Customer Reviews for Sunbrite Supply
(U-Haul Neighborhood Dealer)

664 évaluations

259 Grayson Hwy   Lawrenceville, GA 30046

(770) 339-0328

Heures d'ouverture de l'établissement

  • Lun - ven : 9h am à 5h pm
  • Sam : 8h am à 2h pm
  • Dim : 10h am à 2h pm

Services dans cet établissement :

Pour nous contacter

(770) 339-0328

259 Grayson Hwy
Lawrenceville, GA 30046

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 9h am à 5h pm
  • Sam : 8h am à 2h pm
  • Dim : 10h am à 2h pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

Valter N. 
Évaluation :
5

Only thing I would suggest is to mention the key/contract drop off process if the vehicle is returned after operating hours. I was able to find the dropbox just fine, but others may not know to look for that. I'm not sure if I put the correct copy of the contract in the dropbox since there were a few carbon copies to choose from, but I guess it all worked out since everything was processed correctly afterward.

Mark H. 
Évaluation :
4

Check in could be faster. Staff was friendly and helpful

nathan K. 
Évaluation :
3

The equipment was not well maintained

Jacqueline M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jasmine H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mario B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark C. 
Évaluation :
5

The are lovely and very welcoming they are my new go to now

Stephen N. 
Évaluation :
5

Absolutely nothing...I love this location

RAQUEL H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Victor O. 
Évaluation :
5

Everything was great!

Zeneida M. 
Évaluation :
5

They assisted me effortlessly when I wanted to add insurance and were super helpful when I was running late. 10/10

Jamie Q. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daveen C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephanie J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

gill E. 
Évaluation :
5

ALWAYS an excellent experience

HENRIETTA A. 
Évaluation :
5

Both morning and afternoon employees were friendly, professional and kind. Thank you Uhaul at 259 Grayson Hwy Lawrenceville, GA

Miriam N. 
Évaluation :
5

The owner/manager of this location Mr.Ya Fei and his assistant provide the best customer service of any business of any kind I've encountered in a very long time! If U-Haul issues any Certificates of Excellence this franchise deserves one for sure. They did not just treat me with exemplary service but the two customers that were ahead of me which confirms this is their daily practice. Robert Owen

ROBERT O. 
Évaluation :
5

Extremely friendly customer service

HENRIETTA A. 
Évaluation :
5

Great location and wonderful staff! I would readily use this location again for any rental needs!

Sammy W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

William J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Boris H. 
Évaluation :
5

I appreciated the help getting hitched up and on the road! Thank you. I will be back.

Brian C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sheree C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

jeremy H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Teresa D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Miranda S. 
Évaluation :
5

Nothing. Staff was friendly and helpful.

Christopher B. 
Évaluation :
4

I commend the young man who found us the right 6'x12' trailer. The first one assigned by a manager was beat up and the left side lights didn't work. The second trailer the young man found was newer and all the electrical things worked. Everything worked out well and my stepson returned the trailer at a store near his college.

Austin R. 
Évaluation :
5

The folks working here were very polite and accommodating. I was very pleased with their service

Anthony S. 
Évaluation :
5

Nice truck

Raymond C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

GARY T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Oghenekaro I. 
Évaluation :
5

Staff was very friendly! I was charged what we agreed to initially no extra fees. I will be back to rent again.

Trey K. 
Évaluation :
5

Nothing. Everything was very good especially the customer service. Friendly and helpful.

Ross D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Danae D. 
Évaluation :
1

They lied about our return time and I'm now having to dispute a charge.

Patrick S. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Dontrell H. 
Évaluation :
5

And super helpful hooking up the trailer

Paul B. 
Évaluation :
2

The lot is too small for the number of trucks and trailers. I was well over an hour picking up a trailer because of the truck shuffle that took place in order for me to back into the hitch. Never will pick up or drop at this location again.

Scott M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RENNARD L. 
Évaluation :
2

The interior and cab weren't cleaned.The previous driver had debris of potato chips on the floor.The cab had an abundance of string tied to the wood planks.The air conditioner gave out at a third the distance into the tri,at around 5pm ,on a sunny 90 pus degree day.

Benjamin P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALVIN D. 
Évaluation :
3

Front Desk person was great and took care of the customers need. When going to get the equipment, there was just one employee doing the hook ups, rental equipment and emissions test. Waited 20 minutes to get hooked up. The equipment area looks disorganized and difficult to make your way around the area.

Terence K. 
Évaluation :
5

Excellent service à la clientèle.

USMAN A. 
Évaluation :
5

Later hours in the evening for this location.

George R. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Erlest M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tonya R. 
Évaluation :
1

I was pushed from a reservation in Buford because someone didn't return the truck that was being reserved for me. I chose this location because it was closer. There is not ample parking. There is not enough room to maneuver the trucks. Truck needs to be retired.

LESLIE J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

mybeel M. 
Évaluation :
4

Smooth pick up process. The attendant was very personable.

William F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Calvin C. 
Évaluation :
3

I suggest a second customer service person available on the weekend, as there was a long wait for service.

Lydia F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Manuel G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Rose G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rafael S. 
Évaluation :
4

When I arrived, no one was there. I had to call and wait 15 minutes before a staff person showed up, but once they arrived, they were very kind and helpful.

Won Y. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey S. 
Évaluation :
5

Very great service and in a timely matter.

Robert C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mike C. 
Évaluation :
2

There was no room to park truck

Camir I. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Norma C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Norma C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Natalie G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jamison B. 
Évaluation :
2

there was oil in the van which needed to be cleaned before we could take it. that took almost 40 minutes. this made the inside of the truck so slippery. It's by a miracle no one fell. This location must do better

MaameYaaAso O. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Matthew V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

maneka S. 
Évaluation :
1

Please listen for your own good. This is not a petty comment about manners or how the facility looks; it's a matter of life and death. If you get the UHaul with plate number AE 30390, the breaks do not work 1/10 of the time. We told them about it after me and my father were almost killed 3 times today because of this, but after returning it, they said there was nothing wrong with it after driving it around for just a block. They informed us the truck has just come out of repair for faulty breaks, but didn't inform us until after we had issues. Again, the people were not spectacularly rude, but that's not the point. They will continue renting out this vehicle until someone gets seriously injured.

Kafayat O. 
Évaluation :
5

Keep the same employee assistant Kevin I think!! He went above and beyond in making my move experience Great! The owner was not so bad either..

marie S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gilberto H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

anbrea R. 
Évaluation :
5

Every aspect of this experience was excellent. Including pricing. Well done Uhaul.

Terry S. 
Évaluation :
2

The man at the front desk was very rude. I returned the truck for him to inspect and let me go, he bluntly told me, do you think I will go in the rain to inspect a vehicle? No way ever! As if I caused the rain or was it my fault?

Grace O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tylo B. 
Évaluation :
5

Drop of quick and easy

DERRICK D. 
Évaluation :
2

Got there on time to use the app to get the truck and it was completely blocked in AND the key wasn't in the lockbox AND the blankets and dolly weren't in it. We had help booked and paid for through u haul as well. Calling the location numbers got no answer and had to call u-hual who put is in touch with the owner/operator. Had to wait and additional 30 minutes for him to get there which pushed us back an hour total. Movers were nice enough to come later but put them in a bind too because they had 2 jobs after us. Owner was very apologetic and said to not worry about putting gas in since I was only putting 30 miles on it. I actually only put 28 miles on it and you guessed it, got charged $54 dollars for gas!!! Not good.

RIchard D. 
Évaluation :
4

How the location and equipment looked, although it wasn't good, did not bother me at all. My main concern was the on-line check-in wasnot working and caused a significant delay. I had to wait for the location to open; I think this was U-haul and not specific to the location. Other than that, the workers were nice, friendly and helpful. They offered me water and a snack.

Kawana H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

mohammad M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrew M. 
Évaluation :
5

Customer service was great and the truck was pretty new and in excellent condition. Great experience!

James M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Laverne E. 
Évaluation :
5

Excellent établissement

Raymond G. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Hazel C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Audwin H. 
Évaluation :
5

Service was fast and professional. The staff was helpful and friendly.

Maneka S. 
Évaluation :
5

Nice and sweet. Very professional and courteous service.

Seb W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

arley P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael R. 
Évaluation :
5

Customer service was awesome and the gentleman working there know there equipment. Made it truly easy to get the job done. Thanks a bunch

Benjamin L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Martha J. 
Évaluation :
5

GREAT service

Allan L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

patrick K. 
Évaluation :
1

Billing me for not returning with similar fuel level which it was at same level in which was received. I took pictures of receiving and returning. AC ran hot and cold for 5 hrs trip. Reserved a 20' and got 26'. Very disappointed after using for 3 previous trips. One return was with an addition 1/4 tank of fuel. Not one thank you!

John C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Nancy B. 
Évaluation :
1

I should not have to pay for anything the truck broke down I was in the middle of the highway scared for my life

Alexander M. 
Évaluation :
1

They gave me a trailer that would not release after the use had to call of work to go next day to return the trailer then the owner told me to hurry up because he was leaving before they closed very unprofessional . Had to hook up the trailer myself then inconvenienced me because I had to wait on someone else to come help because trailer was connected to another trailer took over an hour for a trailer

DeMarion W. 
Évaluation :
4

good experience - thank you

simon M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Xinyang T. 
Non les évaluations ont été soumises pour cet établissement.

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