second of all when I came to drop the truck off I had not ideal where to park it.. I was being rudely told what to do when I didn't have a clue where to park the truck my opinion is customers should be directed kindly not aggressive as if I knew what to dorodney B.
Le client n'a pas laissé de commentaire.LAURA L.
Le client n'a pas laissé de commentaire.John P.
Quit Processing!Natalee G.
This location charged my card extra money unnecessarily. An extra $96 was debited from me without my authorization and not even a courtesy call. It says they charged me extra for gas and I left the truck with plenty of gas as per my contract. I would like someone to contact me about this and get my money refunded to my card.emma K.
Long wait in the store to pick up vehicledan B.
Nothing I sawKevin K.
Le client n'a pas laissé de commentaire.Jacob K.
Le client n'a pas laissé de commentaire.Raymond A.
Le client n'a pas laissé de commentaire.Linda G.
Le client n'a pas laissé de commentaire.Ronald S.
Awesome!!!!! We always use UHaul..,,William K.
Le client n'a pas laissé de commentaire.Ernest B.
Le client n'a pas laissé de commentaire.Donald H.
Le client n'a pas laissé de commentaire.Samantha L.
Le client n'a pas laissé de commentaire.Shirley F.
Le client n'a pas laissé de commentaire.Marina A.
Nothing, Keep up the good work!Nantaa C.
Great rental experience at this location with attentive staff :)Daniel C.
Le client n'a pas laissé de commentaire.Stephanie F.
I was given a location to pick up a trailer at Emerald Liquor store the trailer was filthy lights didn't work. The people had no clue to rectify it and seriously a liquor store in a seedy part of town. He couldn't get phone to take picture of my license. Bad show for Uhaul.Mel K.
Le client n'a pas laissé de commentaire.John W.
Le client n'a pas laissé de commentaire.lillian c. | Expérience générale
Le client n'a pas laissé de commentaire.thomas t. | Expérience générale
My only negative is that after more than a year, and providing a 30 day notice, that we had to pay for the entire month when we vacated our 3 units on the 19th. This policy makes no sense and defies logic.dennis h. | Expérience générale
Great place! We have utilized storage units on multiple occasions and rented trucks and vans. Always a positive experience!anthony b. | Expérience générale
this whole event has been made so much easier by the staff there. I will not hesitate to refer others and use the facility again , if needed.David H. | Expérience générale
Strand storage was very helpful any time I need anything. Being new to the area they've recommended different places to eat visit and assisted me one day with my code to enter the facility after hours. This has been a pleasant experience. FDJ.Felix D. | Expérience générale
Le client n'a pas laissé de commentaire.Greg B. | Expérience générale
We had an excellent experience @ Strand Storage Center. Merci.matt b. | Expérience générale
Thank you to the employee who helped me, (gentleman in golf cart) MUCH appreciated. Wish i could receive credit for half month I paid for, but didn't use. MerciMelissa M. | Expérience générale
I would like to thank Steve and his very capable professional team for the amazing help and support they provided to me during the sale of my home. I don't know what I would have done without them.adriana g. | Expérience générale
Steve abs the entire staff are not only knowledgeable and efficient, but quite friendly! As always, Great Job! Merry Blessed Christmas! Stay safe Drive safe Pray... Listen GOD BLESS!STEVEN P. | Expérience générale
Strand Storage was very able to work with and the staff were wonderful to work. I would not visit my unit at night because I am 82 and don't go many places after dark.ANNE LOUISE K. | Expérience générale
Very nice place to store your RV or personal items. The staff is extremely friendly and courteous. They go the extra mile to accommodate.William F. | Expérience générale
They were great!Kathleen M. | Expérience générale
Le client n'a pas laissé de commentaire.Resa S. | Expérience générale
Very pleasant experienceDeborah W. | Expérience générale
Le client n'a pas laissé de commentaire.patrice v. | Expérience générale
Great facilityChristopher O. | Réservation
Everyone was always very helpful and always friendly.JOE L. | Expérience générale
Thank You!!!KEN L. | Expérience générale
Very convenientterry k. | Expérience générale
Very Friendly, Great place to deal with.dennis f. | Expérience générale
ThankBen A. | Expérience générale
i rent a 5x10 storage unit for the month of December every year. The staff is excellent and the units are always clean and secure. I highly recommend this place.richard e. | Expérience générale
The facility met our every expectation.WARD B. | Expérience générale
We happened to be on sight when you where about to change lock for non payment . We had signed up for auto deduct . Your computer change was the issue A phone call could've cleared it up so easily.LESLIE F. | Expérience générale
Everything is good at Strand Storage Center. I have rented a unit for the past 2 years for 8 months yearly. Hopefully, will rent there again in 2019.HARRY F. | Expérience générale
Great place, and great people,.I would highly recommend Strand Storage.PAMELA W. | Expérience générale
The staff was great and treated me like family 😀😀😀😀😀HORACE M. | Expérience générale
I had a very positive experience and felt that the staff were always friendly and helpful, even when they were very busy.PATRICK H. | Expérience générale
parking on drive makes getting my car in and out pretty toughWILLIAM D. | Expérience générale
Staff has always been very friendly and helpful in getting me a place to park my trailer.VINCENT H. | Expérience générale
Great price and very friendly staff too.John Z. | Expérience générale
I don't care how clean or secure the place is, when they won't refund 20 days worth of storage fees, after 3 years and over $2500 business. I'll do all I can to steer business away from them. CrooksFRED P. | Expérience générale
These people were professional and at the same time very friendly. My rate was 40 % less than the competition. My jet ski trailer was there after a week unlocked. I'll be back!!!paul h. | Expérience générale
Don't have nothing to sayMILLICENT G. | Expérience générale
Easy to work with in a stressful situationJanice B. | Expérience générale
The best place in Myrtle Beach!SUSAN K. | Expérience générale
Friendly staff, clearly explained terms and conditions, bright clean facilityrobert b. | Expérience générale
Great storage facility. I would recommend it to anyone. Steve the manager is such a great guy. He goes out of his way to help you out. Keep up the good work guys.CARLOS M. | Expérience générale
Steve and the crew are always on top of things and display excellent customer services skills.anthony b. | Réservation
Very good service. Will use them in the future!STEVEN V. | Expérience générale
Strand Storage in Myrtle Beach: Their staff and service are awesome. Everybody is extremely helpful!ERICA P. | Premières impressions
Strand Storage staff and service is awesome!Privacy R. | Premières impressions
Friendly, helpful staff Clean units Great pricePrivacy R. | Premières impressions
Very good ServiceKRISTEN W. | Premières impressions
The staff was very friendly and helped my wife get everything set despite the fact that they were super busy. I would highly recommend this location.Privacy R. | Premières impressions
Easy to deal with very friendly staffPrivacy R. | Premières impressions
We no longer needed the storage because we were are not moving.Privacy R. | Premières impressions
We did not move in. We ended up not needing it. Merci.Privacy R. | Premières impressions
Very nice helpful and clean.Privacy R. | Premières impressions
Entrance parking lot is very small, difficult to maneuver.OSCAR M. | Premières impressions
Even though I didn't use the storage . The woman that helped me over the phone was extremely thoughtful helpful.I was very pleased with her at the end of the call.Privacy R. | Premières impressions
Steve of Strand Storage is a rock star of customer service. He made my move from out of state seamless by allowing me to do everything remotely.Privacy R. | Premières impressions
Fast Easy check-in with friendly helpful staff. Highly Recommended.Privacy R. | Premières impressions
Outstanding support, help with arrangements, affabilityPrivacy R. | Premières impressions
Very helpful to accomdate me so near closing time. Very professional, I will definitely use this facility againPrivacy R. | Premières impressions
Steve is a great guy- helpful and professional. He was able to give us a spot the right size for all our stuff that we could organize easily and access whatever we need.Privacy R. | Premières impressions
Cancelled reservation due to manager not allowing me to reserve size I wanted for free month. Totally disappointedPrivacy R. | Premières impressions
The manager at facility would not let me get the unit I reserved. He would only let me get a certain size for the free month that Uhaul gave me for renting a trailer,I cancelled the reservation!Privacy R. | Premières impressions
Fast, efficient, very professional and would recommend to others.Privacy R. | Premières impressions
Very friendly staff and exceptionallyrics clean facilityPrivacy R. | Premières impressions
The staff at this facility is awesome! I definitely recommend this facility to everyone who is looking to store their belonging in the future!Privacy R. | Premières impressions
I arrived an hour and a half before the facility was open. Steve saw that I was outside and opened up for me. I appreciate the service and consideration that Steve showed me. Merci!Privacy R. | Premières impressions
Service was excellent and unit was clean and ready on time. Great experience overall.Privacy R. | Premières impressions
Level of Service was very good.Privacy R. | Premières impressions
It was quick and easy way to get what I needed in a timely manner. I would definitely recommend this site to othersPrivacy R. | Premières impressions
Friendly and helpful staff. Easy access. Clean and secure facility.Privacy R. | Premières impressions
The xtra charge for calling off hours seemed odd and wasn`t explained fully by anyone. Overall outside of the reservation process all was smooth.Privacy R. | Premières impressions
I moved in my stuff into storage and they were very accommodating and helped me in any way that I needed them.Privacy R. | Premières impressions
Used the facility before. Great people and clean units.RICH W. | Premières impressions
Very clean new. Easy to get around. Everything was up to my expectations.Privacy R. | Premières impressions
Mike Steve were very helpful courteous. The storage facility is very secure.Privacy R. | Premières impressions
Front desk gentleman was very helpful and very courteous. The storage unit was clean and climate controlled, I have been to my unit several times to drop off items and have had no issues any time.Privacy R. | Premières impressions
Everyone was very helpful.Privacy R. | Premières impressions
Nice facility. Easy to access. No issue with reservation.Privacy R. | Premières impressions
manager was extreemely helpful, the facility was well organized and clean and the process to reserve was quick and painlessPrivacy R. | Premières impressions
I have never experienced such good customer service. Nothing went right in our move and the storage unit made every effort to fit our needs. Highly recommend!!!Privacy R. | Premières impressions
Steve was wonderful! The facility is clean and well kept. He even allowed me to change my reservation when he realized outr unit would be too smallPrivacy R. | Premières impressions
Explain that if Uhaul offers one free month of storage at the end of the journey you need to purchase a second months storage to benefit from this offer. It did not used to be that way.Privacy R. | Premières impressions