Excellent customer service.
Jeffrey B.
Stuart Motorsports
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Stuart, FL 34997
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,5 - Cote moyenne des clients
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The 15foot truck was very nice, shifted well, handeled easily. It had only one thing, it pulled abit to the driver's side. Overall, the 470 miles in it was a pleasure even backing off a narrow street into my driveway. Thank you. P.S. The final milage charged was correct.
Nancy R.I encountered two separate issues. First, the location that I was told to pick up the vehicle did not have anyone available to provide me with the vehicle. I phone the 800 number and they directed me to a Stuart, Florida location (Stuart Motorsports). I went there and the associate walked me out to the lock box and gave me the key. I loaded my moving blankets and dollies into the truck and then took a picture of the mileage and gas guage. I used the truck and moved my items, replaced the used fuel and returned the truck later that day. I then took a picture of the mileage and gas guage again. I received the receipt later that evening and determined that the outgoing mileage on the bill was off by 10 miles from what it actually was when I picked up the truck. I went back to Stuart Motorsports the next day and showed them the picture of the mileage and gas guage. They directed me to call U-Haul to get credited properly. I phoned U-Haul and they asked my to send them the picture with the mileage and time stamp of the picture. I have done that I have not seen my credit yet. I am finding that U-Haul regularly tries to charge the customers incorrectly. This is why I take the picture. Anyway, if I don't receive the credit in the next day or so, I will call my credit card company and dispute the extraneous charge and will file a better business bureau complaint. Trust is a two way street. I my trust of U-Haul is pretty much zero. What you can do is be honest when you deal with your customers.
Dennis A.The app needs to be easier to use, or go back to counter service!
Silvio S.I was told that I could return trailer at any Uhaul location. First took return to Choice on Federal Hwy in Stuart. Told there would be $100 drop off FEE at that location. Was required to take trailer to Motorsport on Federal Hwy in Stuart. Why isn't every location the same?
GLEN B.