Customer Reviews for Stuart Motorsports
(U-Haul Neighborhood Dealer)

135 évaluations

4461 SE Federal Hwy   Stuart, FL 34997

(772) 283-0346

Heures d’ouverture

  • Mon: Closed
  • Tue-Fri: 9 am–6 pm
  • Samedi : de 9 h a.m. à 3 h p.m.
  • Sun: Closed

Services dans cet établissement :

Pour nous contacter

(772) 283-0346

4461 SE Federal Hwy
Stuart, FL 34997

Services dans cet établissement :

Heures d’ouverture

  • Mon: Closed
  • Tue-Fri: 9 am–6 pm
  • Samedi : de 9 h a.m. à 3 h p.m.
  • Sun: Closed
Aucune photo disponible
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

Adolf E. 
Évaluation :
5

Awesome customer service!! Stuart Motorsports ROCKS!!

Michael C. 
Évaluation :
1

First of all $300 for a 4x8 without locks for the hitch, or the door, is unelectable. The trailor was weight off..The Uhaul was very dirty and dusty with somekind of drywall dust and dirt. Mix up in pick up locations, and when dropped it off, recieved an email 2 weeks later that I was still in possesion of it. Very unsatistfied in your service this past rental.

KRISTIN H. 
Évaluation :
5

Stuart Motorsports rocks!!

Michael C. 
Évaluation :
5

One of tires was severely deflated only 25PSI everything. Else was fine though.

Carl H. 
Évaluation :
5

GREAT customer service!!!!!!!!!!!!

Michael C. 
Évaluation :
5

Stuart Motorsports is awesome!!

Michael C. 
Évaluation :
5

The representative named Matthew at Stuart Motor Sports made my experience renting and moving with U-Haul exceptional. I will definitely recommend U-Haul to anyone who needs a rental. Merci.

Russell D. 
Évaluation :
5

Mathew was great and The truck worked very well. Was in and out very quickly. Had no problems, thank you.

Peter D. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

FRANK G. 
Évaluation :
3

Charged $50 to unload my vehicle from the car hauler.

FRANK G. 
Évaluation :
5

The staff was excellent and very helpful!

Andrew B. 
Évaluation :
3

Did not have dolly, handtruck and blankets. And even charged me a extra day when would not I brought it back by end of day Monday.

Brian D. 
Évaluation :
5

The guy who got me set up with the trailer was great !

Dan W. 
Évaluation :
5

Excellent customer service !!

Kim H. 
Évaluation :
4

The gentleman who helped me throughout the process was very helpful, polite , and friendly. I would definitely come back!

NATAHLIE C. 
Évaluation :
5

Great experience- great customer service

Bryan B. 
Évaluation :
5

Great Job !

Robert R. 
Évaluation :
4

If the ratchets had some wd 40 applied every year or so they should work alot better.

Arnold A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ruth J. 
Évaluation :
5

Excellent customer service.

Jeffrey B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

kelly D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Walter G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

George P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Velena M. 
Évaluation :
5

The 15foot truck was very nice, shifted well, handeled easily. It had only one thing, it pulled abit to the driver's side. Overall, the 470 miles in it was a pleasure even backing off a narrow street into my driveway. Thank you. P.S. The final milage charged was correct.

Nancy R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Theodore Rick V. 
Évaluation :
1

I encountered two separate issues. First, the location that I was told to pick up the vehicle did not have anyone available to provide me with the vehicle. I phone the 800 number and they directed me to a Stuart, Florida location (Stuart Motorsports). I went there and the associate walked me out to the lock box and gave me the key. I loaded my moving blankets and dollies into the truck and then took a picture of the mileage and gas guage. I used the truck and moved my items, replaced the used fuel and returned the truck later that day. I then took a picture of the mileage and gas guage again. I received the receipt later that evening and determined that the outgoing mileage on the bill was off by 10 miles from what it actually was when I picked up the truck. I went back to Stuart Motorsports the next day and showed them the picture of the mileage and gas guage. They directed me to call U-Haul to get credited properly. I phoned U-Haul and they asked my to send them the picture with the mileage and time stamp of the picture. I have done that I have not seen my credit yet. I am finding that U-Haul regularly tries to charge the customers incorrectly. This is why I take the picture. Anyway, if I don't receive the credit in the next day or so, I will call my credit card company and dispute the extraneous charge and will file a better business bureau complaint. Trust is a two way street. I my trust of U-Haul is pretty much zero. What you can do is be honest when you deal with your customers.

Dennis A. 
Évaluation :
3

The app needs to be easier to use, or go back to counter service!

Silvio S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRAD S. 
Évaluation :
5

I was told that I could return trailer at any Uhaul location. First took return to Choice on Federal Hwy in Stuart. Told there would be $100 drop off FEE at that location. Was required to take trailer to Motorsport on Federal Hwy in Stuart. Why isn't every location the same?

GLEN B. 
Évaluation :
5

Very friendly and easy to obtain the carrier. Return was also easy after hours with simple online process!

David C. 
Évaluation :
5

Easy & quick return

Kurt W. 
Évaluation :
5

Great service

John M. 
Évaluation :
5

N.D.

Matthew S. 
Évaluation :
5

Matthew provided excellent customer service. He was professional and friendly.

DANIEL P. 
Évaluation :
5

Mathew was fantastic !

James B. 
Évaluation :
5

Rental went smoothly & Matthew was excellent! I rented to p/u some 's I purchased (then planted) w/o looking @ my emailed contract till I had equipment for nearly my 6hr rental timeframe. No add'l fee but better to know a daily rental timeline before walking off not knowing. All went as well as I expected.

Gregg W. 
Évaluation :
4

The truck almost couldn't start at the insulation location. Then after we loaded and unloaded the truck it would not start at all. After contacting haul me and the man I hired had to sit in the truck and wait almost 90 minutes and I was paying my mover $100/hr which cost me an extra $150 which should be paid by uhaul . Not me. They had to bring out a new battery. Call me Jeff dickerson at 954-270-2481 to rectify my expense

Jeffrey D. 
Évaluation :
4

The truck served reliably. The transmission labored from 2 to 3 and 3 to 4. Once in 4 it sounded OK. My biggest thing to ask to change is the wipers even if they look OK more often. They smeared in the rain. I could not tell if the tail lights in front of me were slowing or maintaining speed. Once at destination, the storage manager was having her Uhaul trucks serviced. She kindly asked the mechanic to replace the wipers. The trip back was in constant rain sometimes very heavy for three hours. That kind wiper change saved my trip. Otherwise, would have had to stop.

Nancy R. 
Évaluation :
5

Amazing customer service! Would definitely use this location again. Highly recommended

Daniel C. 
Évaluation :
5

Mike and Bobby are the best. Great communication, pleasant and very thorough. Great experience.

Christine C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Taylor T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Grace P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL D. 
Évaluation :
1

they tried to rip me off .....this meanie manager man asked for $50 to take off the car from the trailer. what a rip off. only $50!!!

ROBERT R. 
Évaluation :
1

I was unaware that I needed to use the Uhaul app in order to get the keys to the truck. I filled out all my information online prior to coming to the location. None of that matter, I had to redo everything through the app. Terrible experience, I will tell anyone interested in renting a Uhaul to use Lowe's or Home Depot.

Andrew B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEFANIE R. 
Évaluation :
5

Even though we were not able to complete the U-Haul return app due to technical difficulties they were very understanding. Unfortunately the business hours were closed Sunday and Monday for our expected return and so we had to return the U-Haul Sunday night.

Helen H. 
Évaluation :
1

Call and I will tell you

John M. 
Évaluation :
5

The front end had some shaking over 70. Needs new rubber around side windows. Other than that, ran good.

JEFF C. 
Évaluation :
5

The owner is great, super friendly, and went above and beyond. Will be using this location from now on.

Noah J. 
Évaluation :
5

Very friendly quick in & out

james C. 
Évaluation :
4

Mathew was very friendly and helpful. Better signage and neater area for trailer storage

Robert M. 
Évaluation :
5

Very pleased

Michael P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Troy T. 
Évaluation :
5

All is good employees great

Dennis S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Melissa R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Josephine M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Roger E. 
Évaluation :
5

The gentleman who was assisting us was very helpful. I needed the assistance since the website check-in was problematic. He guided me thru some of the issues with the website. Super nice and energetic individual.

John P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael H. 
Évaluation :
5

Matt was excellent in getting me in out quickly and smoothly. I would strongly recommend this location and service to anyone looking for a rental.

james S. 
Évaluation :
5

Everything was quick and easy great personality

Dennis S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

George B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

david C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Gunner B. 
Évaluation :
3

No contact drop off

David G. 
Évaluation :
5

Very easy to find and drop off. Plenty of room to maneuver.

Lorraine W. 
Évaluation :
4

Good Location, everything was fine.

Ron C. 
Évaluation :
4

This location seems like a dying business. The fellow who checked me in was excellent.

Richard G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ryan C. 
Évaluation :
5

Nothing, motorcycle shop

MICHAEL P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

William D. 
Évaluation :
1

Charged a late fee because they are closed at 3 on a Monday. And the lady from the 1800 uhaul, did not tell use we had another place to call after calling her, to confirm drop off, We thought that's what we were doing with her.

JONATHAN M. 
Évaluation :
5

Any time I need to transport my disabled motorcycle to this location for repair I have needed an expensive tow. Or I have needed to rent from another location. Having a truck with a ramp at this location is way more convenient, efficient and less costly.

Grace P. 
Évaluation :
5

Your website software is trash. What a horrible experience trying to drop of the trailer.

RUSSELL M. 
Évaluation :
5

My location is awesome...

Sherri O. 
Évaluation :
5

My only problem, was the self return app, it didn't work with my cell phone from Metro, although, my stepson's cell phone from Att, was able to use your app, still we both found it confusing and hard to use. We made a few mistakes because of the prompts, which seemed to not work properly, this could have been using his phone number verses mine. Otherwise , we were very happy with our experience, and friendly interaction with the rental company in Stuart Fl.

Larry S. 
Évaluation :
5

Everything was perfect. We will rent there again in a few weeks!

Scott T. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

kerry M. 
Évaluation :
4

I dropped the truck Off after hours so I did not speak with anyone at this Location.

Neal R. 
Évaluation :
3

The truck needs to be in better shape. The engine light was on, I was told that's been on for a long time. Engine needs a lot of work when you step on the gas it sounds like the engine or transmission is ready to go. Very rough ride.

Carolyn Y. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kristyn V. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Richard H. 
Évaluation :
1

The trailer I rented from uhaul had faulty wiring and caused issues with the electrical in my truck. The truck is currently in the shop being worked on after basically paying uhaul to fry the wiring. Thanks uhaul!!

Tobin B. 
Évaluation :
5

Received amazing help while at this location

Morgan J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TRINNA T. 
Évaluation :
2

I asked and know one would give me a Hard Copy even though I had no internet

Robert C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Guillermo A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Barry P. 
Évaluation :
5

Store representative was nice and professional. Would do business with again.

Bradley Z. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

michael J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patricia H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DENNIS D. 
Évaluation :
5

Great job by Chris. Quick drop off and very helpful.

Richard T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karen M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul H. 
Non les évaluations ont été soumises pour cet établissement.

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