I have not received my Invoice.and I was overcharged For my rental.My miles don't add up to my Driving. Aaron Pittman (470)550-9804 Thank you very much
AARON P
Customer Reviews for Sunbrite Supply
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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The employee helped me check out my truck very smoothly. I have used this location several times and had ZERO problems. Thank you Sunbrite Supply!
AMOS RStaff was very friendly and helpful. Truck was available as requested and ready when we arrived.
Lisa GI returned two trucks first truck was down by a 1/4 tank of gas and the window had been left open so that the driver’s side seat was soaked but my pants dried it of nicely I fulled up the tank because I had known idea how much gasoline I would need for the drive or when I return the truck so the truck was full when I returned it not the same amount as when I picked it up Second truck I recently rented had only a quarter amount of gasoline in it and again I had no idea how much I would need to go from point a to point B, which includes the amount I would need when I returned the truck so again I put in $50 Worth of gasoline and returned it with more much more than I needed to Also would be nice to have a paper copy of the contract
MICHAEL JTruck was excellent great value. Wonderful customer service. Truck was ready on time quick in and quick return. Je les recommande fortement.
KENNETH RIt wasn't the location or people it was the truck and dolly. I have moved multiple times within 2 yrs and this truck was the worst. The engine light came on and it screamed like I was killing a million cats at once. When I pulled over to call the Uhaul store back & service person the truck wouldn't even start then ~ So I lost time waiting and ended up getting in when it was dark after a rough ride. My hands were bruised just from handling the truck and kept a bad headache from the smells that seemed to filter in from the cabin of the truck + the noise - being hypersensitive to harsh smells I also was getting a nosebleed.. I differently will double check to make sure I get a new truch if I move again. " I normally don't write reviews, but this trip was rough and very stressful. I did call to complain and would like a refund
Mandie KVery Professional
ALBERT BSomeone needs to make sure windows are closed prior to a rainy night or day
MICHAEL JClosed for the day at 500?! Not acceptable when you have to wait outside on the cold and rain for your ride.
Douglas HThe lights were not working on trailer, and the operator was blaming my truck for the issue, ended up leaving without lights working at all... didn't know that was the case. The trailer leaked when rained and got into trailer and soaked equipment. Scheduled return for 4 pm, the place closed at 2, had to figure out how to un hitch trailer by myself in middle of raining.
AADARSH PTHE GUY THAT "CHECKED IN" THE TRUCK DIDN'T SAY ANYTHOPEFUHING OTHER THAN "GIVE ME THE KEYS". I WENT INTO HIS STOREFRONT TO HOPEFULLY FIND SOMEONE THAT WOULD MAKE SOME DOCUMENTATION OR CONFIRMATION THAT I HAD DELIVERED THE TRUCK AND MY RESERVATION WAS OVER. NO OTHER EMPLOYEES WERE THERE. THE STORE WAS ABSOLUTELY DISGUSTING AND CLUTTERED WITH STUFF. I WASN'T EVEN SURE THIS WAS A UHAUL FACILITY UNTIL I FOUND AN OLD SIGN ON THE FLOOR. I WAITED, THE WALKED BACK OUTSIDE TO FIND THE GUY THAT TOOK THE KEYS. HE WOULDN'T ALLOW ME TO TAKE PHOTOS OF THE TRUCK.
CHLOE CVery nice ride clean Truck
BRIAN PVery easy pick up and return. Right size truck for our needs. The lady I spoke to for pick up was wonderful! Thank you for your help UHaul!
AMOS RNo lights in parking lot, hazard at night and no turn around with trailer
RODNEY FEmployee who helped me was wonderful!
AMOS REven if it was not the location that I booked for, everything was okay
Moussa BGreat people
DENNIS Hthoroughly do inspections on returns before providing for next customer. The back of the van was covered in broken glass. once a member of the team came out to clear out the glass. They noticed that the flooring of the truck had been broken, he started the truck and pulled it up. He noticed that the door sensors were also broken, which left an alert "Right door open" stay on for the duration of the time I had which was only for one day as i needed the truck to pick up boxes. Also had tire light on.
JAAYNA SPick up was a little off but we also just had snow which throws things off in Ga I would for sure go here again
ROBIN MEasy to work with and has great customer service skills.
KAWANNA BMs. Robin was so attentive to me and very sweet and caring it needs more people like her in this world I tell you. Ms. Robin thank you a million times over for ever thing you done for me. God bless you in every area of your life you have a beautiful soul.
LENA BDon’t steal peoples money
Frandy RI was sent to 250 langley dr in lawrenceville ga to pick my reservation.I arrived after a $50 cab ride to find no truck anywhere at 250 langley. Sic services the uhaul service agaent had closed and relocated so the office was vacant. After searching the lot for my reservation. I called sic services 4 times only to be hung up twice and then just ringing for 15 rings twice before I called uhaul customer service only to be told that the truck I reserved was over 2hrs late and had yet to be returned. My original $50 cab ride turned into $80 as I had to have him wait( I needed the truck for a job and my time table was tight) by the time I had gotten to the second location and picked up the truck and headed to my job I was to late on arriving and lost out on a considerable amount of money as my late arrival did not allow me to time to complete the project. A simple phone call redirecting me to the new location(which was not far at all) would have saved me as well as earned me a considerable amount of money for the day.
GEORGE RExcellent
ALPHA DGreat customer service, will definitely rent again 👍
CESAR MExcellent
FRANDY RRien
DEBRA ENo further comments this time
Rudolph BN.D.
Paola DPut a ramp
Sara JExcellent
Frandy Rworking with the people at Sunbrite was super efficient
Jessica BOui
GERALD NPeople are loving Thank you 😊
SUYEN RI was not told about the IPhone check in after hours drop off, therefor that was not done. I was charged for xtra gas pumped into truck when I know I filled to the proper half tank that I was in the truck when I picked it up, $13.00. I have photos to prove it!!
ALBERTO SUna mwjor solución para mi persona no es primera vez que alquilo con ustedes y no me puden mandar a tomar una foto a la gasolina y muchos menos alas millas para eso uno llama y hace una reversa del servicio q deseo además no me dieron ningún papel y no pueden lograr que wl cliente en este caso mi persona sepa que si el camión no tiene gasolina tenga q pedir un crédito de gas que es eso no el cliente jamas sabría eso
JOSE SExcellent customer service specially lady at the reception desk and top notch service at this location.
FEROZ JNothing the staff and service was wonderful thank you U Haul!!!
ANTOINE CWe would have liked the truck to be ready for us to pick up at 2:30pm. However, the supplies were not in the truck and there was another truck blocking ours when we got there. So, our pick up was not "contact-less". We had to get in the office, wait, talk to the person, etc. and then wait for him to load the materials in the truck... by the time we left, it was already 40 mins later than the time we scheduled our pickup.
Ilyana Mtube That I should call the police to enter the trailer that I rented since the owner of the place treated me in a discriminatory manner with racism and insults. I recommend that all people do not use that location to rent. It is degrading how they treat people. Apart from that, the store is dirty and lacks cleanliness.
WINDER GGreat great
Frandy RExcellent service. Thanks
JORGE Jnice people are friendly.
JOSEPH OThis location is good
Michael P...
DARRYL WI dropped the trailer earlier than expected and got charged extra days because the drop off location was different than the one in contract. The initial drop off location agent told me he does not have space and directed me to a self drop off, where I dropped the trailer. What an unethical way of doing business.
MIKAEL GThe staff was very pleasant and helpful.
JOHN AGot there after 2pm they were closed had to do everything through the website.
LUXEMBOURG RExcellent
EUGENE TI will say yes and no, yes because the guy in there was very helpful and walked the extra mile for me to get my renting experience a 10000, while the lady there was just very negative and not following what the other representative was doing . I think everyone needs to walk the extra mile for clients .
Claudia RLocation was fine, but the back right turn signal did not work and the guy that hooked it up could not fix it. Dangerous to be towing a trailer and not have a working turn signal. *** Equipment was clean, place was fine, but turn signal was out and they could not fix, so that is the reason for not recommending if they can't fix lights.
KENNETH CThe truck I originally reserved (26') was not available due to another family not returning on time. I was not informed of this until I arrived and had to downgrade to a different truck (15'). This greatly impacted my moving experience.
Abby BRobbie was super sweet, friendly and very professional. I will rent from this location moving forward. They are really nice people, and I appreciate them.
JONATHAN WKind and friendly customer service!
Christopher JEveryone was extremely friendly and polite. The equipment was great! I don't think there's much you can do to improve!
ASHLEY M