Customer Reviews for Sunbrite Supply
(U-Haul Neighborhood Dealer)

1 035 évaluations

259 Grayson Hwy   Lawrenceville, GA 30046

(770) 339-0328

Heures d’ouverture

  • Mon-Fri: 9 am–5 pm
  • Samedi : de 8 h a.m. à 2 h p.m.
  • Dimanche : de 10 h a.m. 2 h p.m.

Services dans cet établissement :

Pour nous contacter

(770) 339-0328

259 Grayson Hwy
Lawrenceville, GA 30046

Services dans cet établissement :

Heures d’ouverture

  • Mon-Fri: 9 am–5 pm
  • Samedi : de 8 h a.m. à 2 h p.m.
  • Dimanche : de 10 h a.m. 2 h p.m.
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
4

Le client n'a pas laissé de commentaire.

michael c 
Évaluation :
5

The two reps at the front desks were fantastic.Very helpful and attentive. Thank you for your exceptional service. We will be back when we need a truck!

Prince B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marieme C 
Évaluation :
5

Blue tooth radio

Brian P 
Évaluation :
5

A1 service!!! No improvements needed.

Randolph S 
Évaluation :
5

The Uhaul app needs to be replaced. I have used uhaul once a year for the past 4years and each time i use the app is does not find my location. I can use other apps such as waze and it has no problem finding my location. The uhaul should be taken down and not offered to customers. I was able to use the website to rent the truck. Again someone needs to repair the online app. The reviews for the app are low which should prompt corporate to reconsider having this as an option for customers.

Elton M 
Évaluation :
5

Great experience. Picked up on a Monday morning and the place was busy with customers. One person working but was he responding to everyone and had everyone out in short order. Tuesday morning drop off the same. More people there that time and same courteous service.

Don S 
Évaluation :
1

I pulled into the lot and the employee was outside. He started to yell at me when I got out of my truck. I asked him to calm down and tell me where he wanted the trailer parked. He yelled again and just pointed. I parked the trailer and went inside to finish up. There were 5 people ahead of me and he came in the store pointed at me and said you are good to go. I left. 2 hours later a receive a call from a lady at the store asking if I need to extend the rental. I said no, it was returned 2hours ago. I then hear the the employee the employee yelling again. I told her again that the trailer was returned and I have photos. I knew not to trust the guy. I told her where the trailer was on the lot. About 5-10 minutes later I received my receipt of it being returned. VERY POOR CUSTOMER SERVICE.

Bradley P 
Évaluation :
5

The folks there were so nice. I ordered the wrong size and they allowed me to trade for a bigger trailer. She would not let me pay the difference. If the location was around the corner I'd use them again. Still might.

Debbie P 
Évaluation :
3

Truck needed maintenance and fuel level reading was not accurate causing billing issues.

Trenton W 
Évaluation :
5

Awesome customer service!

Mike B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

mark k 
Évaluation :
4

Le client n'a pas laissé de commentaire.

robert z 
Évaluation :
5

Wonderful young man.

James T 
Évaluation :
5

The woman in the office (can't remember her name, maybe Robin) was Incredibly helpful and professional. She made the experience very easy. Merci.

Deborah W 
Évaluation :
5

Have rented from UHaul for years and have always experienced excellent service from them.

Christopher D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dan K 
Évaluation :
5

Beautiful customer service from Robin

moreen l 
Évaluation :
2

truck dirty and low in fuel, when I received the truck

Walter H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LATOYA T 
Évaluation :
5

Le client n'a pas laissé de commentaire.

anwer k 
Évaluation :
4

we were directed to a location to pick up a trailer that was closed, so had to regroup to find another place. The lady that assisted us at the Grayson Rd in Lawrenceville location where we picked up the trailer was amazing!

Sharon H 
Évaluation :
5

Great experience.

Jody K 
Évaluation :
3

The brakes are terrible, The guy who called me to pick up was rude as ever and hung up on me. Don't put 5p for a pick up because they will call and Harris you if you are 1 minute late! Also, be prepared to add gas to it as soon as you drive off! Overall I'd give a 2 and only that because the lady who called me a day prior was a great person! That's all!

Tamika W 
Évaluation :
5

Had to drop off the trailer afyer close of business, even though i called a minute before closing, they answered the phone and were very helpful and flexible allowing me to drop it off and they took care of the rest!

Joseph M 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Andre P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Debra I 
Évaluation :
4

Easy drop off

robert z 
Évaluation :
5

This location is fabulous. The people working here are incredibly kind and helpful, and are the reason we always pick this location!

Cameron U 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Angela T 
Évaluation :
5

Uhaul you've the best renter service that makes my day I'll recommend uhaul to my friends anytime great service 👍

Sheldon M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric E 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jim R 
Évaluation :
3

Personnel were efficient but facility needs an update.

Larry N 
Évaluation :
4

There were maintenance lights on for TPS in the vehicle that made me question the entire time I was driving if I forgot to check tire pressure! I checked pressure all good TPS is malfunctioning. PLEASE NOTE other than this all was great. The lady at the desk was friendly and she assisted in pulling truck fwd. truck was ready and truck didn't breakdown. I will recommend to a friend if needed… good job team !!!

Luce O 
Évaluation :
5

Good service and friendly

pablo v 
Évaluation :
5

Todo excelente. Gracias

Robert M 
Évaluation :
4

Le client n'a pas laissé de commentaire.

David T 
Évaluation :
4

Le client n'a pas laissé de commentaire.

THOMAS K 
Évaluation :
5

The location is Good my only recommendation would be is to have more equipment and supplies on hand i.e. Appliance dollies and a wider variety of Shrink wrap.Customer service was excellent. Thank you Brittany for all your help.

charles m 
Évaluation :
3

My truck was there and clean and the keys were where they were supposed to be. Only issue was the place was supposed to be open for business and had an Open sign on the door but it was locked and dark and nobody was there and that could have made a difference since I had problems with the app verifying I was in the right location so I could get the truck.

Mark B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Felicia S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cheryl H 
Évaluation :
4

Le client n'a pas laissé de commentaire.

William K 
Évaluation :
1

They Added Coverage to my contract with out consent and said I was late returning when I returned early!!

Christy F 
Évaluation :
5

Keep it going AWESOME

Cleveland C 
Évaluation :
5

Nice team

KHADIDIATOU C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ADEWALE B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Azael R 
Évaluation :
5

Great customer service and great equipment. The people were very helpful and friendly, making my experience great.

KARON M 
Évaluation :
4

Nice

GERALD N 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DETTA O 
Évaluation :
5

Easy process

Adam C 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jessica A 
Évaluation :
5

Customer service at this location was excellent. There was only one staff member working, but she still prepared all the trucks and equipment and honored my truck reservation on time. Maintenance on the trucks need improvement. The truck I was driving was out of alignment and I had the steering wheel turned to the left as I was driving straight. Also the check engine light was on. Other than that, it was a painless moving experience.

Hyunjun K 
Évaluation :
3

Online app is a pain to navigate when it comes to checking in and out.

Daniel R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William J 
Évaluation :
3

The truck was too old, steering is not flexible enough, and the brakes need have to be tabed all the way before the truck stops completely. And kills your foot.

MARK M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Emonds K 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mustafa b 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Kent K 
Évaluation :
5

The service provided at that location was excellent.

grace b 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PEDRO D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Myung G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kaspar A 
Évaluation :
5

The staff was very Helpful and provided me with GREAT CUSTOMER SERVICE. Will defiantly use AGAIN!

Tracy S 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Barry B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SANELA P 
Évaluation :
5

This is now my preferred location. Professional and kind assistance was ready to answer any questions had. My overall experience with this location has been such amazing, I refuse to deal with anyone else!

Brieanna H 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Thomas C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer G 
Évaluation :
3

Le client n'a pas laissé de commentaire.

William D 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Rickeya M 
Évaluation :
5

Knowledgeable staff very friendly and attentive, also super helpful for onsite help, would 100 % recommend it to any of my friends . Has been one of my most present customer service experiences ever.

Juan C 
Évaluation :
3

The van needs a break change they squeak and a wheel alignment, past 45mph, the whole van trembles.

Lorie O 
Évaluation :
5

Im happy thank you

Viktor F 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tyshawn L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jorelyne A 
Évaluation :
2

Was missing furniture wraps which caused a delay and an additional charge of $58. I disputed this and no one has reached out.

Akilah G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sharon Q 
Évaluation :
3

It was hard to find the dolly I paid for , got a representative on the phone she told me to go to another location I had no time for that so it was a little frustrating

Monique M 
Évaluation :
5

Excellent experience. Robin was great. She's very helpful & efficient. Location easy to find. 5 Stars!

Laura G 
Évaluation :
5

Service was exceptional. No issues or complaints.

Angela W 
Évaluation :
5

The very helpful and accommodating with our needed. I called him Doug, however I was wrong. Thank you!!!!

maria m 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Cedric L 
Évaluation :
5

Very professional and friendly service.

EDWARD H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jones C 
Évaluation :
4

Le client n'a pas laissé de commentaire.

William G 
Évaluation :
2

Le client n'a pas laissé de commentaire.

martha j 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jorge T 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PRISCILLIA O 
Évaluation :
5

Very nice and good customer service…booked twice within 2 week period and will be using again in future

DIAMOND P 
Évaluation :
1

It was an old trailer and the lights were defective

Ramon E 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Contillia G 
Évaluation :
5

Even though I was having a bad day MS Robin and over worked with me! Love Uhaul on Grayson!!

SHIRLEY P 
Évaluation :
5

friendly drop off

Joe F 
Évaluation :
5

I did 24/7 return which was simple and easy. I have no comments at this time

anthony m 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sandra C 
Non les évaluations ont été soumises pour cet établissement.

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